POSITION: Data Center Lead Technician - Union Position
About the Role:
This role primarily involves the installation and decommissioning of network and cabling infrastructure within a Data Center environment. A key aspect is the continuous pursuit of sustainable, repeatable, and improved solutions and processes. The individual is expected to provide leadership to crews and provide structured feedback on project progress to various stakeholders, ensuring high-quality workmanship, maintaining Data Center cleanliness, and adhering to all production, safety, and quality standards, codes, and industry best practices. The role also requires collaboration with stakeholders to resolve project obstacles and the ability to read and comprehend blueprints and building documentation. A broad understanding of Data Center infrastructure technologies is essential.
What You will Do:
• Installation/decommissioning of network and cabling infrastructure in a Data Center environment.
• Deliver sustainable and repeatable solutions and processes, always with an eye on improvement.
• Provide structured feedback on project progress to Stakeholders.
• Exhibit quality workmanship on all work and maintain Data Center cleanliness.
• Follow all production, safety and quality standards, codes, and industry best practices.
• Collaborate with various Stakeholders to remove project obstacles.
• Reading and comprehending blueprints and building documentation/redline work.
• Broad understanding of Data Center infrastructure technologies.
What You will Need:
• Knowledge and use of basic telecom hand tools.
• Must be capable of leading a crew of 1-5 technicians.
• Must understand customer service, perform job walks and communicate with customer for job requirements.
• Accept responsibility of outcome of work performed by him/her and/or by employee that directly reports.
• Clear understanding of job safety requirements.
• Be able to read and understand job floor plan.
• Should be familiar on wiring schemes and wiring testing.
• Should be able to pull all types of low voltage cables.
• Should understand and be capable in performing field terminations and labeling.
• Capable of maintaining orderly paperwork, capable of running midsize to large projects and service jobs.
• Possess skill to layout MDF and IDF closets, be able to dress all types of cable and perform all types of terminations and should include basic understanding of fiber equipment, all types of cable and fiber terminations.
• Basic understanding of both copper and fiber cable testing and troubleshooting.
• Capable of working in Data Centers.
• Shall be able to work on analog, DSL, and be able to extend T1 lines.
• Be able to patch network equipment.
• Track and submit timesheets for crew reporting
• Perform job walks
• Maintaining paperwork and running service jobs
• Copper/Fiber (term, test, splice, troubleshoot)
• Responsibly of outcome for work
• Track and submit timesheets for crew
• Effectively communicate with Foreman, Leads, Tech)
• Understanding metrics/SLA's and able to track
• Knowledge and understanding of network Handover
• Track lessons learned as they occur
• Coordinates with QAQC on quality status walks
• Knowledge and understanding of Project Close Out
• Identify the tech's strengths and weaknesses
Relocation assistance and sign-on bonuses may be available on select positions only, for qualified candidates based on role requirements and experience.
Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.
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The pay range for this position is subject to an applicable Collective Bargaining Agreement. The negotiated rate for the Data Center Lead Technician position is $39.74 - $44.71 per hour. Please refer to the Collective Bargaining Agreement regarding pay scale. This role will provide the following benefits: 401(K), Dental insurance, Health insurance, Life insurance, and Vision insurance.
