Baker Tilly

Deployment Manager

Baker Tilly$84K — $135K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 9 years of relevant experience in lieu of degree
  • 5+ years of related experience in professional services
  • Relevant certifications (e.g., PMP, RMCP) preferred
  • Desire to learn operations of a professional services firm
  • Interest in strategic resource management
  • Excellent written and verbal communication skills
  • Strong organization skills and attention to detail

Responsibilities

  • Manage and execute resource management processes for assigned population
  • Facilitate scheduling of resources based on various requirements
  • Drive scheduling processes to optimize capacity and utilization
  • Use scheduling tools to track utilization and monitor headcount
  • Facilitate weekly meetings with Managers and Partners to provide updates
  • Ensure accuracy of staff profiles and schedules in scheduling database
  • Generate and analyze resource management reports for staffing and utilization needs
  • Proactively communicate with stakeholders to optimize staff utilization

Benefits

  • Comprehensive benefits package to eligible employees
  • Opportunities for professional development
  • Support for strategic resource management projects
  • Flexibility with remote and hybrid work arrangements
  • Engagement in performance calibration meetings for professional staff
Full Job Description
Job Description:

The Resource Management Deployment Manager will play a critical role in supporting the growth and scalability of onboarding and transitions operations across the Risk Advisory service line. This position will act as the central point of coordination for staffing and deployment activities across new and transitioning projects, partnering closely with practice leaders, other Resource Managers, and delivery stakeholders to ensure the right talent is aligned to project needs at the right time. The role will provide proactive visibility into pipeline demand, support workforce planning and hiring strategies, and drive seamless onboarding and transition execution to enhance operational efficiency and client delivery outcomes.

Responsibilities
  • Manage and execute resource management process for assigned population
  • Facilitate scheduling of resources to appropriate client assignments based on timing, travel, levels, skills, and other necessary requirements
  • Drive scheduling process to prepare for future deadlines; balance capacity with open needs and proposing solutions to maximize utilization and drive profitability
  • Use scheduling tools to forecast hours, track utilization, and monitor overall headcount
  • Facilitate meetings with Managers and Partners on a weekly basis, providing updates as needed
  • Ensure staff profiles and schedules are accurately maintained in the scheduling database; making necessary changes on a recurring basis
  • Generate and analyze resource management reports, including availability reports, billable hour forecasts and actual vs scheduled variance data
  • Monitor chargeable hours, overtime, and travel to ensure work is fairly distributed
  • Drive consistency by implementing resource management processes and teaming with personnel to ensure compliance
  • Build relationships with client serving personnel at all levels through effective communications and a high degree of professionalism
  • Gain understanding of the skills, experiences, and career goals of professional staff to ensure optimal client assignments alignments
  • Proactively communicate with Managers, Partners and industry leaders to ensure population is effectively utilized
  • Facilitate the resolution of conflicting assignments and flag availability of staff to ensure engagements are staffed appropriately
  • Field scheduling questions, tailoring responses based as needed; elevating to Manager of Resource Management when necessary
  • Collaborate across Firm functions and within internal team
  • Liaise with resource managers across other business units for effective and efficient allocation of resources
  • Support strategic resource management projects and initiatives throughout the year
  • Coordinate with the human resource and recruiting teams on the hiring and on-boarding of campus and experienced hire talent, including intern programs
  • Participation in semi-annual and annual performance calibration meetings for professional staff


Qualifications
  • Bachelor's degree or 9 years of relevant experience in lieu of
  • 5+ years of related experience required, preferably within a professional services firm
  • Relevant certifications (e.g., PMP, RMCP) preferred
  • The desire to learn about the operations of a professional services firm
  • Interest in connecting with others and helping drive forward the strategic vision of resource management
  • The ability to work effectively both independently and as part a team across all levels of the Firm
  • Excellent written and verbal communication skills
  • Integrity within a professional environment
  • Professional demeanor and ability to handle confidential matters with discretion
  • Ability to manage through competing priorities
  • Strong organization skills and attention to detail
  • Ability to provide exceptional client service and exhibit a sense of urgency, commitment to quality and the timely completion of duties
  • Demonstrated level of technical proficiency in Microsoft Office Suite (specifically Excel)


The pay rate range for this job position are listed below. Actual compensation is influenced by a variety of relevant factors including but not limited to applicant's skills, prior experience, qualifications, degrees, professional certifications, work arrangements and geographic location. Baker Tilly offers a comprehensive compensation and benefits package to eligible employees.

The national pay rate range is $84,000 to $135,000

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