NYC Health + Hospitals

Dep Dir, Nursing

NYC Health + Hospitals$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Licensed and registered as a Professional Nurse in New York State.
  • Master's Degree in Nursing Administration or equivalent, preferred.
  • Minimum four years of high-level nursing administration experience, three of which in hospital settings.
  • Strong understanding of nursing services and operations in a skilled nursing facility.
  • Ability to demonstrate effective leadership and team management skills.

Responsibilities

  • Assumes daily operation of nursing services in DON's absence.
  • Prepares administrative reports on staff and patient management issues.
  • Acts as liaison for residents, staff, and families regarding concerns.
  • Conducts regular assessments of nursing services through rounds and chart review.
  • Participates in staff counseling and attendance monitoring activities.
  • Develops and implements staffing plans and approves vacation requests.
  • Involves in interviewing potential nursing candidates.

Benefits

  • Comprehensive Health Benefits for employees working 20+ hours/week.
  • Retirement Savings and Pension Plans.
  • Paid Holidays and Vacation as per collectively bargained contracts.
  • Loan Forgiveness Programs for eligible employees.
  • Tuition discounts and professional development opportunities.
  • Union Benefits for eligible titles.
  • Commuter Benefits Programs.
Full Job Description
Work Shifts

8:30 A.M - 4:30 P.M

Duties & Responsibilities

POSITION OVERVIEW: Under the directions of the Director of Nursing, with the broadest scope for the exercise of independent initiative and judgment, is involved in planning, organizing, directing coordinating and evaluating the nursing services for Skilled Nursing Facility. Assumes the responsibility of day to day operation of Nursing Services in the absence of DON.

ESSENTIAL FUNCTIONS:
  • In the absence of the Nursing Director, assumes direct responsibility for the twenty-four (24) hour operation and function of the nursing department.
  • Prepares a report to the Director of Nursing on all administrative problems in connection with staff and patient management as required.
  • Liaison for residents, staff and families for identified concerns.
  • Performs all work in an accurate, consistent and diligent manner.
  • Completes work according to procedures and standards, including the use of appropriate resources.
  • Consistently monitors the details and quality of own and other's work.
  • Demonstrates accountability in one's work, including following through on delegated assignments and/or on pending feedback.
  • Seeks guidance and/or clarification when necessary to carry out assignments.
  • Aids in counseling sessions for nursing staff. Spot checks attendance of employees and reviews their attendance regularly.
  • Assesses nursing services by making rounds, conducting chart review and evaluating patient care as needed.
  • Participates in a system of continuing evaluation of nursing services.
  • Participates in implementing an effective system of clinical and administrative nursing records and reports.
  • Updates and maintains required manuals, and participates in research projects as applicable.
  • Participates in operating and procedural committees as signed. Author's policies and procedures as assigned.
  • Assumes responsibility for developing and implementing and evaluating a staffing plan.
  • Assumes responsibility to approve employee vacation requests. Ensuring adequate staffing of patient care units.
  • Interviews potential new employees including R.N., L.P.N. and PCT candidates.

Project Planning and/or Management
  • Gathers, analyzes and organizes project information.
  • Utilizes logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitors projects and initiatives under area of responsibility.
  • Ensures milestones and compliance with budgetary requirements are met.

Time Management
  • Prepares and completes work in a timely manner.
  • Ensures staff carries out work in a timely manner and in accordance with departmental standards of a productivity.
  • Organizes, plans and prioritizes varied responsibilities.
  • Arrives on time for meetings and other work-related events.

Customer Service
  • Participates in developing and maintaining sound relationships with the community, labor and professional groups in developing new nursing programs and policies.
  • Demonstrates a commitment to working with both internal and external customers and to providing best possible service(s).
  • Continuously assesses service delivery performance from the customer's perspective.

Financial Planning & Budget Management
  • Assists the Director in preparation of personnel, supply and equipment budgets for nursing.
  • Manages, understands and communicates assigned budget.
  • Frequently revisits budget and seeks guidance as needed.
  • Identifies and recommends cost savings or revenue enhancement procedures.
  • Participates actively in direction and implementation of Continuous Quality Improvement programs for nursing.
  • Recognizes areas requiring improvement and uses successful methodology to identify and implements.
  • Reports regularly on progress toward key results area.
  • Demonstrates knowledge of and adherence to Just Culture principles.
  • Supports and sustains a culture of continuous improvement that embraces Breakthrough.

Organizational Performance Improvements
  • Participates actively in direction and implementation of Continuous Quality Improvement programs for nursing.
  • Recognizes areas requiring improvement and uses successful methodology to identify and implements.
  • Reports regularly on progress toward key results area.
  • Demonstrates knowledge of and adherence to Just Culture principles.
  • Supports and sustains a culture of continuous improvement that embraces Breakthrough.

Performance Improvement Skills
  • Demonstrates understanding of how units further the vision, mission, functions, business strategies and structure of the organization.
  • Evaluates projects to align with organizational priorities.
  • Utilizes appropriate performance improvement methodologies (e.g., Plan-Do-Check-Act/Plan-Do-Study-Act) to develop and implement projects.


