Delivery Specialist Supervisor

Tessenderlo Group

$75K — $95K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent practical business experience.
  • Working knowledge of DOT and government regulations (CFR 49) and NMFC standards.
  • 10+ years of transportation experience; liquid bulk preferred.
  • Proven ability to lead by example and perform under pressure.
  • Experience in training, coaching, and developing diverse team members.
  • Strong communication and negotiation skills with various stakeholders.
  • Analytical mindset to drive continuous improvement in supply chain operations.
  • Advanced proficiency in Microsoft Excel for operational tracking.

Responsibilities

  • Oversee the execution of over 20,000 shipments annually across various transportation modes.
  • Develop and maintain a cost-efficient and safety-focused carrier network.
  • Coordinate communication across departments to ensure timely and accurate deliveries.
  • Manage compliance with safety policies and government regulations.
  • Supervise Delivery Specialists, implementing cost reduction initiatives while upholding service quality.
  • Optimize transportation efficiency through dispatch management, load scheduling, and rate negotiations.
  • Enhance logistics systems and operational visibility in collaboration with IT and external vendors.

Benefits

  • Comprehensive medical, dental, vision, and prescription plans with low premiums.
  • 401(k) plan with dollar-for-dollar matching up to 5% and an annual company contribution.
  • Short-Term Incentive awards based on performance metrics.
  • Paid vacation and sick leave, plus 10 paid holidays annually.
  • Tuition reimbursement up to $5,000 per year for continuing education.
  • Adoption assistance of up to $7,500.
  • Childbearing and parental leave policies.
  • Flexible Spending Account options available.
  • Telemedicine services for employees and dependents.
Full Job Description
Job Description

You will report to the Supply Chain Service Manager and oversee the safe, efficient execution of 20,000+ annual shipments across multiple transportation modes. The role is accountable for meeting delivery requirements while managing over $20M in annual truck spend. You will also lead and develop a team of Delivery Specialists supporting Tessenderlo Kerley's business units.

What we need from you:
  • Develop and maintain a reliable, cost-efficient, and safety-focused carrier network to support ongoing and future logistics needs.
  • Coordinate daily communication with plants, terminals, inventory control, and customer service to ensure accurate and timely delivery execution.
  • Partner with supply chain and business units to confirm inventory availability and align transportation with operational demand.
  • Ensure compliance with all safety policies, DOT and government (49 CFR) regulations, and company requirements, including proper documentation.
  • Supervise and support Delivery Specialists, driving cost reduction initiatives while maintaining high service levels.
  • Oversee dispatch, load scheduling, and rate negotiation to optimize transportation efficiency and cost performance.
  • Collaborate with IT and external vendors to enhance logistics systems, tools, and operational visibility.
  • Reinforce a strong safety culture in partnership with HS&E across all logistics activities.
  • Manage carrier relationships, including performance monitoring, issue resolution, and annual service reviews.
  • Deliver responsive, high-quality service by addressing transportation inquiries and resolving issues in a timely manner.
  • Support sustainability goals by improving transportation efficiency and reducing environmental impact.
  • Implement standardized processes for effective issue resolution and customer satisfaction.
  • Utilize data and metrics to optimize fleet utilization and third-party carrier selection based on cost and service.
  • Establish and track KPIs to ensure consistent execution, productivity, and on-time performance.
  • Evaluate operational challenges, analyze data, and implement practical solutions to improve performance.
  • Assist in developing training and cross-training programs to strengthen team capability and ensure coverage.


Qualifications
  • Bachelor's degree or equivalent practical business experience
  • Working knowledge of DOT and government regulations (CFR 49) and NMFC standards
  • 10+ years of transportation experience; liquid bulk preferred
  • Leads by example in day-to-day operations while consistently performing under pressure
  • Trains, coaches, and develops team members across varying skill levels
  • Strong communication, listening, and negotiation skills with carriers, vendors, and internal teams
  • Analyzes supply chain operations and drives practical, continuous improvements
  • Sets high performance standards and ensures consistent execution across the team
  • Promotes accountability and ownership to meet service, safety, and cost targets
  • Advanced proficiency in Microsoft Office, particularly Excel for operational tracking and reporting


Additional Information

Why join Tessenderlo Kerley:
  • Work/life balance
  • Fun and rewarding environment
  • Learning, development and teamwork
  • Community involvement/outreach
  • Challenging and meaningful work

Benefits & Rewards:
  • Medical-Dental-Vision-Prescription (low employee premiums!)
  • 401(k) plan with dollar-for-dollar matching, up to the first 5% of employee contribution
  • 401(k) Company Retirement Contribution at year-end at up to 4% of annual base salary
  • Short-Term Incentive awards based on measured performance criteria
  • Life Insurance - 2x Annual Base Salary
  • Paid vacation and sick time, and 10 paid holidays per year
  • Tuition Reimbursement - up to $5,000 per calendar year (non-taxable)
  • Adoption Assistance - up to $7,500 in reimbursement assistance
  • Childbearing and parental leave
  • Business Travel Life & Accident Insurance
  • Flexible Spending Account
  • Telemedicine program - for you and your dependents
  • Long-Term Disability insurance
  • Company referral program

Similar Jobs

More Jobs at Tessenderlo Group

More Transportation Jobs

Find similar Delivery Specialist Supervisor jobs: