Microsoft

Data Center IT Operations Manager

Microsoft • $127K — $229K *
West Des Moines, IA 50265In-Person
Information Technology
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • High School diploma or equivalent with 6+ years in mission-critical service management.
  • 1+ year of experience in people management.

Responsibilities

  • Promote a culture of safety, security, and compliance.
  • Lead and develop a team of high-performing contributors.
  • Oversee datacenter site services, logistics, and deployment activities.
  • Collaborate with internal teams to meet service level agreements.
  • Analyze operations to stabilize production and initiate corrective actions.
  • Establish quality initiatives for datacenter teams and oversee their execution.
  • Embody and promote the One Microsoft culture and values.

Benefits

  • Access to diverse learning and development opportunities.
  • Participation in a culture that values safety and compliance.
  • Opportunity to work in an environment focused on operational excellence.
Full Job Description
Overview

As a Microsoft Datacenter IT Operations Manager (ITOM), you lead and manage a team of individual contributors as well as overseeing data center site services and logistics. This role will give you an opportunity to lead highly effective team.

Responsibilities
  • Empowering a culture of safety, security, and compliance in all aspects of datacenter activities
  • Leading and managing a team of high-performing individual contributors and their ongoing talent development
  • Managing and overseeing datacenter site services, logistics, and deployment
  • Collaborating and coordinating with multiple internal business groups to ensure the successful delivery of service levels.
  • Analyzing production operations and initiate corrective actions to ensure operational stability.
  • Initiate and establish quality standards for the Datacenter teams and manage those initiatives through to completion.
  • Learn, live, and coach the One Microsoft culture and values.? Lead through change by bringing clarity, generating energy, and delivering success.


Qualifications

Required Qualifications:

  • High School Qualification or equivalent AND 6+ years experience of mission-critical service management (e.g., providing IT services, manufacturing, warehouse, retail, military, or managing physical operations in an IT and/or critical environment infrastructure)
    • OR equivalent experience
  • 1+ year(s) people management experience.


Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:
  • Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.


Preferred Qualifications:
  • Demonstrated experience leading technical and operational oversight of complex datacenter network programs, including fiber infrastructure delivery and sustainment
  • Experience with OSP/ISP fiber architecture, including driving integrity, performance, and availability of fiber systems supporting mission-critical environments
  • Proven track record of owning metro- or campus-level capacity planning, including demand forecasting, constraint analysis, and long-term infrastructure strategy
  • Proven ability to lead datacenter decommissioning and infrastructure optimization efforts, including network asset lifecycle management , risk mitigation, and execution in live production environments
  • Experience driving cross-organizational alignment and execution across networking, deployment, operations, and external partners
  • Experience delivering datacenter operational excellence, including accountability for safety, security, compliance, and KPI-driven service delivery
  • Proven ability to operate in ambiguous, high-scale environments, creating clarity, establishing structure, and driving execution through complexity


Data Center Operations Management M5 - The typical base pay range for this role across the U.S. is USD $127,600.00 - $229,200.00 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $168,900.00 - $253,300.00 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

About Microsoft

Microsoft is an American multinational corporation that develops, manufactures, licenses, supports, and sells a range of software products and services. Microsoft’s devices and consumer (D&C) licensing segment licenses the Windows operating system and related software, Microsoft Office for consumers, and the Windows Phone operating system. The company’s computing and gaming hardware segment provides Xbox gaming and entertainment consoles and accessories, second-party and third-party video games, and Xbox Live subscriptions; surface devices and accessories; and Microsoft PC accessories. Its phone hardware segment offers Lumia smartphones and other non-Lumia phones. Its D&C segment provides Windows Store, Xbox Live transactions, and Windows phone store; search advertising; display advertising; Office 365 Home and Office 365 Personal; first-party video games; and other consumer products and services as well as operating retail stores. Microsoft’s commercial licensing segments license server products, including Windows Server, Microsoft SQL Server, Visual Studio, System Center, and related Client Access Licenses (CALs); Windows Embedded; Windows operating system; Microsoft Office for business, including Office, Exchange, SharePoint, Lync, and related CALs; Microsoft Dynamics business solutions; and Skype. Its commercial segment offers enterprise services, including premier support services and Microsoft consulting services; commercial cloud comprising Office 365 Commercial, other Microsoft Office online offerings, Dynamics CRM Online, and Microsoft Azure; and other commercial products and online services. The company markets and distributes its products through original equipment manufacturers, distributors, and resellers, as well as online.

Microsoft Careers

Join Microsoft today and be part of a company that values innovation, leadership, and diversity in its workforce. As a global leader in technology and digital transformation, Microsoft offers unparalleled job opportunities that propel your career to new heights.

Explore Career Opportunities at Microsoft

Whether you're a seasoned professional looking for your next challenge or a recent graduate eager to start your career, Microsoft has a position that suits your skills and ambitions. We are committed to fostering a culture of growth and learning, where every team member is supported in expanding their horizons.

Internship Programs

Kickstart your career with a Microsoft internship. Our internships provide invaluable workplace experience and networking opportunities in a supportive and dynamic environment. You'll work on real projects, learn from industry leaders, and gain the skills necessary for a successful career in technology.

Employment Benefits

Choosing a career at Microsoft means more than just a job. Our employees enjoy a range of benefits designed to empower them both professionally and personally. These include comprehensive health benefits, flexible working conditions, and opportunities for career advancement through professional development and diversity training.

Inclusive Culture and Diversity

At Microsoft, we believe that innovation comes from diversity of thought and inclusion. We are committed to a workplace where everyone feels valued and inspired. Our leadership is dedicated to fostering an environment where diverse perspectives lead to breakthrough innovations and a competitive edge.

Grow with Us

Career growth at Microsoft is about more than climbing the corporate ladder; it's about continuous learning, expanding your skills, and improving your capabilities. With access to various leadership and training programs, you can evolve as a professional and make a significant impact within the company and on the global stage.

Hiring Process

Our hiring process is designed to identify true potential. Starting with a review of your resume, followed by interviews that assess your problem-solving abilities and cultural fit, we ensure that all candidates have a fair chance to demonstrate their strengths and potential to contribute to our team.

Networking and Professional Development

Microsoft is a place where you can build a professional network that spans the globe. Our employees benefit from connections with top-tier professionals and industry leaders, which opens doors to innovative projects and collaborative opportunities that are second to none.

Join Our Team

If you're ready to take on exciting challenges and make a difference in the world of technology, explore the job opportunities at Microsoft. Search for open positions that match your skills and interests, and prepare to embark on a rewarding career path filled with innovation and opportunities for personal and professional growth.

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At Microsoft, your future is limitless. Join us in our mission to empower every person and every organization on the planet to achieve more. Your journey with Microsoft starts here.
Learn more about Microsoft
Size
181,000 employees
Market Cap
$1,762.4 billion
Industry
Enterprise Technology
Net Income
$51.3 billion
Founded
1975
5 Year Trend
+15.5%
Revenue
$153.2 billion
NASDAQ
MSFT
* Ladders Estimates

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