JetBlue Airways

Data Science Analyst Revenue Management

JetBlue Airways • $95K — $135K *
Long Island City, NY 11101In-Person
Business Services
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in computer science or a quantitative field, or relevant experience with a High School Diploma/GED and 4 years of work experience
  • Minimum 1 year of relevant industry experience
  • Proficient in Python, R, or SQL
  • Strong analytical skills, with proficiency in statistical analysis and hypothesis testing
  • Ability to communicate complex findings to both technical and non-technical audiences
  • Skilled in Excel and familiar with business intelligence tools like Tableau
  • Willingness to travel overnight (10%)

Responsibilities

  • Collaborate with Revenue Management to address analytical challenges
  • Conduct exploratory data analysis and feature engineering for data product development
  • Implement A/B testing to analyze RM strategies and impact
  • Create and update Business Intelligence tools to align with revenue managers' workflows
  • Teach best practices for RMS users and analyze intervention effectiveness
  • Communicate analytical outputs clearly to various stakeholders
  • Manage RM system rules and data feeds for optimal performance

Benefits

  • Access to healthcare benefits
  • 401(k) plan with company match
  • Stock purchase plan
  • Short-term and long-term disability coverage
  • Basic life insurance
  • Free space available travel on JetBlue
  • Hybrid work environment
Full Job Description
Position Summary

The Data Scientist Analyst - Revenue Management reports to the Manager, Revenue Management Systems Strategy & Optimization and is a member of the Revenue Management Systems Strategy & Optimization Team within IT Data. The team is dedicated to supporting the analytics and data science needs of the Revenue Management department and serves as the primary owner of the Revenue Management System.

The Data Science Analyst performs sophisticated analyses, including statistical analysis, in support of the data science and revenue management products developed by this team. They are responsible for Exploratory Data Analysis (EDA), including the development of insights for internal use as well as creating compelling visualizations and communicating findings effectively to technical and business audiences. They develop and maintain analytical support tools including dashboards and automated data-based workflows.

They will work with data scientists in a collaborative capacity, providing data-driven insights and business-based suggestions to guide the development of machine learning products. They will also work directly with analysts in the Revenue Management department to provide support related to both in-house and off-the-shelf data products, including the RMS. The Data Science Analyst will also support training and best practice development to empower the RM team's day-to-day pricing and yield management effectiveness.

Essential Responsibilities
  • Collaborate with the Revenue Management department to translate their needs or challenges into analytical, machine learning or statistical problems.
  • Support the development of data products through exploratory data analysis, feature engineering, and development of basic machine learning models.
  • Leverage A/B testing techniques to uncover the underlying impact of RM strategies and external factors
  • Develop new Business Intelligence tools and/or update existing BI tools to integrate model outputs/recommendations in revenue managers' workflows
  • Develop training and best practice processes for Revenue Management system users; study RMS intervention effectiveness and suggest workflow improvements as needed
  • Effectively communicate models and analytical outputs with the RM team, IT Data Science, and additional Commercial IT partners
  • Administer, maintain, and evaluate RM system business rules, settings, and data feeds
  • Own and continuously improve critical RM data processes to enable market management strategies
  • Effectively communicate experiments, models and analytics outputs with partners
  • Other duties as assigned

Minimum Experience and Qualifications
  • Bachelor's Degree in computer science or a quantitative discipline; OR demonstrated capability to perform job responsibilities with a High School Diploma/GED and at least four (4) years of previous relevant work experience
  • One (1) years of relevant industry experience
  • Proficiency in Python, R, or Structured Query Language (SQL)
  • Data curiosity and motivation to develop data-driven solutions
  • Ability to communicate their findings to both technical and non-technical audience
  • Proficiency in statistical analysis and hypothesis testing
  • Full proficiency in Excel
  • Proficiency in Tableau or similar business intelligence tools
  • Ability to work independently and in a team environment
  • Excellent verbal and written communication skills
  • Available for overnight travel (10%)
  • Must pass a pre-employment drug test
  • Must be legally eligible to work in the country in which the position is located
  • Authorization to work in the US is required, this position is not eligible for visa sponsorship

Preferred Experience and Qualifications
  • Advanced degree in computer science, statistics, business, or a quantitative discipline
  • One (1) year analytics experience in either an airline or Revenue Management setting (airline RM preferred)
  • One (1) year experience working in Data Science in an industry setting.
  • Experience within the airline industry
  • Experience with revenue management, dynamic availability, and/or continuous pricing systems
  • Experience designing and conducting A/B testing and leveraging natural experiments where applicable
  • Experience building machine learning models
  • Experience working with data automations or orchestration tools such as Databricks Workflows

