Tyler Technologies

Deployment Engineer - ERP

Tyler Technologies • $70K — $95K *
Yarmouth, ME 04096In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • BS/BA in MIS, IT, Computer Science, or related field; equivalent experience acceptable.
  • Experience in administering/installing applications on Microsoft Windows Server.
  • Familiarity with administering/installing Microsoft SQL Server.
  • At least 18 months of relevant installation and configuration experience with Tyler solutions.
  • Proficiency in installing/upgrading Tyler applications.
  • Strong knowledge of web servers (IIS, Apache) and SSL communications.
  • Basic understanding of server hardware and network configurations.
  • Excellent customer service and client relationship skills.

Responsibilities

  • Perform ERP software installations and data migrations to AWS Cloud for Tyler clients.
  • Configure application, database, and web servers with Tyler and third-party software.
  • Provide clients with technical overviews on server configurations and installation procedures.
  • Document service work for future reference by internal teams.
  • Travel occasionally for team engagements or client user groups.
  • Provide Saturday coverage on a limited basis based on customer requests.
  • Conduct high-quality installations for large, complex clients.

Benefits

  • Opportunity to work with a recognized software solutions provider in the public sector.
  • Exposure to cloud migration projects and advanced technology.
  • Flexible working conditions with occasional remote work possibilities.
  • Collaborative team environment encouraging professional growth.
  • Chance to build strong client relationships and enhance customer experience.
Full Job Description
Description

Responsibilities
  • Perform ERP software installation, data migration and upgrade services for existing Tyler clients from their OnPremise install to AWS Cloud through scheduled project appointments with a defined scope of work.
  • Configure application, database, and web servers with Tyler and 3rd party software.
  • Provide technical overviews to clients regarding server configurations and software installation procedures.
  • Document results of service work performed for use by internal staff.
  • Position requires some travel for team engagements or client user groups.
  • Position requires Saturday coverage up to once a month based on customer requests.
  • Installs, configures and tests all components to the expected revisions and performance standards.
  • Provides high-level installation planning and consulting for existing clients.
  • Assists training staff on the installation procedures and processes.
  • Assists the Installation Analyst with developing consistent installation standards.
  • Provides high quality installation services to large and complex clients.
  • Work through complex technical issues with customers.
  • Manage and prioritize multiple and often conflicting tasks while working independently.
  • Become a trusted client resource by providing service that consistently demonstrates a high level of product knowledge and work ethic along with respect for the client.
  • Performs other duties as assigned.
Qualifications
  • BS/BA in MIS, IT, Computer Science or Computer Engineering related degrees or equivalent experience.
  • Experience administering and/or installing applications on Microsoft Windows Server.
  • Experience administering and/or installing Microsoft SQL Server.
  • A minimum of 18 months of relevant experience installing and configuring software associated with Tyler solutions.
  • Demonstrated proficiency with installing and upgrading Tyler applications.
  • Strong knowledge of web servers (IIS, Apache) and secured communication (SSL).
  • Basic knowledge of server hardware and network configurations.
  • Strong analytical and problem solving skills.
  • Ability to self-manage projects and prioritize work.
  • Ability to communicate effectively with highly technical and non-technical individuals.
  • Must be able to contribute and work effectively within a collaborative team environment.
  • Ability to evaluate the severity of an issue and determine if management intervention is necessary to address a serious problem in a timely manner.
  • Build rapport with clients to turn what may be a negative situation into a positive customer service experience.
  • Prioritize and complete multiple tasks in a fast-paced, technical environment.
  • Demonstrate ability to maintain a positive, professional attitude.
  • Must have excellent customer service and client relationship building skills.
  • Strong attention to detail is needed.

About Tyler Technologies

Tyler Technologies, Inc. is a software company that provides integrated software and technology services to the public sector. The company was founded in 1966 and is headquartered in Plano, Texas. Tyler Technologies operates through two segments: Enterprise Software and Appraisal and Tax. The Enterprise Software segment provides software systems to municipal and county governments and schools. The Appraisal and Tax segment provides software and services for property appraisal and tax assessment to local governments and taxing authorities. Tyler Technologies' software and services are used by more than 15,000 local government offices in all 50 states, Canada, the Caribbean, Australia, and other international locations.
Learn more about Tyler Technologies
Size
6,959 employees
Market Cap
$13.4 billion
Industry
Consumer Technology
Net Income
$194.8 million
Founded
1966
5 Year Trend
+15.9%
Revenue
$1.1 billion
NASDAQ
TYL
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Tyler Technologies

More Information Technology Jobs

Find similar Deployment Engineer - ERP jobs:

NationwideYarmouth, ME