CNA National is seeking a high-impact
Dealer Performance Lead to help shape dealer strategy, improve profitability, and turn performance data into meaningful business action. In this role, you'll partner closely with Sales and cross-functional leaders to evaluate dealer economics, uncover trends, and guide performance conversations that drive stronger, more sustainable results across the network. This is an ideal opportunity for a strategic, analytically minded professional who can connect financial insight with real-world execution and influence outcomes through trusted partnerships.
This is a unique opportunity to play a visible role in shaping dealer performance strategy and influencing outcomes across a broad business landscape. You'll work at the intersection of analytics, field execution, and business partnership-helping teams make smarter decisions, strengthen dealer relationships, and improve long-term financial performance. If you're energized by solving business problems, building credibility through insight, and making a measurable impact, we'd love to hear from you.
What You'll Do- Lead dealer performance reviews and translate KPI data into clear, actionable insights that support business decisions and field execution.
- Partner with Sales, Claims, Pricing, Analytics, and other internal teams to assess dealer economics and identify opportunities to improve long-term profitability.
- Drive productive agent and dealer discussions by providing a balanced view of performance across F&I, service outcomes, retention, and program results.
- Identify trends, risks, and tradeoffs to help business partners make informed decisions that support sustainable dealer success.
- Serve as a trusted connector across teams, ensuring performance insights, requests, and follow-up actions move forward with speed and clarity.
What We're Looking For- Bachelor's degree in Business, Finance, Economics, Analytics, Accounting, Automotive Retail Management, or a related field.
- Seven or more years of experience in dealer performance management, automotive retail, dealership operations, F&I, reinsurance, warranty or dealer programs, financial analysis, or business performance consulting.
- Strong financial and analytical capability, with the ability to turn complex data into clear business recommendations and practical action plans.
- Proven ability to lead consultative business conversations, influence stakeholders, and build credibility with internal and external partners.
- Comfort working across multiple functions and priorities in a fast-paced, highly collaborative environment.
- Proficiency with Tableau, Salesforce, and related reporting tools preferred.
- Ability to travel up to 25%.
