Hyland Software

Delivery Manager

Hyland Software • $90K — $130K *
US-AnywhereRemote in Westlake, OH
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience in a software or technology environment
  • Demonstrated experience leading delivery in Agile environments, with Agile certification(s) preferred
  • Strong understanding of Agile, Lean, and DevOps models and SDLC processes
  • Excellent communication and influencing skills for engagement with all levels of stakeholders
  • Strong analytical and organizational skills for managing delivery scope, dependencies, and timelines
  • Self-motivated with the ability to manage projects independently and focus on detail

Responsibilities

  • Partner with Product and Engineering to provide insights on delivery capacity, predictability, and risks
  • Identify and communicate risks and impediments, facilitating resolutions and escalating when necessary
  • Provide visibility into delivery progress and outcomes through structured reporting
  • Ensure activities align with SDLC quality, security, and compliance standards
  • Champion continuous improvement by identifying and implementing process enhancements
  • Encourage a culture of ownership and transparency within the delivery team
  • Facilitate cross-team alignment discussions regarding dependencies and delivery plans

Benefits

  • Remote work model
  • Collaboration with cross-functional teams
  • Opportunities for professional development in Agile and DevOps
  • Engagement in a culture that values ownership and transparency
  • Participation in continuous improvement initiatives
Full Job Description
Overview

Delivery Manager

Location: Remote - US Work Model: Remote
About the Role

The Delivery Manager is accountable for end-to-end delivery of a small or moderately complex product line or work stream. This role partners with Product Engineering and cross-functional stakeholders to ensure that delivery plans are well-defined, progress is transparent, and outcomes are achieved predictably and with quality. The Delivery Manager leverages Agile and DevOps principles to drive delivery excellence, foster collaboration, and enable continuous improvement across teams.
Here's What You'll Do
  • Partner with Product and Engineering leadership to provide delivery insights - including capacity, predictability, and risk - that support the creation of realistic delivery plans aligned to business goals; maintain delivery alignment by monitoring team commitments and reinforcing focus on intended outcomes
  • Proactively identify and communicate risks and impediments; facilitate resolution and escalate when needed to protect delivery outcomes while surfacing dependencies early to ensure cross-team alignment
  • Provide visibility into delivery progress, risks, and outcomes through structured reporting and stakeholder communication; partner with Product leadership to align backlog priorities with delivery capacity and drive accountability for results
  • Ensure delivery activities align to required SDLC quality, security, and compliance standards by providing visibility, coordination, and readiness checks that support efficient and predictable delivery
  • Champion continuous improvement by identifying process enhancements that increase predictability, quality, and team engagement
  • Encourage a culture of ownership, transparency, and results within the delivery organization; facilitate cross-team alignment discussions related to dependencies, risks, and delivery plans
Technology Tools
  • Jira
  • TFS (Azure DevOps)
Role Essentials
  • Bachelor's degree or equivalent experience with demonstrated experience leading delivery in a software or technology environment; Agile certification(s) and/or proven experience in Agile delivery environments
  • Strong understanding of Agile, Lean, and DevOps delivery models with working knowledge of SDLC and compliance processes
  • Excellent communication and influencing skills with the ability to engage leadership and stakeholders at all levels; demonstrated proficiency in facilitation and driving alignment across teams
  • Strong analytical and organizational skills with experience managing delivery scope, dependencies, and timelines; ability to define and refine the release process from planning through software distribution
  • Self-motivated with the ability to manage projects to completion with minimal oversight; strong attention to detail with the ability to translate goals into new ideas and practical delivery solutions
What We'd Like to See
  • Familiarity with CI/CD pipelines and modern delivery tools such as Jira or TFS/Azure DevOps
  • Experience providing structured delivery reporting and stakeholder communication across multiple levels of an organization
  • Proven ability to champion continuous improvement initiatives that increase team predictability, quality, and engagement
  • Experience partnering with Product leadership to align backlog priorities with delivery capacity and drive accountability for outcomes
  • Demonstrated ability to foster a culture of ownership, transparency, and results within a delivery organization

About Hyland Software

Hyland Software is a content services provider and software company that is headquartered in Westlake, Ohio. The company was founded in 1991 and has since grown to become a leading provider of enterprise content management software. Hyland Software's products are used by organizations in a variety of industries, including healthcare, financial services, government, higher education, and more. The company's flagship product is OnBase, a content services platform that provides document management, case management, and business process automation capabilities. Hyland Software has offices in the United States, Europe, and Asia.
Learn more about Hyland Software
Size
4,000 employees
Industry
Information Technology
Founded
1991
* Ladders Estimates

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