Effectiveness/Efficiency of Work Unit
  • Plans for appraisal of nursing care by making rounds, conducting a regular review of resident's charts and evaluating resident care and reports of Nursing Continuous Quality Improvement Committee.
  • Monitors performance through ongoing measurement of achievement.
  • Utilizes management of daily improvement techniques to identify appropriate countermeasure and track corrective actions.


Change Initiatives
  • Ensures change is implemented as planned and supports staff through the change process.
  • Articulates clear goals during the change process.
  • Conducts/participates in rapid improvement events.
  • Utilizes production control boards and other visual management techniques to monitor change/improvement progress.
  • Identifies proactive actions to address undesired results/outcomes. Member of PRA Committee.

Talent Acquisition
  • Reviews the employment of nursing personnel in regard to hiring new personnel.
  • Develops or utilizes appropriate job-related criteria in selecting the most qualified employees.
  • Complies with all appropriate regulatory requirements governing employment practices.

Employee Performance
  • Uses formal and informal recognition strategies for individual and team performance.
  • Provides constructive feedback and completes employee appraisals in timely manner.

Coaching/Mentoring
  • Serves as a professional and educational resource and provides structured coaching/mentoring activities.
  • Acts as a role model for making appropriate and safe choices.
  • Conducts regular Gemba walks and/or other assessment techniques to evaluate employee development and performance.

Education and Training
  • Ensures employees complete all required training.
  • Identifies training needs and provides access to training.

Group Dynamics and Team Building
  • Focuses on team objectives and helps others to achieve those objectives.
  • Applies negotiation, persuasion and other conflict resolution techniques to achieve team goals.

Corporate Compliance Culture
  • Facility Compliance and HIPPA Officer. Member of Corporate Compliance Committee.
  • Understands and upholds HHC Principles of Professional Conduct.
  • Is proactive in maintaining full compliance with all applicable regulations.
  • Reinforces compliance by taking appropriate action when Operating Procedures and regulations are not followed.
  • Ensures protection of patient and employee confidentiality and enforces HIPPA regulations.
  • Ensures staff is knowledgeable of and up to date on all applicable HHC Operating Procedures and Policies.
  • Ensures that self and staff attend required compliance training.
  • Creates a work environment that encourages and documents the reporting of compliance issues without fear of retaliation.


Safety Culture.
  • Ensures self and staff are knowledgeable in-patient safety practices, tools and techniques as appropriate to work setting.
  • Creates a work environment that encourages the reporting of hazards and/or risks in the environment to improve patient safety.
  • Reports real or potentially unsafe conditions or risks to patient safety throughout work environment.
  • Leads or engages in Patient Safety Executive Walk Rounds as appropriate.
  • Ensures staff follows appropriate policies and procedures, such as hand hygiene, to maintain a safe environment and sets example by personal adherence to these practices.
  • Knowledgeable of Joint Commission's National Patient Safety Goals are appropriate.
  • Provides safety by investigating Occurrence Reports on all nursing personnel, patients and visitors.


Awareness of Others
  • Demonstrates understanding of the needs, expectations, feelings and perspectives of others.
  • Demonstrates ability to work in adverse, multi-cultural environment.

Respect and Courtesy
  • Establishes and maintains professional and courteous work relationships.
  • Demonstrates diplomacy, tact and discretion when dealing with others; uses situational appropriate behaviors for the workplace.
  • Speaks respectfully of others to foster the same amongst staff.
  • Fosters the Breakthrough Principle of respect for people, patients and society.

Oral and Written Communication
  • Presents ideas and information in a clear and concise manner.
  • Engages in respectful, trusting and honest rapport.
  • Demonstrates effective listening and questioning skills.
  • Communicate quality Sea View Initiative/Best Practices to peer facilities on a national and state level.


Minimum Qualifications
1. Licensed and currently registered to practice as a Professional Nurse in New York State; and,
2. A Master's Degree in Nursing Administration or an equivalent field from an accredited college or university, and a minimum of four years of high-level responsible experience in nursing administration, three years of which shall have been in a hospital; or,
3. A satisfactory equivalent combination of education, experience and training. However, all candidates must be licensed and currently registered to practice as a Professional Nurse in New York State.

Department Preferences

Master's Degree strongly preferred

Benefits

NYC Health and Hospitals offers a competitive benefits package that includes:
  • Comprehensive Health Benefits for employees hired to work 20+ hrs. per week
  • Retirement Savings and Pension Plans
  • Paid Holidays and Vacation in accordance with employees' Collectively bargained contracts
  • Loan Forgiveness Programs for eligible employees
  • College tuition discounts and professional development opportunities
  • College Savings Program
  • Union Benefits for eligible titles
  • Multiple employee discounts programs
  • Commuter Benefits Programs


If you wish to apply for this position, please apply online by clicking the "Apply for Job" button.

About NYC Health + Hospitals

NYC Health + Hospitals is a healthcare system that provides medical care to residents of New York City. The system was founded in 1969 and is headquartered in New York, New York. NYC Health + Hospitals has a network of hospitals, clinics, and other healthcare facilities throughout the city. The system provides a wide range of medical services, including primary care, specialty care, and emergency care. NYC Health + Hospitals is committed to providing high-quality, affordable healthcare to all New Yorkers, regardless of their ability to pay.
Learn more about NYC Health + Hospitals
Size
42,000 employees
Industry
Net Income
-$500,000
5 Year Trend
-10%
Revenue
$7 billion

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