Scotiabank

Delivery Lead- Global Cash Management

Scotiabank • $120K — $150K *
Toronto, ON M3C 0E3In-Person
Business Services
Less than 5 years of experience
Reposted 1 month ago
Job Overview by Ladders

Qualifications

  • Post-secondary education or relevant experience in a related field.
  • Certifications in Agile Coaching (e.g., ICP-ACC, CSP, SAFe) are advantageous.
  • Experience working in Agile environments, especially in engineering or product roles.
  • Demonstrated ability to drive organizational transformations.
  • Familiarity with various Agile frameworks (Scrum, Kanban, XP, Lean) and scaling methods.

Responsibilities

  • Mentor Agile practitioners to enhance their understanding and application of Agile methodologies.
  • Promote accountability and shared responsibility within teams.
  • Analyze and refine Agile metrics to assess team performance and customer value delivery.
  • Utilize insights to guide improvement experiments and enhance delivery practices.
  • Coach teams on Agile practices to improve workflow and quality.
  • Partner with leaders to foster a culture of trust and continuous learning.
  • Encourage cross-functional collaboration to optimize delivery processes.

Benefits

  • Opportunity to work on innovative cloud platforms with diverse technologies and stakeholders.
  • Commitment to diversity, equity, inclusion, and allyship within the workplace.
  • Access to online courses and tuition assistance for professional development.
  • Competitive reward programs, including flexible time off and immediate benefits.
  • Engagement opportunities within the community and various Employee Resource Groups (ERGs).
Full Job Description
Requisition ID: 259938

The Delivery Lead is responsible for elevating the organization's delivery capability by fostering a culture of agility, continuous improvement, and human centered collaboration. This role partners with teams, product leaders, engineering leaders, and executives to guide the adoption and maturity of the Agile mindset. This is a Director-level Delivery Lead role responsible for elevating the organization's delivery capability by fostering a culture of agility, continuous improvement, and human-centered collaboration. This role operates at an enterprise scope, influencing senior leadership, shaping delivery strategy, and driving organizational transformation across Global Cash Management Engineering teams.

What You'll Do:

Mentorship & Mindset
  • Leverage previous experiences in adapting core principles to real-world application - using this to upskill our leads and team members.
  • Mentor Scrum Masters, Product Owners, and new Agile practitioners to build the right mindset.
  • Help leaders understand their role in supporting Agile teams and shifting traditional command and control behaviors.
  • Act as a trusted advisor on Agile practices, product strategy alignment, and organizational impediments.
  • Promote a culture of accountability within the team.

Continuous Improvement & Metrics
  • Introduce, measure, and refine Agile metrics using delivery data such as cycle time, throughput, and trends to evaluate team health and customer value delivery.
  • Use qualitative and quantitative insights to guide improvement experiments and support evidence-based planning - improving delivery practices and adopting data driven decision making.

Coaching & Transformation
  • Maintain awareness of industry best practices and incorporate modern coaching techniques and tools.
  • Support the design and rollout of delivery strategies across departments or portfolios.
  • Coach teams on Agile values, principles, and mindset to improve flow, predictability, and quality.
  • Observe, evaluate, and lead-by-example on Agile ceremonies (e.g., retrospectives, sprint planning, standups) while enabling teams to self-facilitate.
  • Partner with leaders to build an environment where autonomy, trust, psychological safety, and continuous learning can thrive.
  • Promote cross functional collaboration to improve end-to-end delivery flow.

Organizational Expectations
  • Understand how the Bank's risk appetite and risk culture should be considered in day-to-day activities and decisions.
  • Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabank's Values, its Code of Conduct and the Global Sales Principles, while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational, compliance, AML/ATF/sanctions and conduct risk.

Champions a high-performance environment and contributes to an inclusive work environment.

What You'll Bring:

Education & Certifications
  • Post-secondary education and/or experience in relevant positions or field of employment
  • Relevant certifications are an asset, for example:
    • ICAgile Agile Coaching (ICP-ACC or ICP-ATF)
    • Scrum Alliance Certified Scrum Professional (CSP) or Certified Agile Coach (CEC/CTC)
    • SAFe, Kanban, or Lean certifications

Professional Experience
  • Experience operating at a Director level or equivalent, influencing senior leaders and driving enterprise-wide Agile transformations. under qualifications
  • Successful engagements in previous roles as Agile Coach, Scrum Master, or Delivery Lead coaching multiple teams.
  • Proven experience driving organizational level transformations or modernization efforts.

Skills & Competencies
  • Deep knowledge of Agile frameworks (Scrum, Kanban, XP, Lean) and scaling approaches (SAFe, LeSS, or similar).
  • Strong facilitation, mentoring, and conflict resolution skills.
  • Ability to coach at all levels-from hands on delivery teams to senior leadership.
  • Demonstrated success improving team health, delivery flow, and customer centric practices.
  • Excellent communication and storytelling skills, with the ability to influence without authority.
  • A passion for continuous learning, psychological safety, and fostering inclusive team culture.


