Comcast

Data Center Operations and Design Engineer

Comcast$95K — $115K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-5+ years of experience in data center operations and hardware support.
  • Strong background in installing and maintaining switches, routers, and servers.
  • Knowledge of high-speed data, voice, IP, and network infrastructure.
  • Hands-on experience with power systems including PDUs, ATSs, and UPSs.
  • Familiar with data center power and HVAC environments.

Responsibilities

  • Manage the deployment and decommissioning of equipment in the data center.
  • Troubleshoot operational issues and oversee outage response activities.
  • Coordinate maintenance work and manage resource planning for technical projects.
  • Maintain structured cabling infrastructure and support daily operational needs.
  • Develop and execute technical procedures and MOPs for safety and efficiency.
  • Participate in on-call rotation and respond to urgent operational issues promptly.
  • Document incidents and actions for continuous improvement and effective handoffs.

Benefits

  • Comprehensive medical and dental coverage.
  • 401(k) savings plan with employer matching.
  • Generous paid time off policy.
  • Life Milestones support including adoption assistance and childcare resources.
  • Free digital TV and internet for full-time employees in serviceable areas.
  • Discounted tickets for Universal Resorts, including theme park admissions.
Full Job Description
Job Summary
We're seeking an experienced Data Center Operations and Design Engineer to provide technical leadership across deployment activities and day-to-day operations within a critical facility environment. This role serves as a member of the Data Center Engineering team, responsible for complex hardware installations, decommissioning, migrations, structured cabling, maintenance execution, troubleshooting, operational incident response, and on-call support. The ideal candidate brings advanced hands-on technical expertise, leads cross-functional projects and vendor engagements, applies sound engineering judgment in infrastructure planning and equipment placement, develops and maintains technical procedures and MOPs, mentors team members, and drives operational excellence while ensuring data center operations are executed safely, efficiently, and in compliance with company standards. They play a key role in maintaining reliable, scalable, and highly available infrastructure while continuously identifying opportunities to improve processes, service reliability, and operational performance.

Job Description

*This position is unable to provide work authorization sponsorship or immigration support now or in the future.*

This engineer works onsite in our Hillsboro, OR Data Center. Two possible shifts are Monday-Thursday, 8am-7pm OR Monday-Friday 8am-5pm with a rotating on-call weekend schedule.

What You'll Do:
  • Manage rack, stack, power, cabling, deployment, decommissioning, and migration of equipment within the critical facility.
  • Troubleshoot operational issues, support outage response activities, and engage appropriate resources to drive issues to closure.
  • Coordinate change activities, maintenance work, technical project execution, resource planning, and implementation schedules.
  • Maintain and troubleshoot structured cabling infrastructure and support day-to-day capacity and operational requirements.
  • Develop, maintain, and execute MOPs, technical procedures, and validation steps to ensure work is completed safely and with minimal impact.
  • Participate in the on-call rotation, respond to after-hours incidents and urgent operational issues, and coordinate escalation or recovery actions as needed.
  • Document incident details, actions taken, and follow-up requirements to support effective handoff, root cause review, and continuous improvement.
  • Interface with vendors and internal stakeholders to install, maintain, troubleshoot, and support data center infrastructure and related services.


Skills & Experience We're Looking For:
  • 2-5+ years of experience installing and supporting switches, routers, servers, and rack-mounted equipment in a data center or critical facility
  • Experience supporting high-speed data, voice, IP, and network infrastructure
  • Working knowledge of power systems, including PDUs, ATSs, and UPSs
  • Understanding of data center power and HVAC environments
  • Ability to plan installations, manage inventory, and maintain accurate documentation


Additional Preferred Skills/Qualifications:
  • Exposure to AI tools, automation, or data-driven technologies
  • Experience creating and maintaining technical documentation and procedures
  • Familiarity with DCIM tools, ticketing systems, and data center support platforms
  • Experience coordinating vendors, materials, and project work
  • Strong problem-solving, organizational, and analytical skills
  • Effective communication and teamwork across technical and business teams
  • Ability to work independently, adapt in fast-paced environments, and execute with high quality
  • Proficiency with Microsoft Office and standard computer applications
  • Demonstrates accountability, sound judgment, and professionalism
  • Effective communication and teamwork across technical and business teams
  • Ability to work independently, adapt in fast-paced environments, and execute with high quality
  • Proficiency with Microsoft Office and standard computer applications
  • Demonstrates accountability, sound judgment, and professionalism


About Our Perks & Benefits:

We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated.

