DEPUTY DIRECTOR

City Of New York • $100K — $120K *

New York, NY 10025In-Person

Education, Government & Non-Profit

Less than 5 years of experience

Today

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Job Overview by Ladders

Qualifications

Baccalaureate degree from an accredited college or university.
At least four years of responsible experience in social services.
One year of administrative or managerial experience.
Experience in a large governmental agency or community organization is required.
Familiarity with social service policies and procedures is preferred.

Responsibilities

Assist in managing the Adult Family Intake Center operations.
Supervise a diverse team including investigators and support personnel.
Oversee client flow and referral processes within the Intake Unit.
Monitor and direct investigations of potential fraudulent practices.
Provide administrative direction for compliance with federal and state regulations.
Evaluate operational efficiency and recommend policy improvements.
Ensure fair treatment of all applicants during the housing assistance process.

Benefits

Flexible scheduling with a Tuesday to Saturday workweek.
Opportunity to work in a vital social services role for the community.
Direct impact on the lives of vulnerable populations.
Engagement in continuous training for professional development.

Full Job Description

APPLICANTS MUST BE PERMANENT IN THE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES CIVIL SERVICE TITLE OR BE PERMANENT IN A COMPARABLE TITLE ELIGIBLE FOR 6.1.9 TITLE CHANGE OR BE REACHABLE WITH THE SCORE OF 100 ON THE OPEN COMPETITIVE ADMINISTRATIVE DIRECTOR OF SOCIAL SERVICES EXAM (# 1121).

The Division of Shelter Intake is responsible for the oversight of the day-to-day operations of the agency's Single Adult, Adult Families and Families with Children's intake and assessment sites, both directly run and contracted providers. This Division is responsible for ensuring that the City's most vulnerable population can access shelter, per eligibility criteria, 24 hours a day, 7 days a week, 365 days a year.

The Department of Homeless Services (DHS) is recruiting for one (1) Administrative Director of Social Services NM-I to function as a Deputy Director who will:

-Assist in managing, overseeing, and supervising the Adult Family Intake Center and the application/eligibility process with all that entails, for all Adult Families requesting temporary housing assistance with DHS during his shift.

-Manage a large diverse staff of investigators, supervisors, investigators, and a variety of support personnel who perform the review of applications for families who are seeking access to City-run shelters and other housing administered by DHS.

- Supervise the Intake Unit, which includes overseeing the client flow and referral process, including the pre-screening of applicants and the complete application process.

-Assist in monitoring referrals to HRA, Diversion and NoVA Units; assist in monitoring the placement process with the HERO unit located at 33 Beaver.

-Plan and direct extensive investigations and assessments involving possible fraudulent or improper practices; assist in directing the day-to-day investigations and assist in maintaining records and preparing reports for the AFIC Unit.

-Provide direct supervision of issues relating to social services, facilities management, transportation, access to medical services, food services, special AFIC initiatives/events and security during their assigned shift.

-Provide administrative direction regarding the application of administrative procedures and regulations to the program. Ensure accurate CARES implementation in addition to on-going CARES training for staff is imperative. The incumbent will also Oversee building operations and continually evaluate the operation of this program and make appropriate policy recommendations to improve its efficiency. The incumbent will Work to ensure that all applicants at AFIC are treated in a fair and equitable manner and will interpret agency policies and procedures to ensure compliance with all applicable federal and state mandates, rules and regulations.

Hours/Schedule: 12pm - 8pm Tuesday - Saturday.

ADMINISTRATIVE DIRECTOR OF SOC - 1005C

1. A baccalaureate degree from an accredited college or university and four years of progressively responsible experience, including one year at the administrative or managerial level in a large governmental agency, business firm, civic or community organization operating in the area of social services; or

2. Education and/or experience equivalent to "1" above. However, all candidates must have a baccalaureate degree from an accredited college and the one year of experience at the administrative or management level as described in "1" above.

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