Interested?

If your experience is closely related but doesn't align perfectly with every qualification, we do encourage you to apply - you might be the right candidate for this or other roles at Scotiabank!

What's in it for you?
  • You'll join a team focused on building cloud platforms as products, enabling delivery teams across the enterprise rather than acting as a centralized gatekeeper or operating within a narrow delivery focus. This role offers exposure to a wide range of technologies, problem domains, and stakeholders.


  • Diversity, Equity, Inclusion & Allyship - We strive to create an inclusive culture where every employee is empowered to reach their fullest potential, respected for who they are, and are embraced through bias-free practices and inclusive values across Scotiabank. We embrace diversity and provide opportunities for all employee to learn, grow & participate through our various Employee Resource Groups (ERGs) that span across diverse gender identities, ethnicity, race, age, ability & veterans.
  • Accessibility and Workplace Accommodations - We value the unique skills and experiences each individual brings to the Bank and are committed to creating and maintaining an inclusive and accessible environment for everyone. Scotiabank continues to locate, remove, and prevent barriers so that we can build a diverse and inclusive environment while meeting accessibility requirements.
  • Upskilling through online courses, cross-functional development opportunities, and tuition assistance.
  • Competitive Rewards program including bonus, flexible vacation, personal, sick days, and benefits will start on day one.
  • Community Engagement - no matter where you choose to work from; we offer opportunities for community engagement & belonging with our various programs.


Location(s): Canada : Ontario : Toronto

About Scotiabank

Scotiabankers are committed to helping individuals, companies, and communities to thrive in a changing world. From personal and business banking, brokerage, and insurance, to private wealth, and the most sophisticated commercial, corporate and institutional services, they serve the diverse needs of some 21 million customers in more than 55 countries. Founded in 1832 in Halifax, Nova Scotia, their growth has always been fuelled by the success of their customers and their longevity secured by an unshakable commitment to carefully and expertly managing risk and capital. That focus on doing what's right for customers—short- andlong-term—has made us a global financial services leader. Headquartered in Canada, they are over 86, 000 Scotiabankers strong. Each of us are committed to being the best at understanding their customers' needs and all of us working together to deliver practical advice and relevant solutions that help their customers become financially better off.

Scotiabank Careers

Join Scotiabank, a premier financial institution, and become part of a diverse and inclusive team that’s leading the way in global banking. At Scotiabank, we offer more than just job opportunities; we provide a platform for professional growth and innovation in the financial services industry.

Work You’ll Do

At Scotiabank, we’re not just filling positions; we’re cultivating leaders. Dive into a workplace where diversity training and leadership development shape the path to your future. Our commitment to professional growth is evident in our robust training programs and continuous learning opportunities that foster innovation and strategic thinking.

Explore a World of Opportunities

Whether you’re looking for a full-time position, an internship, or a leadership role, Scotiabank has a spectrum of opportunities to fit your career ambitions. Our team is composed of individuals who bring a wealth of skills and perspectives to our company, driving us forward with their creativity and strategic insights.

Innovative Work Environment

Scotiabank’s culture is one of collaboration and respect, where each team member’s contribution is valued. Engage in meaningful work that challenges you to leverage your skills and push the boundaries of what’s possible in the banking sector. Our innovative projects not only support the growth of the company but also ensure our position as a leader in the industry.

Benefits and Growth

Choosing a career at Scotiabank means opting for a life of growth and opportunity. Our employees enjoy competitive benefits, including comprehensive health coverage, retirement plans, and flexible working conditions, all designed to support your career and personal life. We believe in nurturing our team’s potential by providing them with the tools they need to succeed both professionally and personally.

Join Our Team

Ready to take the next step in your career? Explore the job opportunities at Scotiabank by searching our open positions that match your skills and interests. We are continuously hiring and looking for passionate, curious, and solution-driven team players.

Networking and Professional Development

Stay connected and advance your career through Scotiabank’s extensive networking opportunities. Participate in events that connect you with other professionals and leaders within the industry. Our career resources will help you prepare your resume, ace your interviews, and land the job that best suits your career goals.

Stay Ahead

Keep up to date with the latest in career tips, industry insights, and company news—all from the people who work here at Scotiabank. Personalize your experience by subscribing to job alert emails tailored to your preferences and be the first to know about new openings and exciting developments. Join Scotiabank and be part of a team that values integrity, respect, and accountability. Discover how your career can flourish in an environment committed to your professional development and personal growth.
Learn more about Scotiabank
Size
90,619 employees
Market Cap
$57.5 billion
Industry
Finance & Insurance
5 Year Trend
+7%
NASDAQ
BNS
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Scotiabank

More Business Services Jobs

Find similar Delivery Lead- Global Cash Management jobs:

NationwideToronto, ON