Job DescriptionAs a Dealer Relationship Manager (DRM) in Auto Finance, you will motivate new and existing auto dealers to use Chase Auto Finance in
Minneapolis, MN.The DRM is responsible for managing and expanding relationships with automotive dealers, focusing on full dealer service needs including, retail services, commercial services and treasury solutions. This role involves working closely with dealers to understand their financial needs, providing tailored solutions, and ensuring a high level of customer satisfaction. The DRM will collaborate with internal teams to deliver comprehensive financial services that support the growth and success of dealer clients.
Job responsibilities- Sign up dealers to programs in the local market and interface directly with all dealership personnel including training dealers on contracts.
- Act as liaison between dealerships and Dealer Service Center where credit decisions are made.
- Monitor ongoing dealer performance such as efficiency ratios, delinquency, losses, profitability, etc.
- Increase and maintain required market share levels and attain volume plan at acceptable business levels.
- Train dealers on all consumer and commercial products.
- Achieve sales targets and build long-term client relationships.
- Identify opportunities to offer commercial financing solutions, including floor plan financing, treasury management in partnership with commercial bankers.
- Manage a customer/ dealer base of 85+ accounts.
Required qualifications, capabilities, and skills- Underwriting and Sales experience within the auto finance industry
- Demonstrated people management skills with an ability to influence
- Excellent verbal and written communication skills
- Experience managing a sales territory
- 3+ years of Indirect Auto Finance Industry Experience
- General knowledge and understanding of the automotive industry and automotive dealerships
- Excellent sales presentation skills to motivate new clients to use services and product
- Thorough knowledge of indirect finance products (retail/lease)
- Demonstrated ability to establish and maintain client relationships
- Willing to travel daily locally
Preferred qualifications, capabilities, and skills- Preferred consumer lending and commercial product knowledge
- BS degree
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
