Job DescriptionAs a Data Analytics Associate within the Home Lending Data & Analytics team, you will collaborate with various partners to define objectives and develop data-driven solutions for complex business challenges. You will source and integrate data from multiple platforms to narrate the story of past performance and provide guidance on enhancing business effectiveness. Your role will involve performing descriptive, diagnostic, and inferential analyses to uncover trends and actionable insights, while identifying opportunities to enhance dashboards and reporting tools.
In partnership with Marketing, Product, and other Data & Analytics teams, you will conduct deep-dive analyses to identify drivers of business performance and recommend actions to improve KPIs. You will build analytical frameworks to support strategic priorities and implement predictive analytic models within targeted marketing campaigns.
Job Responsibilities:- Collaborate with Marketing, Product, and other Data & Analytics partners to define objectives and develop data-driven solutions for complex business challenges.
- Source and integrate data from various platforms to narrate the story of past performance and provide guidance on enhancing business effectiveness in meeting customer needs.
- Perform descriptive, diagnostic, and inferential analyses to uncover trends, patterns, and actionable business insights.
- Identify opportunities with the broader team to develop and enhance dashboards & automated reporting tools to facilitate decision making for business partners.
- Conduct deep-dive analyses to identify and quantify drivers of business performance and recommend actions to improve KPIs.
- Build analytical frameworks to support strategic and complex business priorities.
- Implement predictive analytic models within targeted marketing campaigns, including customer segmentation and forecasting the incremental benefits of marketing efforts.
Required Qualifications, Capabilities, and Skills:- Bachelor's degree and 2+ years of experience in data analysis, business strategy, or related fields.
- Proficiency using MS Excel, SQL and Python for data manipulation, visualization, and analysis
- Proven ability to connect data analysis to business strategies and deliver results that drive measurable impact.
- Exceptional critical thinking, analytical, and communication skills to effectively deliver insights to technical and non-technical audiences.
- Strong ability to analyze complex problems, dive deep into data, and design innovative solutions. A relentless curiosity to understand the "why" behind data patterns.
Preferred Qualifications, Capabilities, and Skills:- Experience with cloud platforms (e.g., AWS, Snowflake) for large-scale data processing.
- Familiarity with customer segmentation, targeting, or propensity modeling.
- Background in financial services, mortgage, or related domains is a plus.
***Relocation assistance is not available for this role.
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
