About Vitalize's Deployment TeamOur team is the engine behind Vitalize's growth, we're scaling our deployment motion from 30 to 300+ hospitals. We own the most complex, highest-stakes enterprise rollouts, and our work directly shapes how new product lines and expansions land with customers. These are the moments that unlock multi-million-dollar ARR, long-term customer success, measurable ROI, and most importantly real impact for the clinicians and staff using Vitalize every day.
The RoleYou'll embed directly with nursing executives, hospital operations leaders, finance, and IT to understand how their organizations actually function - not just how they think they function. You'll diagnose operational bottlenecks, align cross-functional stakeholders, drive organizational change, and architect deployments that fundamentally reshape how health systems staff and operate. For our customers, you aren't just implementing software - you are the face of Vitalize and a trusted advisor helping them transform one of the most operationally complex environments in healthcare.
What You'll Do- Become a trusted advisor to C-suite executives, nursing leaders, and operational stakeholders as they redesign how labor is planned, staffed, and managed across their health systems.
- Design and continuously refine repeatable deployment playbooks for academic medical centers and complex, multi-union health systems.
- Align executives and cross-functional stakeholders across Nursing, Operations, IT, Finance, HR, PMO, Labor Relations, and Legal to drive successful enterprise-wide go-lives.
- Develop a predictable launch motion for new system integrations, including greenfield HRIS and payroll builds
- Partner directly with Go-to-Market and Customer Success on the internal flows, tools, and processes that drive long-term client success
- Work with Product, Design, and Engineering to build and iterate on new product lines, driving ARR growth through expansion
- Build new deployment systems, tools, and operating processes as Vitalize scales from dozens to hundreds of hospitals
What You'll Bring- Clear Communicator - You communicate with clarity and confidence across every audience, from frontline clinicians to C-suite executives. You simplify complex ideas, navigate difficult conversations, and build alignment through thoughtful, proactive communication
- Detailed Project & Deployment Management - You excel at managing complex, cross-functional deployments from planning through go-live. You anticipate risks, prioritize effectively, and bring structure to ambiguous, fast-moving environments
- Ability to Build Trust with Nurses, Physicians, and Hospital Staff - You approach customers as a consultative partner, not just a project manager. You listen first, seek to understand clinical workflows, and earn credibility by solving problems alongside the people doing the work every day
- Ability to Drive Change Management & Influence Adoption - You recognize that successful deployments are driven by people, not just technology. You can identify resistance, build buy-in across diverse stakeholder groups, and help organizations embrace new ways of working
- Self-Starter Who Can Operate Autonomously with Little Direction, Fast Pace, and Ambiguity - You take ownership without waiting for direction, thrive in rapidly changing environments, and consistently identify opportunities to improve processes, solve problems, and move work forward
Benefits- Medical, dental, and vision insurance
- 401(k) with company match
- Flexible PTO
- Unlimited travel budget to visit customer sites
- Bi-annual company off-sites
- Free meals in-office
- $5,000 relocation bonus
- Desk setup reimbursement
- Commuter benefits
- Monthly gym/wellness stipend
- An awesome office in Jackson Square, steps from the water
