Application deadline: Aug 3, 2026

The Amazon Web Services Professional Services (ProServe) team is seeking a skilled Delivery Consultant to join our team at Amazon Web Services (AWS). In this role, you'll work closely with customers to design, implement, and manage AWS solutions that meet their technical requirements and business objectives. You'll be a key player in driving customer success through their cloud journey, providing technical expertise and best practices throughout the project lifecycle. Possessing a deep understanding of AWS products and services, as a Delivery Consultant you will be proficient in architecting complex, scalable, and secure solutions tailored to meet the specific needs of each customer. You'll work closely with stakeholders to gather requirements, assess current infrastructure, and propose effective migration strategies to AWS. As trusted advisors to our customers, providing guidance on industry trends, emerging technologies, and innovative solutions, you will be responsible for leading the implementation process, ensuring adherence to best practices, optimizing performance, and managing risks throughout the project.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI Security Clearance with Polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

As an experienced technology professional, you will be responsible for:

- Designing, developing, and implementing complex, scalable, and secure solutions tailored to customer needs

- Providing technical guidance and troubleshooting support throughout project delivery

- Integrate multiple third-party software products into a unified platform stack

- Act as a trusted advisor to customers on industry trends and emerging technologies

- Sharing knowledge within the organization through mentoring, training, and creating reusable artifacts

BASIC QUALIFICATIONS

- 3+ years of programming in Python, Ruby, Go, Swift, Java, .Net, C++ or similar object oriented language experience

- 3+ years of IT implementation experience

- Experience with continuous integration and continuous delivery

- 3+ years of cloud architecture and solution implementation experience

- Current, active US Government Security Clearance of TS/SCI with Polygraph

PREFERRED QUALIFICATIONS

- Experience designing and fielding enterprise support systems from scratch - including ticketing platforms, knowledge bases, runbook libraries, escalation frameworks, and monitoring dashboards - for complex technical environments where the support model must be invented alongside the system it supports.

- Demonstrated ability to create CDRL-quality documentation of support operations - not just writing procedures, but producing formal deliverables that describe the support architecture, staffing model, tools, and processes at a level of rigor sufficient for government evaluation and approval.

- Experience building and curating technical knowledge bases for highly specialized systems where the support staff must understand the underlying technology (GPU compute, AI/ML workflows, Kubernetes platforms) deeply enough to triage and resolve issues - not just route tickets.

- Track record of transitioning a support organization from planning/documentation phase into live operations - including hiring and training helpdesk staff, conducting operational readiness reviews, and managing the cutover from "we have a plan" to "we are fielding customer issues in real time."

- Experience deploying technical SMEs and developers to work directly with customers on platform adoption - helping users onboard, optimize workflows, and achieve mission outcomes on complex infrastructure, with the ability to manage those customer relationships at the TS/SCI level.

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.

USA, CO, Denver - 131,300.00 - 177,600.00 USD annually

USA, VA, Arlington - 131,300.00 - 177,600.00 USD annually

USA, VA, Herndon - 131,300.00 - 177,600.00 USD annually

USA, WA, Seattle - 131,300.00 - 177,600.00 USD annually