Kohler Signature Store is one of those trade names and is looking for a
Design and Sales Consultant at their
Costa Mesa, CA location.
The pay range for a Design & Sales Consutant at this location is $52,500 - $120,000 annually.
Are you outgoing, knowledgeable, and service-oriented? Do you enjoy staying up to date with the latest kitchen and bath design trends? Do you have a keen eye for aesthetics and the determination needed to close sales? If so, we'd like you to join our Showroom team as a
Design & Sales Consultant.
About the Role:You will:- Provide expert product selection assistance and design services to our showroom customers both in the showroom and at the customer's location.
- Ensure the highest levels of customer satisfaction in order to meet or exceed the established sales and gross profit goals, and to increase profit sharing.
- Provide hospitality and warmly welcome each customer.
- Sell and provide in-store and/or in-home design consultations for kitchen and bathrooms.
- Articulate your showroom value proposition to get your customer's attention, engage them, teach them, and show them the value you provide.
- Determine customer needs, direct them to the best products to address their needs, discover potential hurdles, and keep the sale moving forward.
- Build and maintain long-term customer relationships, creating referrals and repeat business.
- Develop and maintain knowledge of product lines and features.
- Leverage Hajoca technology to guide product selections, review product specifications, pricing, and availability.
- Use sales reports and sales forecasting tools to meet or exceed established sales targets.
- Follow-up on leads and generate new business.
- Enter sales orders and bids, expedite purchases, stay engaged with customers from the beginning to the end of projects.
- Process showroom sale returns and refund paperwork in accordance with Company policy and procedure.
- Keep showroom clean, neat, current, stocked, and safely displayed.
- Join industry associations and attend professional events to stay informed about design trends, new products, and to build business relationships.
- Successfully complete required safety and compliance training programs as assigned.
- Perform other reasonably related duties as assigned by immediate supervisor and other management as required.
About You: - 2+ years of experience in plumbing design and sales.
- Knowledge of products sold in the showroom preferred
- Experience working with luxury, high end products and customers.
Our ideal candidate will also: - Be knowledgeable of kitchen and bath design trends.
- Have experience with architectural blueprints and have a strong sense of aesthetics.
- Effectively use Microsoft Office software (Outlook, Word) to communicate via email, to maintain customer contact files and appointment calendars, and to create and analyze reports.
- Demonstrate outstanding customer service and verbal/telephone communications skills.
- Demonstrate a deep product knowledge related to kitchen/bath trends to be able to answer customer questions and identify opportunities to upsell or cross sell.
- Be able to overcome objections by understanding customer needs, providing targeted solutions, and closing the sale.
- Be able to build influential relationships and trust with key vendor partners.
- Be able to build positive working relationships and inspire teamwork with co-workers.
- Be able to plan, organize, and multi-task.
- Be able to learn and operate the computer related systems used to process orders.
- Read, write, speak and understand English.
- Be able to add, subtract, multiply, and divide, using whole numbers, common fractions, and decimals.
The benefits of working with us: Our culture is well-suited for exceptional people who use their talents to drive business and want to share in the financial success their efforts yield. In addition to a competitive starting wage, we offer a Profit-Sharing Program that provides each team member with an opportunity to earn a direct share of the profits on an annual basis. In addition to our generous compensation package, Hajoca also offers:
Full-time benefits (for team members working 30 or more hours per week):
- Medical, dental, vision, and prescription coverage
- Accident, Hospital Indemnity, and critical care coverage
- Life insurance and Long Term Disability
- Pre-tax accounts for healthcare, dependent care, and commuter benefits
- Paid vacation, holidays, and sick time (sick time also offered to PT team members as required by state law)
- Paid pregnancy and parental leave
- Paid day of community service
Full-time and part-time benefits:
- 401(k)
- Retirement cash account with company contributions
- Targeted training programs focused on your personal and professional growth
- Company wellness program
- Employee discounts
- College tuition benefits
*Please note that benefit offerings may differ for teammates covered under a collective bargaining agreement or employed through an intern program.
