The person we're looking forWe're seeking a
Design Lead with a proven ability to lead UX projects, manage project scope, and drive results. The ideal candidate will have strong communication, strategic thinking, storytelling, and creative problem-solving skills. Additionally, experience in client and people management is essential for success in this role.
Job OverviewSome things you will be responsible for:
- Have a strong understanding of design foundations within user experience, interaction, and visual design
- Establish and articulate the design strategy to the internal team, to ensure work is aligned with business goals
- Have an expert understanding of the design methods used to support in the design process, and actively seek new methods to increase our efficiency and outputs
- Lead the creation of prototypes
- Lead the creation of documentation for developers
- Establish desired customer experience outcomes that are rooted in the user journey and resonate with a user's pain points
- Develop creative solutions for challenges that have a broader business impact
- Leverage data, research, and analytics to inform complex, high-impact decisions
- Oversee regular client communications, ensuring design or research decisions are expressed clearly and effectively to clients
- Navigate complex relationships and resolve conflicts with tact and emotional intelligence
- Proactively develop or strengthen existing partnerships with our clients
- Oversee project management activities
- Identify opportunities within existing client relationships to expand our partnership
- Socialize the scope of work to align stakeholders and team members on workstream goals and expectations
Last but certainly not least, as a member of our team we hope you embrace and contribute to our culture of continuous creative improvement, innovation, and excellence, and always search for ways to help make a positive impact on the team!
Requirements- Proven 5 years full-time industry experience as a UX designer, with at least 1 year in a people manager role
- Portfolio we can access
- Must have a minimum 3-hour overlap with Toronto EDT timezone
Benefits- $120,000 - $145,000 annually
- Work from anywhere
- Annual discretionary bonus
- Competitive salary
- Paid time off (over 20 days)
- Health benefits
- Training & development opportunities
