Salary : $6,254.00 - $11,258.00 Monthly
Location : Baton Rouge, LA
Job Type: Classified
Job Number: OTS 070926 ERG
Department: Division of Administration-Office of Technology Services
Opening Date: 07/09/2026
Closing Date: 7/23/2026 11:59 PM Central

About this Job
The Division of Administration/Office of Technology Services has a vacancy. This job title has an assigned pay grade of TS-318. This position is located in the Administration Section. Req. 222721

This position is within the Office of Technology Services (OTS), Administration division and is responsible for providing strategic consulting and direction in the areas of strategic planning, business analysis, and quality assurance. Supervision is received from an IT Statewide Director 3 or higher-level authority.

Minimum Qualifications
Seven years of experience in information technology, project management, business analysis or administrative services; OR

Six years of full-time work experience in any field plus five years of experience in information technology, project management, business analysis or administrative services; OR

An associate's degree in information technology plus five years of experience in information technology, project management, business analysis or administrative services; OR

A bachelor's degree plus five years of experience in information technology, project management, business analysis or administrative services; OR

A bachelor's degree with twenty-four semester hours in an information technology, computer science, engineering, mathematics, or business analytics field plus four years of experience in information technology, project management, business analysis or administrative services; OR

A master's degree plus four years of experience in information technology, project management, business analysis or administrative services.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion, provided the appointment is made from a Certificate of Eligibles.

Job Specification
The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information
Job Duties:

Business process/program analysis -

• Analyze and evaluate business processes across multiple program areas to identify opportunities for improved efficiency and performance through technology.
• Provide expert consultation and guidance on using systems and programs to transform business data into meaningful performance metrics and impact assessments.
• Serve as a technical resource for business process mapping, process analysis, and technology-driven process improvement initiatives.
• Collaborate with stakeholders to assess current workflows, recommend enhancements, and support the implementation of best practices.
• Gather and analyze user feedback through ongoing process reviews, recommending continuous improvements to optimize business operations.
• Assists OTS in multiple program areas in the quality assurance analysis of existing IT support systems for business processes measurements and impact assessment evaluation. Recommends design improvements of such systems or processes for their more effective use.

Strategic direction and planning -

• Collaborate with executive leadership to develop strategic plans, operational plans, performance indicators, and long-range technology initiatives.
• Evaluate the impact of new legislation, regulations, policies, and rules on organizational operations and statewide systems.
• Recommend strategic solutions and reporting initiatives that support informed decision-making by executive leadership.
• Prepare and oversee the development of highly complex reports, analyses, and presentations for executive management and legislative bodies.
• Provide expert guidance on planning, reporting, and policy implementation to support organizational goals and statewide initiatives.

Administers the Louisiana State Census Data Center-

• Lead the Louisiana State Census Data Center by developing policies, managing statewide data resources, and coordinating the 30-member affiliate network.
• Provide expert research, analysis, technical assistance, and consultation on U.S. Census Bureau data, products, and geographic information to state agencies, local governments, businesses, and other stakeholders.
• Conduct statistical analyses and develop specialized demographic and economic reports to support policy development, program planning, disaster preparedness, grant applications, and public information requests.
• Advise stakeholders on the effective use of Census data for planning, economic development, tax distribution, business decisions, legal documentation, and media reporting.
• Promote Census Bureau programs and services by serving as the state's primary Census partner, supporting survey operations, providing stakeholder outreach, and collaborating with the Census Bureau on product development, testing, and feedback.
• Plans and conducts statewide seminars, workshops, and conferences on analysis and use of data in policy decision making.

Position-Specific Details:

Appointment Type: This vacancy will be filled by new hire or by promotion of a current permanent status classified employee.

No Civil Service test score is required in order to be considered for this vacancy.

To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.

*Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education).Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a bachelor's degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

For further information about this posting, please contact:Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email:
01

Do you have experience conducting data research and analysis, technical assistance, and consultation to stakeholders? If yes, provide an overview of your experience.
02

Do you have experience with data extraction, transformation, and loading (ETL) processes? If yes, briefly describe your experience.
03

Do you have experience creating or maintaining dashboards? If yes, briefly describe your experience.
04

Have you ever planned and conducted seminars or workshops on data analysis and use in decision-making? If yes, describe the experience.
05

Do you have experience with U.S. Census Bureau data products or programs? If yes, provide an overview of your experience.
Required Question