PACCAR

Dealer Training Instructional Designer

PACCAR • $75K — $95K *
Denton, TX 76210In-Person
Education, Government & Non-Profit
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Instructional Design, Business, Marketing/Communications, or Education required.
  • 5 years of experience in developing, designing, and delivering technical training content.
  • Experience in computer-based training development using products such as Articulate Storyline and Adobe Creative Suite.
  • Excellent verbal and written communication skills for presentations and training.
  • Strong organizational and project management skills; ability to manage multiple projects simultaneously.
  • Ability to interface effectively with Subject Matter Experts and management.
  • Proficient in Word, Excel, and PowerPoint.

Responsibilities

  • Develop training content for dealership personnel to effectively manage Peterbilt dealerships and service vehicles.
  • Organize and manage the curriculum development process for new and existing training programs.
  • Create interactive and live online training materials including multimedia elements like video and graphics.
  • Design content for classroom training, including exams and instructor guides, ensuring continuous improvement.
  • Manage the quarterly service department newsletter and related workbook content for distribution.
  • Oversee the management of the Dealer Academy Learning Management System and its reporting features.
  • Perform miscellaneous project work and other duties as assigned.

Benefits

  • 401k with up to a 5% company match
  • Fully funded pension plan
  • Minimum of 10 paid vacation days, 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for employees and families
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, financial counseling and more
  • Eligibility for a holiday gift.
Full Job Description
Requisition Summary

Provide high quality, relevant and effective training curriculum for Peterbilt dealership personnel that contributes to the success of our dealers and customers. Develop training that is uniquely Peterbilt and reflects the caliber of the products we manufacture and the dealer network we support. Collaborate with Peterbilt Instructors, Field Service, and Subject Matter Experts to ensure our training content is accurate.

Job Responsibilities

  • Training Content Development: Work with dealers, dealer development, field service, customer service, program management, and engineering to identify and develop training to meet the needs of dealership personnel in managing Peterbilt dealerships and servicing Peterbilt vehicles and PACCAR engines. This includes classroom, recorded and live web-based training, videos, workbooks, and other training methods for most effectively providing tangible skills needed for dealership personnel in the performance of their jobs.
  • Training Content Management and Organization: Manage the curriculum development process for new training programs, update existing training content to ensure it is current and relevant, develop and maintain the department's processes and procedures, and oversee the organization and storage of the department's training content.
  • Online Training: Develop and publish interactive on-demand and live online training. This includes recording, editing, graphic design, video, and photography.


Job Responsibilities cont.

  • Classroom Training: Develop content for classroom training including workbooks, hands-on activities, exams, instructor guides, class checklists, and e-library materials. Adjust content and materials for continuous improvement.
  • Master Service Professional Publication: Manage the content and development of the Peterbilt quarterly service department newsletter and workbook program. This includes identifying, writing articles, and editing content for print and online distribution.
  • Learning Management System Management and Administration: Work with an outside vendor to manage the training content of the Peterbilt Dealer Academy Learning Management System. Manage the design/layout, content, and reporting associated with the Dealer Academy.
  • Perform miscellaneous project work and other duties as assigned.


Required Qualifications

  • Bachelor's Degree in Instructional Design, Business, Marketing/Communications, or Education required.
  • 5 years of experience in developing, designing, and delivering technical training content.
  • Experience in computer-based training development using products to include Articulate Storyline and Adobe Photoshop, InDesign, and others.
  • Excellent verbal and written communication skills including creation and delivery of presentations and training programs.
  • Strong organizational and project management skills. Ability to manage multiple projects simultaneously.
  • Ability to effectively interface with Subject Matter Experts across multiple departments and Peterbilt management.
  • Strong PC skills to include Word, Excel, and PowerPoint.
  • Attitude of continuous improvement and ability to handle multiple priorities.
  • Approximately 25% travel.


Preferred Qualifications

  • Spanish and/or French language both oral and written a plus.
  • Strong understanding of trucking/automotive industry, dealerships and/or supplier networks.
  • Experience with Heavy truck, automotive, or heavy equipment.


