About this role
In Gartner's Services Data Science team, we innovate the way our team helps clients receive value, so technology leaders will be able to make smarter decisions in a different way.
We are searching for a talented data scientist to join our team. You will have access to the best facilities, technology and expertise within the industry and will work on challenging business problems. This is an excellent opportunity to be part of a new venture, in a start-up environment where you can truly develop your skill set and knowledge and bring impact to the team.
What you'll do
• Designing and implementing state of the art Large Language Model (LLM) based agents that seamlessly synthesize complex information and initiate important actions in a business workflow.
• Using advanced Generative AI techniques deriving actionable insights from unstructured text data, such as call transcripts and emails.
• Predicting client interest basis their digital footprint and making relevant recommendations to drive higher client value delivery
• Leverage statistical and machine learning techniques to extract actionable insights from client retention data.
• Develop customer churn prediction models that proactively identify at-risk clients,
• Build tools to process structured and unstructured data
• Engineering features and signals to train ML model from diverse data collection
What you'll need
• BS required/ MS/ preferred; in Computer Science or other technology, Math, Physics, Statistics or Economics (focus on Natural Language Processing, Information Retrieval a plus)
• 4 years' experience in data science methodologies as applied to live initiatives or software development// Experience working with Gen AI projects
• Minimum 4+ years of experience in python coding and statistical analysis
• Minimum 2 years working experience in several of the following:
o Prompt Engineering and working with LLMs
o Machine Learning and statistical techniques
o Data mining and recommendation systems
o Natural Language Processing and Information Retrieval
o Experience working with large volumes of data
o User behavior modeling
Who you are
• A team player. You get along well with your colleagues and are always ready to help get things done. You enjoy working on projects with multiple people and share knowledge.
• Passionate about learning. You thrive on complex technical challenges and are always eager to learn the latest technologies.
• Organized and detailed-oriented. You think ahead of time about how best to implement new features, and your code is clean, well-organized and properly documented.
• Innovative. You are always proactively looking for opportunities to problem solve using innovative methods that impact the business
What we offer
• A collaborative, positive culture. You'll work with people who are as enthusiastic, smart and driven as you are. You'll be managed by the best too.
• Limitless growth and learning opportunities. We offer the excitement of a fast-paced entrepreneurial workplace and the professional growth opportunities of an established global organization.
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Job Requisition ID:106172
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