OpenAI

Deal Desk Lead, Cloud Marketplaces & Partnerships - AWS Focus

OpenAI$120K — $160K *
Enterprise Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in Deal Desk, Commercial Operations, or related functions
  • Proven experience with complex enterprise SaaS/cloud transactions
  • In-depth knowledge of quote-to-cash processes
  • Ability to influence cross-functional teams without formal authority
  • Hands-on experience with Salesforce, CPQ, and marketplace tools

Responsibilities

  • Serve as the Deal Desk expert for AWS Marketplace transactions
  • Establish governance for partner-led deal structures
  • Translate commercial needs into scalable workflows
  • Assess operational and financial impacts of deal structures
  • Build mechanisms for standardizing execution processes
  • Support daily private offer structuring and execution

Benefits

  • Hybrid work model (3 days in office)
  • Relocation assistance provided
  • Cross-functional collaboration opportunities
  • Leadership in process improvement projects
  • Engagement with strategic partners like AWS
Full Job Description
About the Role

We are hiring a Deal Desk Lead, Cloud Marketplaces & Partnerships - AWS Focus to lead the commercial execution framework for cloud-partner transactions.

This role will focus on supporting the AWS and OpenAI partnership, including AWS Marketplace and other partner-led enterprise commercial motions.

This is an individual contributor role for someone who combines strong enterprise deal judgment with operational rigor and a builder mindset. You will Translate complex AWS partner-led transactions into executable commercial structures, approvals, and repeatable Deal Desk processes.

You will not own partner relationship management, pipeline generation, or sales closing. Instead, you will own the Deal Desk execution and governance layer that helps AWS-related opportunities move efficiently without creating unmanaged downstream risk across contracting, billing, revenue recognition, provisioning, reporting, controls, auditability, or customer experience.

The right candidate is comfortable moving between complex individual transactions and broader process improvement. They can assess risk, recommend practical paths forward, align cross-functional stakeholders, and convert recurring transaction patterns into scalable guidance, controls, systems requirements, and enablement.

This role is based in San Francisco, CA. We use a hybrid work model of three days in the office per week and offer relocation assistance to new employees.

In this role, you will:
  • Serve as the Deal Desk subject matter expert, partnering cross-functionally to structure and execute complex AWS Marketplace and partner-led enterprise transactions
  • Establish clear governance and guardrails for partner-led deals, advising on transaction structures and assessing their downstream impact on contracting, billing, and revenue recognition
  • Translate emerging commercial requirements into scalable quote-to-cash workflows and systems requirements, identifying friction points to drive process improvements and automation
  • Assess the downstream operational and financial impact of proposed deal structures across contracting, billing, revenue recognition, and auditability
  • Build repeatable execution mechanisms, including approval matrices, standard operating procedures, and playbooks to strengthen commercial motion
  • Support private offer structuring and execution on a day-to-day basis
We're Seeking Someone With:
  • Typically 7+ years of individual contributor experience in Deal Desk, Commercial Operations, channel sales, or a related enterprise SaaS/cloud-commercial function
  • Expertise in structuring and executing complex, non-standard enterprise transactions and building scalable processes, controls, and playbooks
  • Strong command of quote-to-cash (QTC) processes, including the downstream operational and financial impact on contracting, billing, and revenue recognition
  • Demonstrated ability to assess risk, recommend clear paths forward, and influence senior cross-functional stakeholders (including Sales, Legal, and Finance) without formal authority
  • Hands-on experience with enterprise commercial systems like Salesforce, CPQ, and marketplace tooling
Preferred Qualifications
  • Deep experience supporting AWS Marketplace transactions (private offers, cloud commitments, billing, etc.) or comparable commercial motions across major cloud ecosystems (Azure, Google Cloud Platform, Snowflake, etc.).
  • Familiarity with AWS co-sell or partner-led enterprise sales motions and the respective cross-functional responsibilities (Sales, Partnerships, Legal, Finance, Deal Desk).
  • Experience with marketplace transaction dependencies, including entitlements, provisioning, metering, usage reporting, billing adjustments, reconciliation, and technical revenue/accounting support.
You Might Thrive in This Role If You:
  • Embrace a builder mindset, driving process improvement, and establishing scalable structures, controls, and repeatable execution mechanisms in a developing commercial motion.
  • Balance commercial urgency with operational discipline, ensuring billing accuracy, revenue integrity, auditability, and strong customer outcomes.
  • Excel at cross-functional coordination and communication for complex, partner-led transactions, eager to strengthen strategic cloud partnerships like AWS.


About OpenAI

OpenAI is an artificial intelligence research laboratory consisting of the for-profit corporation OpenAI LP and its parent company, the non-profit OpenAI Inc. The company was founded in 2015 by a group of technology leaders, including Elon Musk, Sam Altman, Greg Brockman, Ilya Sutskever, and John Schulman. OpenAI's mission is to develop and promote friendly AI for the betterment of humanity. The company has developed a number of cutting-edge AI technologies, including GPT-3, a language processing system that can generate human-like text. OpenAI has received funding from a number of high-profile investors, including LinkedIn co-founder Reid Hoffman and venture capitalist Peter Thiel.
Learn more about OpenAI
Size
100 employees
Industry
Founded
2015

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