General Description of all Benefits

As a U.S. PACCAR employee, you have a full range of benefit options including:
  • 401k with up to a 5% company match
  • Fully funded pension plan that provides monthly benefits after retirement
  • Comprehensive paid time off - minimum of 10 paid vacation days (additional days are provided with additional seniority/years of service), 12 paid holidays, and sick time
  • Tuition reimbursement for continued education
  • Medical, dental, and vision plans for you and your family
  • Flexible spending accounts (FSA) and health savings account (HSA)
  • Paid short-and long-term disability programs
  • Life and accidental death and dismemberment insurance
  • EAP services including wellness plans, estate planning, financial counseling and more
  • This position is also eligible for a holiday gift.


Additional Job Board Information

Peterbilt promotes Diversity and Inclusion through mentorship, events, and affinity support groups - The Diversity Council, Peterbilt Women's Initiative (PBWIN), Veterans Group, Peterbilt Black Organization for Leadership & Development (B.O.L.D.), and ADVOCATE (an LGBTQ+ support group).

#LI-Onsite

About PACCAR

PACCAR Careers

Join the PACCAR team today and be part of a global leader known for its commitment to excellence and innovation in the automotive industry. At PACCAR, we offer a range of job opportunities that allow you to put your skills to work in a dynamic environment that fosters growth, leadership, and professional development.

Work You’ll Do

At PACCAR, we believe in empowering our employees to drive their career paths with robust support and resources. Engage in challenging projects that not only enhance your skills but also contribute to groundbreaking innovation and sustainable practices in the truck manufacturing industry.

Explore PACCAR’s Diverse Opportunities

Whether you're looking for a full-time position, an internship, or a leadership role, PACCAR has a place for you. Our team is composed of dedicated professionals who bring their unique perspectives and skills to the table every day. We are committed to diversity and provide comprehensive diversity training to ensure an inclusive culture where everyone feels valued.

Innovate and Lead

Join a company that is at the forefront of the transportation sector, where innovation leads to real-world solutions and market leadership. PACCAR is not just about trucks; it's about technological advancements that revolutionize how the world moves.

Grow and Develop

PACCAR is deeply invested in the professional growth of its employees. With access to cutting-edge tools and technologies, our team members enjoy unparalleled opportunities for career advancement and skill enhancement through continuous learning and development programs.

Benefits and Culture

PACCAR’s culture is built on a foundation of respect, integrity, and excellence. We offer competitive benefits to ensure the well-being of our employees and their families. From health and wellness programs to retirement plans, we provide the benefits that contribute to a healthy and secure future.

Join Our Team

Discover the wide range of employment opportunities at PACCAR. From engineering to sales, and from supply chain management to customer service, your next career step could be just around the corner. We are actively hiring and looking for ambitious individuals who are ready to make an impact.

Networking and Professional Development

At PACCAR, networking and professional development are part of our DNA. Connect with leaders and peers within the company through various networking events, mentorship programs, and professional groups. Enhance your resume and interview skills through our tailored career development sessions and become a prime candidate for advancement within the company.

Stay Connected

Keep up to date with the latest at PACCAR by joining our career network. Receive personalized job alerts and insider tips that match your interests and skills. Explore the exciting and rewarding career opportunities that await at PACCAR.

Search PACCAR Jobs

Ready to take the next step in your career? Search open positions that align with your skills and interests. We look for passionate, curious, and solution-driven team players who are ready to contribute to our legacy of quality and innovation.

Join PACCAR—where your career journey aligns with outstanding innovation and a thriving company culture.

Learn more about PACCAR
Size
28,500 employees
Market Cap
$34.6 billion
Industry
Manufacturing & Automotive
Net Income
$1.2 billion
Founded
1905
5 Year Trend
+6.7%
Revenue
$18.7 billion
NASDAQ
PCAR
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at PACCAR

More Education, Government & Non-Profit Jobs

Find similar Dealer Training Instructional Designer jobs:

NationwideDenton, TX