Deal Desk ManagerCanopy, South Jordan, UTThe OpportunityWe're looking for a strategic and collaborative Deal Desk Manager, to build and scale our deal desk operations from the ground up. Reporting to the Controller, you'll be a key player in driving efficient deal execution while ensuring strong financial outcomes. This is a high-impact role that partners closely with Sales, Finance, and Legal to guide deal structure, pricing strategy, and contract processes.
If you're energized by building systems, aligning cross-functional teams, and helping deals move faster and smarter, this is your opportunity to lead the charge.
This is a hybrid position in South Jordan, Utah (M, W, F in-office).
What You'll Do- Design the Deal Desk Function: Build out deal desk strategy, frameworks, and workflows-including approval policies, escalation paths, and discounting guidelines.
- Lead Day-to-Day Operations: Manage the review and approval of inbound deal requests, ensuring accuracy, compliance, and timely support to Sales teams.
- Serve as a Strategic Advisor: Partner closely with Account Executives and Sales leadership to structure competitive, scalable, and financially sound deals.
- Support Financial Analysis: Collaborate with the Controller and FP&A team to assess deal profitability, ARR impact, and revenue recognition considerations.
- Drive Process Improvement: Identify bottlenecks and implement improvements to reduce deal cycle time, improve accuracy, and enhance visibility.
- Ensure Cross-Functional Alignment: Liaise between Finance, Sales, RevOps, and Legal to align on pricing strategies and contract requirements.
- Develop Reporting & Insights: Track key deal metrics (e.g., approval turnaround, discounting trends, margin impact) and present findings to leadership.
- Lay the Foundation for Scale: Document deal desk playbooks, approval policies, and training resources to support company growth.
What We're Looking For- Experience: 5+ years of experience in deal desk-preferably in SaaS or recurring-revenue businesses.
- Leadership: Experience building or leading a deal desk function or similar cross-functional initiative.
- Technical & Financial Acumen: Strong understanding of SaaS contracts, pricing structures, ARR, revenue recognition principles, and financial modeling.
- Tools Knowledge: Proficient in Salesforce and Excel/Google Sheets; experience with CPQ tools or contract lifecycle management (CLM) systems a plus.
- Strong Communicator: Ability to synthesize complex information and influence stakeholders across departments.
- Operational Mindset: Detail-oriented with a drive to streamline, standardize, and scale business processes.
- Education: Bachelor's degree in Finance, Business, Accounting, or a related field required; MBA or advanced degree is a plus.
Bonus Points If You:- Have supported or built a deal desk function at a growth-stage SaaS company
- Can translate between Sales speak and Finance speak without missing a beat
- Thrive in environments where you can build, iterate, and optimize from scratch
- Bring a collaborative, low-ego approach to cross-functional problem solving
We know many women do not apply for a job if they don't perfectly fit the description. We want you to apply anyway.
Why You Want to Work Here Flexible Paid Time Off - you're actually encouraged to use, plus 10 company holidays!
♥ Health Benefits - including Medical, Dental, and Vision and an HSA Match.
401(k) - we match 100% up to 3% of your contribution. Eligibility is immediate with 100% vesting.
Mental Health - all employees have access to Impact Suite & to our Employee Assistance Program (EAP).
Paid New Parent Leave & Birthing Parent Leave - so you're able to care for your little ones.
+ Supplemental Benefits - including 100% company paid Basic Life & AD&D insurance and long & short-term disability coverage.
Nectar - our peer-to-peer recognition program to help our employees recognize the amazing work being done by other Canopians!
Company Events - including monthly company-wide meetings, summer parties, and more.
ERG Committees - to plan initiatives around continuing education, community outreach, recruiting, onboarding, and more.
Fully-stocked kitchen - Keto? Vegan? Flexitarian? Mandalorian? We've got you covered.
Our ValuesWe approach our work every day with a few things in mind:
Own - We own this place! We focus on outcomes, holding ourselves & each other accountable.
Win - We win by delighting our customers with the very best products and services.
Do Good - We work hard to be good people!
Embrace Curiosity & Candor - We approach everything with curiosity & we understand that candor is kindness and give the gift of feedback.
Act Startup Fast - We know the best way to become a world-class company is to always act like a tiny startup: fast, hungry, intense, and scrappy. But especially fast.
Interviewing @ CanopyApplication processes can be a little stressful. Here are the stages of a typical interview process at Canopy:
- Once your application is received, we will review it and get back to you if we feel like it's a mutual fit!
- 20-minute phone call with the People Team
- 45-60-minute video or in-person interview with the Hiring Manager
- 1-3 rounds of interviews, depending on the role
- Final Interview
Interview processes can vary depending on the role. The People Team will give you a role-specific overview of the process during your first phone call.
Remember: This is your interview too! We know candidates are evaluating us just as much as we are them. We encourage you to bring questions to each of your interviews-our hiring teams will always make sure to save time for questions at the end!
