3Cloud

Data Architect - Managed Services

3Cloud$11K — $165K *
US-AnywhereRemote in United States
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Computer Science, Mathematics, or related field, or equivalent experience.
  • 3+ years of experience with Microsoft data and BI tools (e.g., ADF, SQL DW, Power BI).
  • Strong verbal and written communication skills.
  • Experience working in a support role with knowledge of standard support processes (ITIL).
  • Client relationship management experience.

Responsibilities

  • Lead support of Azure Data platform and Power BI Environment, handling escalations and incident resolutions.
  • Develop and advise on solutions using Microsoft Azure tools such as Synapse and Databricks.
  • Mentor junior team members and provide constructive feedback on their work.
  • Design and implement data pipelines, models, and AI-driven solutions for various industries.
  • Collaborate with clients to troubleshoot issues and communicate solutions in business terms.

Benefits

  • Flexible remote work options with a virtual-first approach.
  • 401(K) match up to 50% of 6% contributions of eligible pay.
  • Generous PTO including 15 days plus paid holidays and floating personal days.
  • Two medical plan options with dental and vision coverage.
  • 100% employer-paid life and disability insurance.
Full Job Description
This Data Architect position is a member of 3Cloud's Managed Services team. He or she is responsible for ongoing development, support, escalations, and proactive maintenance for our client's Azure Data Platform solution through the Managed Services teams processes, procedures, and tools. As a Data Architect, you will be a critical part of our core team that is essential to the success of our Managed Services division.

Roles and Responsibilities
  • Lead support of client's Azure Data platform and Power BI Environment, including response to any escalations while helping to analyze and resolve incidents for customers environment.
  • Consult, develop, and advise on solutions in Microsoft Azure with tools such as Synapse, Data Factory, Databricks, Azure ML, Data Lake, Data Warehouse, and Power BI.
  • Consult, develop, and advise on Power BI, including governance, strategy, report development, performance.
  • Consistently learn, apply, and refine skills around data engineering and data analytics.
  • Proactively mentors junior team members and actively gives feedback on their work and performance.
  • Design and deploy data pipelines, models, and AI-driven solutions for clients in various industries.
  • Understand and work with customers on licensing involving Microsoft data solutions and understand the limits/advantages of each licensing platform.
  • Takes responsibility for the quality of deliverables and solutions.
  • Supports and participates in the estimating of work to be done by self and others.
  • Communicate ticket status information to all associated parties and escalate cases as appropriate.
  • Interact with clients to identify issues, troubleshoot expediently, and follow up on issues via e-mail, ticketing system, and phone calls. Communicate technical issues and solutions with clients in business terms.
  • Intentionally builds relationships with client teams.
  • Prioritizes work appropriately, asks questions when priorities are unclear, and completes work accordingly.
  • Quickly recognizes when escalation is needed and promptly acts.
  • Create and maintain updated documentation for each client's environment.
  • Promote best practices for clients and internally to enhance and improve organizational processes.
  • Periodically contributes to one or more 3Cloud internal communities.


Architecture & Solution Design
  • Ability to design large-scale Databricks Lakehouse architectures for healthcare environments.
  • Deep understanding of Delta Lake patterns, medallion architecture, optimization and governance.
  • Skilled at designing ingestion frameworks, transformation models, semantic layers, and orchestration patterns.
  • Experience evaluating and improving existing data platforms, codebases, and pipelines.

Technical Leadership
  • Ability to guide a team of engineers on best practices, code reviews, standards, and design patterns.
  • Lead technical discovery sessions with clients.
  • Create architectural documentation, mapping ~80-100 source systems into the data platform.

Enterprise Data Skills
  • Advanced SQL/Spark SQL performance expertise.
  • Experience handling large codebases (100k+ LOC) and high-volume ingestion workloads.
  • Experience with orchestration (ADF, Fabric, Databricks workflows, or similar).

Healthcare Data Expertise
  • Strong familiarity with multi-source healthcare environments: Epic Clarity, Caboodle, Health Catalyst, claims, EHR, scheduling, etc.
  • Understanding of data quality issues common in clinical and operational systems.
  • Experience architecting solutions that meet HIPAA-compliant requirements.

Power Platform & Accelerator Awareness
  • Ability to understand the Health Catalyst Power Platform accelerator at an architectural level.
  • Define extension patterns and integration approaches between Databricks and Power Platform.

Soft Skills
  • Strong client-facing communication and consulting presence.
  • Ability to work across delivery and managed services teams.
  • Able to set standards, train others, and support a train-the-trainer model.

Qualifications
  • Bachelor's degree in Computer Science, Mathematics, or related field, or equivalent certification and experience.
  • Experience working in a support role and understanding standard support processes (i.e., ITIL)
  • 3+ years working with data and business intelligence solutions on the Microsoft tool stack for Business Intelligence (ADF, SQL DW, Synapse, Databricks, Power BI, etc.), or other vendor Business Intelligence tools (Business Objects, MicroStrategy, Qlik, SAP)
  • Strong verbal and written communication skills
  • A passion for problem solving and learning new technologies.
  • Client relationship skills and experience managing vendors.
  • Ability to work in a fast paced, rapidly changing environment.
  • Strong desire for personal development and learning, including commitment to continuously upgrading your technical skills as the data landscape change.
  • Work remote, but not alone - with a team filled top to bottom with data analytics professionals.

This Job Posting will expire on August 10th, 2026.

3Cloud Total Rewards Highlights Include:
  • Flexible work location with a virtual first approach to work!
  • 401(K) with match up to 50% of your 6% contributions of eligible pay
  • Generous PTO providing a minimum of 15 days in addition to 9 paid company holidays and 2 floating personal days
  • Two medical plan options to allow you the choice to elect what works best for you!
  • Option for vision and dental coverage
  • 100% employer paid coverage for life and disability insurance
  • Paid leave for birth parents and non-birth parents
  • Option for Healthcare FSA, HSA, and Dependent Care FSA
  • $67.00 monthly tech and home office allowance
  • Utilization and/or discretionary bonus eligibility based on role
  • Employee Assistance Program to help with everyday challenges

3Cloud offers competitive compensation. In addition to base pay employees are eligible to receive an annual discretionary/utilization bonus. If you are hired at 3Cloud your final base salary is based on factors such as skills, education, experience and/or geographic location. Please keep in mind that the range mentioned above includes the full base salary range for the role. It is not typical for offers to be made at or near the top of the range.

Base Salary Range

$11,000-$165,000 USD

Don't meet every single requirement? At 3Cloud we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway.

At this time, we cannot sponsor applicants for work visas.

About 3Cloud

The Cloud is a provider of public access Wi-Fi hotspots in the United Kingdom and is a member of the Wireless Broadband Alliance. It has over 22,000 Wi-Fi hotspots network access points in the UK. The Cloud has offices in St Albans, Munich, and Stockholm. The company has been owned by the Comcast group through its subsidiary Sky Group.
Learn more about 3Cloud

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