Microsoft

Data Center Operations Specialist

Microsoft • $84K — $168K *
Chicago, IL 60629In-Person
Information Technology
Less than 5 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent with 1+ year industry experience OR 2+ years of industry experience with relevant coursework.
  • 2+ years experience in a 24x7x365 production environment.
  • Technical college degree or certification in Computer Science, Math, Telecommunications, or related field.
  • Knowledge of physical Enterprise-class IT infrastructures.
  • Strong problem-solving skills with analytical capabilities.
  • Ability to prioritize and manage multiple tasks independently.
  • Excellent written and verbal communication and interpersonal skills.

Responsibilities

  • Collaborate with partner teams for seamless site operation.
  • Develop and maintain relationships with facility landlords and service providers.
  • Execute accountability for all physical infrastructure resources.
  • Ensure quality control for data center-wide IT maintenance.
  • Act as primary contact for major incidents at data center(s).
  • Oversee SLA adherence in deployment and asset management.
  • Contribute to regional and global improvement programs.

Benefits

  • Health, dental, and vision insurance options.
  • Retirement plans with company matching.
  • Generous paid time off and vacation policy.
  • Employee discounts and wellness programs.
Full Job Description
Responsibilities

Responsibilities:

  • Work across your partner teams, who support deployment, break fix, inventory and asset management, security, design and build, and compliance to ensure seamless site operation
  • Develop and maintain relationships with leased facility landlord(s), IT service providers, and partner support teams
  • Assume accountability for executing all physical infrastructure resources required to provide capacity
  • Provide quality control for your datacenter-wide IT maintenance support activities across multiple service lines
  • Be the primary point of contact for response to major incidents at your datacenter(s) and participating in proactive and timely resolution of such major incidents impacting MS Cloud services
  • Oversee successful SLA adherence in deployment, break fix and inventory and asset management for your datacenters to ensure all local systems meet requirements supplied by Microsoft internal security and compliance teams
  • Contributing to regional and global improvement programs as required

Other
  • Embody our culture and values.


Qualifications

Required Qualifications:
  • High School Diploma or equivalent AND 1+ year(s) industry experience
    • OR 2+ years industry experience and college course work.

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
  • Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Preferred Qualifications:
  • 2+ Years' experience in a 24x7x365 production environment or related experience; executing break-fix of netwoprk equipement at the rack level.
  • Technical College degree or certification in Computer Science, Math, Telecommunications, or equivalent work experience.
  • Knowledge of physical Enterprise-class IT infrastructures.
  • Strong problem-solving skills, analytical capabilities, data analysis and attention to detail.
  • Ability to effectively prioritize and execute multiple tasks and projects autonomously.
  • Excellent customer service, interpersonal awareness, and communication skills (written and verbal).


Data Center Operations Management IC3 - The typical base pay range for this role across the U.S. is USD $84,400 - $168,800 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $118,800 - $186,600 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

Stay Connected

Keep up to date with the latest at Microsoft Careers by subscribing to our job alert emails. Get tailored content that aligns with your career preferences and discover the exciting and rewarding opportunities that await at Microsoft.

SEARCH MICROSOFT JOBS

At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

Similar Jobs

Ad banner background

Get Ready For Your
Next Interview

More Jobs at Microsoft

More Information Technology Jobs

Find similar Data Center Operations Specialist jobs:

NationwideChicago, IL