Dental Office Manager

United Dental Corporation

$79K — $93K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Previous dental office management experience with a strong performance record.
  • Proven leadership skills to motivate and hold the team accountable.
  • Exceptional organizational, communication, and problem-solving capabilities.
  • Familiarity with practice management software, particularly CareStack is advantageous.
  • Focus on patient care combined with a strategic business mindset.

Responsibilities

  • Lead the front office team to ensure a professional and welcoming patient experience.
  • Monitor daily KPIs to drive team alignment and address performance gaps.
  • Coach team members on scheduling, collections, and patient follow-up best practices.
  • Collaborate with clinical staff to enhance patient flow and quality of care.
  • Engage with past-due patients and activate treatment plans proactively.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) with a 4% company match.
  • Paid Time Off and 7 paid holidays annually.
  • Employee Assistance Program offering free confidential counseling.
  • Optional benefits including pet insurance and identity theft protection.
  • All necessary personal protective equipment provided to ensure workplace safety.
  • Opportunities for continuing education and professional development.
Full Job Description
Dental Office Manager Location: New York City - Future Acquisitions
Compensation:
38-$45 +/hour - based on experience
Schedule: 5 days a week

We're looking for a results-driven Dental Office Manager who knows how to balance exceptional patient care with obsession over performance metrics. If you thrive on creating an outstanding patient experience while hitting-and exceeding-practice goals, this is your opportunity to shine.

This role is perfect for someone who understands the numbers behind great patient care-and uses them to lead a thriving, high-functioning team.

What You'll Do
  • Lead the front office team to deliver a seamless, warm, and professional patient experience.
  • Monitor and manage key performance indicators daily, using the data or reports to drive daily alignment and close gaps.
  • Coach team members on best practices for scheduling, collections, and patient follow-up by regularly reviewing their personal OTC, case acceptance and scheduling rates/results with them.
  • Partner with clinical staff to ensure optimal patient flow and care quality.
  • Proactively re-engage past-due patients and activate pending treatment plans.


This is a current opportunity with a growing group that values operational excellence and rewards results. If you're a KPI-savvy leader ready to take your next step, we want to meet you.

Requirements
What We're Looking For
  • Previous dental office management experience with a proven track record of meeting performance goals.
  • Strong leadership skills with the ability to motivate and hold your team accountable.
  • Excellent communication, organization, and problem-solving abilities.
  • Tech-savvy with practice management software (knowledge of CareStack a plus).
  • A patient-first mindset paired with a business-oriented approach.

Benefits
  • Full benefits package (for 30+ hours/week):
    • Medical, Dental, Vision
    • 401(k) with 4% match
    • Paid Time Off & 7 paid holidays
    • Employee Assistance Program: Free confidential counseling and support
    • Voluntary benefits: Pet insurance, identity theft protection, and more
    • All PPE provided - safe and compliant workplace
    • Continuing education opportunities


Ready to take the driver's seat in a high-performance, patient-focused practice? Apply today and help us create both healthy smiles and healthy numbers.

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