SAIC

Data Operations Manager DRRS SME

SAIC • $110K — $130K *
Alexandria, VA 22304In-Person
Information Technology
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 8+ years in data operations, systems analysis, or data engineering support.
  • Deep knowledge of the Defense Readiness Reporting System (DRRS) framework and readiness metrics.
  • Expertise in end-to-end data flows, ETL/ELT methodologies, and enterprise systems.
  • Hands-on experience with Microsoft Azure cloud environments and services.
  • Familiarity with data quality rules and governance in data-driven environments.
  • Strong diagnostic skills and ability to communicate technical issues effectively.

Responsibilities

  • Monitor Azure Data Factory pipeline performance and data ingestion status.
  • Support configuration and optimization of source system connectors for data integration.
  • Evaluate and transition direct-to-Service data feeds to hosted environments.
  • Manage data freshness by overseeing refresh frequencies and resolving overdue data issues.
  • Review source and domain-specific data quality scores daily for trends or anomalies.
  • Maintain DRRS metadata catalog and ensure compliance with data modifications.
  • Assist in drafting data exchange agreements to align operational needs with technical requirements.

Benefits

  • Comprehensive health, dental, and vision insurance coverage.
  • Generous paid time off and holiday schedule.
  • Professional development opportunities and training programs.
  • Flexible work arrangements and remote work options.
  • Retirement plans with company matching contributions.
Full Job Description
Job Description

SAIC is seeking a Data Operations Manager/DRRS SME to join our team in Alexandria, Virginia.

Responsibilities

Real-Time Pipeline Monitoring and Operations
  • Monitor Azure Data Factory (ADF) pipeline execution status in real time to ensure uninterrupted data ingestion, normalization, and delivery.
  • Monitor Azure Event Hubs streaming pipeline health to guarantee the performance, throughput, and reliability of real-time data sources.
  • Document all pipeline failures, conducting initial triage, identifying root causes, and executing corrective actions within established service level objectives (SLOs).

Source Integration and Connector Support
  • Support the maintenance, configuration, and optimization of source system connectors to sustain seamless data integration.
  • Evaluate and migrate direct-to-Service data feeds to Advana/WDP hosted sources to reduce daily ADS operational overhead, while actively managing intermediary broker risks and establishing fallback mechanisms to guarantee data continuity.
  • Analyze data flows and interface specifications of emerging source systems to facilitate rapid and secure onboarding of new data streams.

Data Freshness and Alert Management
  • Monitor the dedicated Data Freshness Dashboard to ensure all integrated sources adhere to expected refresh frequencies.
  • Initiate rapid troubleshooting and investigative procedures when source data is overdue by more than twice its expected refresh interval.
  • Document freshness bottlenecks and coordinate closely with the Data Operations Manager when issues require escalation to the DIO for external stakeholder intervention.

Data Quality Framework Operations
  • Conduct daily reviews of source and domain-specific data quality scores, proactively identifying trends, anomalies, or quality degradation.
  • Manage the quarantined records queue, conducting daily reviews of flagged records and preparing rapid notifications for the DIO to expedite disposition.
  • Compile and organize data quality metrics to support the production of the monthly Data Quality Trend Report for DRRS and DIO leadership.

Data Governance and Information Exchange
  • Maintain and update the DRRS metadata catalog of any system-wide data or schema modifications to ensure transparency and compliance.
  • Support monthly data lineage validations for all production data flows to verify and document the precise origin, movement, and transformation of data.
  • Support the drafting, negotiation, and management of data exchange agreements, translating operational mission needs into defined rules and technical requirements for data exchange.


Qualifications

Required Education:

Bachelors and fourteen (14) years or more experience; Masters and twelve (12) years or more experience; PhD or JD and nine (9) years or more experience.

Qualifications:
  • Experience: 8+ years of experience in data operations, systems analysis, data engineering support, or a closely related technical role.
  • DRRS Domain Expertise: Strong, demonstrated understanding of the Defense Readiness Reporting System (DRRS) framework, including readiness metrics (Personnel, Equipment, and Unit Readiness), reporting entities, and readiness data standards.
  • Data Flow & Architecture Expertise: Strong, demonstrated understanding of end-to-end data flows, ETL/ELT methodologies, and enterprise systems facilitating high-volume data integration.
  • Cloud Infrastructure Proficiency: Hands-on experience working with enterprise cloud environments, specifically within the Microsoft Azure ecosystem:
  • Data Quality & Governance: Familiarity with implementing data quality rules, managing metadata catalogs, and tracking data lineage in a governed enterprise data environment.
  • Analytical & Collaborative Problem Solving: Excellent diagnostic and root cause analysis skills for complex technical issues, paired with strong communication abilities to document incidents and interface professionally with external data providers, developers, and program leadership.

Additional Qualifications
  • DoD Readiness Systems (Highly Desired): Experience with the Defense Readiness Reporting System (DRRS), Defense Readiness Reporting System - Army (DRRS-A), the Navy Readiness Reporting Enterprise (NRRE), or family of systems. Knowledge of aviation platform data is a plus.
  • Relevant cloud or data certifications are a plus (e.g., Azure Data Fundamentals, Azure Data Engineer Associate, or CompTIA Security+).


Security Clearance:
  • Active Secret security clearance required

About SAIC

Science Applications International Corporation (SAIC) is a technology integrator in the technical, engineering, intelligence, and enterprise information technology markets. SAIC has approximately 26,000 employees and operates in more than 70 countries. The company was founded in 1969 and is headquartered in Reston, Virginia. SAIC provides services to the U.S. government, including the Department of Defense, the intelligence community, and civilian agencies. The company also serves commercial customers in the healthcare, energy, and financial services sectors.
Learn more about SAIC
Size
26,000 employees
Market Cap
$6 billion
Industry
Information Technology
Net Income
$206 million
Founded
1969
5 Year Trend
+10.7%
Revenue
$6.8 billion
NASDAQ
SAIC
* Ladders Estimates

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