Data Center Technician / Project Coordinator

Location: Shelton, CT (Onsite)
Salary: $115,000 - $145,000 + Relocation Assistance Available

MUST be a US Citizen
Employment Type: Full-Time
About the Role

PGTEK is seeking a customer-focused Data Center Technician / Project Coordinator to support a high-performance computing (HPC) environment for a major enterprise customer. This is a unique opportunity for someone who enjoys balancing hands-on infrastructure work with customer interaction and project coordination.

In this role, you'll be responsible for supporting critical data center operations while serving as a primary point of contact for customers, coordinating project activities, and ensuring successful execution of infrastructure initiatives.
Responsibilities

• Provide hands-on support for enterprise server, storage, networking, and data center infrastructure.
• Coordinate and lead recurring project status meetings with customers and internal stakeholders.
• Serve as the primary customer contact, providing regular updates and ensuring exceptional customer satisfaction.
• Support and maintain an HPE SGI 8600 High Performance Computing (HPC) environment, including associated storage and networking infrastructure.
• Collaborate with engineering, operations, and customer teams to troubleshoot issues and coordinate maintenance activities.
• Document project status, action items, infrastructure changes, and operational procedures.
• Perform hardware installations, upgrades, troubleshooting, repairs, and preventative maintenance.
• Assist with planning and coordinating infrastructure projects from initiation through completion.
• Ensure work is completed according to data center best practices and customer requirements.

Requirements

• Must be a US citizen
• Previous experience as a Data Center Technician, Infrastructure Technician, or similar technical support role.
• Strong project coordination or project management skills.
• Excellent verbal and written communication skills with the ability to work directly with customers.
• Experience supporting enterprise server, storage, and networking hardware.
• Strong organizational skills with the ability to manage multiple priorities.
• Ability to work independently while collaborating effectively with cross-functional teams.

Preferred Qualifications

• Experience supporting High Performance Computing (HPC) environments.
• Familiarity with HPE enterprise server platforms, particularly HPE SGI systems.
• Experience with rack-and-stack deployments, structured cabling, hardware diagnostics, and data center operations.
• Working knowledge of enterprise storage and networking technologies.
• Experience supporting mission-critical infrastructure in an enterprise or data center environment.

Why Join PGTEK?

• Competitive salary of $115,000-$145,000
• Relocation assistance available
• Opportunity to support cutting-edge HPC infrastructure
• Collaborative team environment
• Long-term project with annual renewal potential
• Exposure to enterprise-class technologies and customer-facing project work

Benefits

Our comprehensive benefits package for full-time salaried employees is effective immediately upon the start date. Benefits include comprehensive PPO medical coverage with access to a Health Savings Account (HSA) option, a vision plan, and dental insurance with the base dental plan option paid for by PGTEK. Life Insurance, Short and Long-Term disability, and Critical Illness insurance have premiums covered. Additionally, PGTEK offers a matching 401(k) plan and a discount on pet insurance through ASPCA Pet Insurance. An Employee Assistance Program is available at no cost to all employees. PGTEK offers a generous amount of PTO and Holidays, and an Education Assistance Program is available after 12 months of employment.