Here's a look at just some of the perks and benefits we make available to our US-based employees:
  • Medical & Dental
  • 401(k) Savings Plan
  • Generous paid time off
  • Life Milestones - from adoption assistance, childcare resources, pet insurance, and more, Comcast supports you at all life stages.
  • Courtesy Services - We offer all of our full-time employees in serviceable areas free digital TV and internet.
  • Discount tickets for Universal Resorts, including theme park tickets and onsite hotel rooms.


Learn more at jobs.comcast.com/benefits

Disclaimer:
  • This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.


Job Profile: Engineer 3, Excellence in Operations

Skills
Data Center Engineering, Network Infrastructures, Routers

Please visit the benefits summary on our careers site for more details.

Education
Bachelor's Degree

While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience
5-7 Years

About Comcast

FreeWheel manages the economics of content for the enterprise class of entertainment, offering technical infrastructure for revenue rights management and business operations, wrapped in advisory services. They offer advertising sales rights, display, video, mobile ad management, contract management, professional content, ad serving, reporting, analytics, technology, services, advisory services, business operations, programmatic advertising, advertising marketplace, and linear, and online advertising.

Comcast Careers

Joining Comcast means becoming part of a dynamic team committed to shaping the future of media and technology. As a leading company in entertainment, communications, and technology, Comcast offers unparalleled job opportunities designed to foster professional growth and innovation. Work You’ll Do At Comcast, you’ll be part of a culture that cherishes diversity, leadership, and innovation. Our team is at the forefront of the industry, leading changes that redefine how people connect and experience content across the globe. Transform your career with a company that is committed to your professional development. Comcast offers a variety of positions across multiple fields, where your skills will be honed for leadership roles and your career aspirations supported by comprehensive training programs. Join Our Leading Team Be part of a team that values creativity and diversity. Comcast’s commitment to inclusive culture and diversity training ensures that every team member’s voice is heard and valued. This approach not only enhances our work environment but also drives our leadership in the competitive tech industry. Innovate with Us Engage in work that matters with a team of over 100,000 employees worldwide. At Comcast, innovation isn’t just another buzzword—it's at the core of everything we do. From developing groundbreaking technology to reimagining how our customers experience entertainment and communication, your work will influence millions. Internship and Employment Opportunities Start your career with a Comcast internship, where you’ll gain invaluable industry experience, network with professionals, and develop skills that will benefit you throughout your career. For those seeking full-time positions, Comcast’s hiring process is designed to find not just the right skills but the right fit for our culture of growth and innovation. Benefits and Growth Comcast is dedicated to the well-being and advancement of our team members. Enjoy a wealth of benefits that support both your professional and personal life, including health, wellness, and retirement plans. Our employees are encouraged to pursue continuous growth through professional development opportunities and leadership training. Stay Connected Join the Comcast Team Explore job opportunities that match your skills and interests. We are always looking for passionate, curious, and solution-driven team players. Search Comcast jobs today and find out where your career could take you. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Read Careers Blog Job Alert Emails Customize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Comcast. By joining Comcast, you’re not just finding a job—you’re joining a community of innovators who are passionate about creating extraordinary experiences for our customers and for each other.
Learn more about Comcast
Size
31,000 employees
Market Cap
$149.9 billion
Industry
Net Income
$10.5 billion
Founded
1963
5 Year Trend
+7.6%
Revenue
$103.5 billion
NASDAQ

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