Crewmember Expectations:
  • Regular attendance and punctuality
  • Potential need to work flexible hours and be available to respond on short notice
  • Able to maintain a professional appearance
  • When working or traveling on JetBlue flights, and if time permits, all capable crewmembers are asked to assist with light cleaning of the aircraft
  • Must be an appropriate organizational fit for the JetBlue culture, that is, exhibit the JetBlue values of Safety, Caring, Integrity, Passion and Fun
  • Promote JetBlue's #1 value of safety as a Safety Ambassador, supporting JetBlue's Safety Management System (SMS) components, Safety Policy and behavioral standards
  • Identify safety and/or security concerns, issues, incidents or hazards that should be reported and report them whenever possible and by any means necessary including JetBlue's confidential reporting systems (Aviation Safety Action Program (ASAP) or Safety Action Report (SAR))
  • Candidates must reside within 50 miles of any JetBlue BlueCity location and be able to attend in person collaboration sessions for a few days each month
  • The use of ChatGPT or any other automated tool during the interview process will disqualify a candidate from being considered for the position.

Equipment:
  • Computer and other office equipment

Work Environment:
  • Hybrid

Physical Effort:
  • Generally not required, or up to 10 pounds occasionally, 0 pounds frequently. (Sedentary)

Compensation:
  • The base pay range for this position is between $95,000.00 and $135,000.00 per year. Base pay is one component of JetBlue's total compensation package, which may also include access to healthcare benefits, a 401(k) plan and company match, crewmember stock purchase plan, short-term and long-term disability coverage, basic life insurance, free space available travel on JetBlue, and more.

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About JetBlue Airways

JetBlue is a customer service channel for Major United States Airline based in Queens, New York. It is a passenger airline that operates primarily on point-to-point routes with its fleet of 120 Airbus A320 aircraft and 49 EMBRAER 190 aircraft. As of December 31, 2011, it served 70 destinations in 22 states, Puerto Rico, Mexico and 12 countries in the Caribbean and Latin America. Most of JetBlue flights have as an origin or destination New York or one of its other focus cities: Boston, Fort Lauderdale, Los Angeles, Orlando or San Juan, Puerto Rico. As of December 31, 2011, the Company operated an average of 700 daily flights. During the year ended December 31, 2011, the Company acquired eight take-off and landing slots at each of New York’s LaGuardia Airport and Washington D.C.’s Ronald Reagan National Airport. The Company’s operations primarily consist of transporting passengers on its aircraft with domestic United States operations, including Puerto Rico, which accounted for 85% of its capacity in 2011.

JetBlue Airways Careers

There has never been a more exciting time to explore job opportunities at JetBlue Airways, a leading company in the aviation industry known for its innovation, strong culture, and commitment to diversity and leadership development. Work You’ll Do Join JetBlue Airways' dynamic team to help redefine the future of air travel with a focus on customer service excellence and operational efficiency. At JetBlue, you will be part of a culture that values diversity, leadership, and professional growth. Transform your career and the airline industry with JetBlue’s commitment to innovation and excellence. Lead from a unique position in the marketplace, where your skills in technology, customer service, and team collaboration are highly valued. Work with a dedicated team of professionals who are passionate about creating an outstanding travel experience. Collaborate with industry leaders and benefit from a culture that supports career advancement and professional development. Introducing the JetBlue Professional Growth and Development Initiative We are building a market-leading team to master the challenges of the modern aviation industry. At JetBlue, you will find a supportive environment where career growth and learning are encouraged through comprehensive training and leadership development programs. Do Innovative Work Join a team that is at the forefront of the aviation industry, where you can apply your skills in a variety of roles, from pilot and cabin crew positions to engineering and customer support. JetBlue offers a wide range of job opportunities that allow you to innovate and excel. Be Part of a Great Team Work on a wide range of projects and utilize the latest technology in aviation. Harness the unparalleled capabilities of a team that values integrity, teamwork, and mutual respect. Future-Proof Your Career Advance your career with JetBlue Airways, where your ambition can take you to new heights. Enjoy near-limitless opportunities to grow professionally, supported by unmatched training, development, and certification support. Explore JetBlue’s internship programs offer a unique insight into the workings of one of the most innovative airlines in the industry. These programs provide hands-on experience and are a stepping stone to full-time employment. The JetBlue Experience Our combined service capabilities, commitment to innovation, and a diverse and inclusive workplace help employees thrive and lead in their careers. At JetBlue, we are dedicated to nurturing a professional environment where every team member can succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Explore the various employment paths JetBlue Airways offers, from customer service to pilot positions. SEARCH JETBLUE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at JetBlue Airways.
Learn more about JetBlue Airways
Size
19,304 employees
Market Cap
$2 billion
Industry
Aerospace & Defense
Net Income
-$1.3 billion
Founded
1999
5 Year Trend
-1.7%
Revenue
$2.9 billion
NASDAQ
JBLU
* Ladders Estimates

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