Delivery Manager

Lantern

$90K — $120K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Project Management certifications (PMP, CAPM, etc.) preferred
  • 5-8 years of project management experience in Agile environments
  • Exceptional communication and problem-solving skills
  • Experience leading complex, multi-phase software projects
  • Strong consulting skills focused on client satisfaction
  • Experience in AI, analytics, and digital transformation is a plus

Responsibilities

  • Lead project teams to deliver high-quality services within timelines
  • Act as the primary client contact, managing the development lifecycle
  • Draft project charters, proposals, and maintain budget transparency
  • Establish measurable business outcomes with stakeholders
  • Develop detailed project plans with milestones and resource allocation
  • Provide regular progress updates to stakeholders for continuous improvement
  • Employ Agile methodologies to guide project delivery

Benefits

  • Collaborative work environment with a focus on team success
  • Opportunities for career growth and development
  • Access to training and professional development resources
  • Flexible work arrangements to support work-life balance
  • Engagement with innovative projects in cutting-edge technologies
Full Job Description
Position Summary
The Delivery Manager plays a vital role by taking ownership and ensuring the success of multiple projects through effective leadership and client-facing engagement. This role is tasked with achieving excellence in project delivery, cultivating customer relationships, identifying business opportunities, and utilizing Agile methodologies to lead teams toward the delivery of high-quality software solutions. Acting as a trusted advisor, the Delivery Manager adopts a product-thinking mindset and a collaborative approach to drive client outcomes and deliver exceptional experiences.

Position Responsibilities

  • Proven leadership abilities when working with project teams to ensure high-quality service delivery within agreed timeframes while proactively managing risks and maintaining budgets.
  • Serve as the primary contact for clients, managing the product development lifecycle and fostering collaboration across functional teams.
  • Draft and maintain project charters, proposals, and quotations including clearly articulating the objectives, scope, budget, and success criteria.
  • Define business outcomes through working with stakeholders to establish measurable goals and key performance indicators (KPIs) that align with strategic priorities.
  • Manage milestones and realistic timelines by developing a detailed project plans with phased deliverables, dependencies, and resource requirements.
  • Report progress and outcomes through providing regular updates to stakeholders to maintain transparency and drive continuous improvement.
  • Employ Agile and Scrum methodologies to guide project delivery, ensuring alignment with these practices.
  • Collaborate closely with engineering, product, design, and QA teams to define and achieve product goals.
Skills, Knowledge and Expertise
  • Project Management certifications (PMP, CAPM, etc.) and Agile/Scrum certifications are preferred.
  • 5-8 years of project management experience in Agile consulting environments, with a proven track record of delivering high-quality software solutions.
  • Exceptional skills in communication, management, problem-solving, and client engagement.
  • Proven experience leading complex, multi-phase engagements in the software development industry
  • Strong consulting skills with a history of understanding client needs and ensuring their satisfaction.
  • Experience delivering projects in AI, analytics and digital transformation are a bonus.

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