JP Morgan Chase & Co.

Data Platform Lead, Trust and Security

JP Morgan Chase & Co. • $120K — $150K *
Wilmington, DE 19805In-Person
Enterprise Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years in product, project, or technology applications delivery
  • Strong grasp of the product development life cycle and data analytics
  • Experience in driving organizational change across multiple functions
  • Bachelor's degree required
  • Expertise in modern data architectures and AWS ecosystems
  • Experience in real-time data platforms for fraud detection in fintech
  • Knowledge of data governance and regulatory requirements

Responsibilities

  • Oversee product roadmap, vision, and business growth targets
  • Lead full product life cycle from planning to execution
  • Coach product team on best practices in solution generation and methodologies
  • Own product performance with accountability for enhancements
  • Monitor market trends and competitive landscape for differentiation
  • Define product vision and multi-year roadmap for T&S Data Platform
  • Ensure platform stability while meeting service level agreements

Benefits

  • Opportunities for professional development and mentoring
  • Access to advanced technologies and innovation initiatives
  • Engagement with high-impact projects in financial services
  • Collaboration with a team recognized for their work in customer satisfaction
  • Involvement in large-scale modernization projects affecting customer interactions
Full Job Description
Job Description

As a Product Director in Trust & Security, you will own the full product strategy and execution for Chase's Trust & Security data infrastructure. This includes both the current-state platforms serving our customers today and the next-generation modernized platform being built on AWS. You report directly to the Head of Consumer & Community Banking Data, Decisioning & AI Platforms.

The Consumer & Community Banking Trust & Security organization is responsible for the data infrastructure, AI/ML capabilities, and decisioning platforms that power fraud detection and risk decisions across every Chase channel, product, and customer interaction.

Job responsibilities

  • Oversees the product roadmap, vision, development, execution, risk management, and business growth targets
  • Leads the entire product life cycle through planning, execution, and future development by continuously adapting, developing new products and methodologies, managing risks, and achieving business targets like cost, features, reusability, and reliability to support growth
  • Coaches and mentors the product team on best practices, such as solution generation, market research, storyboarding, mind-mapping, prototyping methods, product adoption strategies, and product delivery, enabling them to effectively deliver on objectives
  • Owns product performance and is accountable for investing in enhancements to achieve business objectives
  • Monitors market trends, conducts competitive analysis, and identifies opportunities for product differentiation
  • Own and evolve the product vision, strategy, and multi-year roadmap for the T&S Data Platform.
  • Act as the senior product voice on platform investments, translating architectural and regulatory needs into executive-ready business cases.
  • Be accountable for platform stability supporting fraud strategy, identity, and dispute teams across Chase, while meeting BAU SLAs for freshness, quality, and availability.
  • Lead delivery of the next-gen platform build, partnering with Engineering on milestones to replace siloed systems with a centralized, real-time, governed signal infrastructure.
  • Define and enforce shared data contracts across the Shared Signal Fabric (schema governance, freshness SLAs, and data quality standards).
  • Drive modernization and adoption, leading legacy-to-modern migration (parity, shadow-runs, decommission criteria) and partnering with Enablement & Migration to onboard consumers and retire legacy dependencies.


Required qualifications, capabilities, and skills

  • 8+ years of experience or equivalent expertise delivering products, projects, or technology applications
  • Extensive knowledge of the product development life cycle, technical design, and data analytics
  • Proven ability to influence the adoption of key product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
  • Experience driving change within organizations and managing stakeholders across multiple functions
  • Bachelor's degree
  • Proven ability to balance platform stability with greenfield modernization initiatives
  • Deep expertise in modern data architectures (real-time streaming, lakehouse, data mesh, feature stores) and AWS-based data ecosystems
  • Experience building low-latency, real-time data platforms for fraud detection or trust & safety in financial services / fintech
  • Strong knowledge of data governance, model risk management, and regulatory requirements (data quality, lineage, risk aggregation)
  • Track record of leading platform product models and optimizing cloud costs (FinOps, platform-as-a-product, team topology frameworks)
  • Executive-level stakeholder influence and leadership experience managing senior product managers and cross-functional teams


Preferred qualifications, capabilities, and skills

  • Recognized thought leader within a related field
  • Advanced degree in a technical field


About the Team

Our Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.

We offer a broad array of credit cards to meet the needs of individuals and small businesses, including Chase-branded and co-branded cards in partnership with well-known companies and organizations. Merchant Services is a leading provider of payment, fraud and data security for companies, capable of authorizing transactions across global currencies.

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Finance & Insurance
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ
CCF
* Ladders Estimates

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