The RoleThis is an execution-focused, hands-on role responsible for driving successful platform deployments from kickoff to go-live. You'll own the implementation lifecycle end-to-end: scoping, configuration, data migration, testing, and launch. Success looks like customers up and running quickly, cleanly, and confidently - with the systems, integrations, and workflows they need to run their finance operations day one.
What you'll do- Own deployments end-to-end, from kickoff through go-live and post-launch stabilization
- Configure the platform to match each customer's accounting workflows, reporting structures, and integration requirements
- Lead data migration from source systems (NetSuite, SAP, QuickBooks, Sage, Oracle), ensuring accuracy, completeness, and clean cutover
- Build and execute testing and validation plans across financial workflows and integrations
- Manage project plans, timelines, and dependencies across multiple concurrent implementations
- Identify technical and delivery risks early - across data, systems, and process - and resolve them before they impact launch
- Partner closely with Product and Engineering to unblock issues and feed customer needs back into the roadmap
- Ensure a clean handoff to post-implementation support
What we're looking for- Proven experience leading software implementations, system rollouts, or technical deployments
- Strong comfort with data migration, system configuration, and integrations
- Working knowledge of ERP systems (NetSuite, SAP, QuickBooks, Sage, Oracle) and financial data structures
- Sharp project-management instincts - able to run multiple deployments in parallel without dropping details
- A problem-solver who spots risk early and drives issues to resolution
- Excellent stakeholder communication, with a customer-first mindset
- Comfortable in a fast-moving, high-growth environment
- CPA or Accounting background is a plus.
