Deloitte

Delivery Consultant, Workday Financial AMS Support

Deloitte • $80K — $110K *
Mechanicsburg, PA 17055In-Person
Business Services
Less than 5 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's degree required
  • Must have legal authorization to work in the US without sponsorship
  • Ability to obtain and maintain required Workday certifications
  • 2+ years experience in Workday Financials Accounting
  • Understand Workday Accounting concepts
  • Experience with triage, troubleshooting, and incident management
  • Experience in client-facing operational support

Responsibilities

  • Manage intake of tickets related to the Accounting module
  • Triage and resolve issues for end users in Workday Accounting
  • Provide post-production support and system administration
  • Document processes and deliver knowledge transfer to users

Benefits

  • Hybrid work model with a co-location expectation
  • Up to 30% time spent at assigned office for training and collaboration
  • Travel requirement limited to a maximum of 10% for client purposes
  • Relocation assistance if required, to be completed within 12 weeks
Full Job Description
Work You'll Do

As a US Delivery Consultant on the team, you will:
  • Be responsible for intake of tickets (questions issues, inquiries) for Accounting module
  • Triage and resolve any issues or errors for end users in Workday Accounting module
  • Be responsible for post production support and system administration around improvements and change requests
  • Provide knowledge transfer and end user documentation
A successful candidate would possess these skills:
  • Ability to work independently and collaborate as part of a team
  • Effective written and verbal communication skills
  • Meticulous attention to detail and quality of work product
  • Ability to build and sustain professional relationships
  • Ability to lead projects or workstreams
  • Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment
  • Strong interpersonal skills and professional demeanor
  • Ability to meet deadlines
  • Ability to provide clear guidance to others
Qualifications

Required:
  • Bachelor's degree
  • Must be legally authorized to work in the United States without the need for employer sponsorship, now or at any time in the future.
  • Ability to obtain and maintain required Workday certification(s) necessary for the role
  • 2+ years of experience in Workday Financials Accounting to include the following;
    • Understanding of Workday Accounting concepts
    • Experience with intake through resolution for Workday Finance and Procurement support requests
    • Experience working on triage, troubleshooting, issue resolution, and incident management
    • Client facing operational support
  • Delivery Center Location & Travel Requirements:
    • Hybrid Work Model: Operate under a hybrid system requiring residence within a commutable distance to one of the US Delivery Center locations (Gilbert, Lake Mary, or Mechanicsburg)
    • Co-location Expectation: Spend up to 30% of working time co-located at an assigned office for orchestrated opportunities, including projects, practice sessions, training, and Moments That Matter at a Deloitte Delivery Center location, Geo-Hub location, approved site, or project location
    • Travel Requirement: Maximum of 10% overnight travel for client or project purposes
  • Relocation Requirement: If relocation is necessary, complete the move within 12 weeks from the start date to reside within a commutable distance
Preferred:
  • Experience working in a consulting, shared services, or client-facing delivery environment

About Deloitte

Deloitte is a multinational professional services network that provides audit, tax, consulting, enterprise risk and financial advisory services. The company was founded in London in 1845 and has since grown to become one of the largest professional services firms in the world. Deloitte has over 330,000 employees in more than 150 countries and territories. The company's mission is to help clients achieve their goals and make an impact that matters in their businesses and communities.
Learn more about Deloitte
Size
330,000 employees
Industry
Business Services
Founded
1999
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Deloitte

More Business Services Jobs

Find similar Delivery Consultant, Workday Financial AMS Support jobs:

NationwideMechanicsburg, PA