Data Analyst IIAbout The RoleOpenLoop is looking for a
Data Analyst II to join our team remotely. In this role, you'll independently own analytics for one or more business areas - turning ambiguous business questions into clear, actionable insight that improves patient care, optimizes our platform, and drives key decisions. You'll analyze health-related data, surface trends in telemedicine usage, and partner directly with cross-functional teams to influence how we deliver and improve telehealth services. This is a role for someone who can run their own analytical workstreams end-to-end with minimal direction.
What You'll Do:- Own analytics for one or more business areas (e.g., Customer Success, Operations, Patient Support) end-to-end - from framing the problem to delivering the recommendation.
- Independently scope ambiguous business questions into structured analyses, with limited guidance on approach.
- Write and optimize SQL to pull, clean, and analyze data from multiple sources, ensuring integrity and accuracy.
- Apply statistical techniques and tools (SQL, Excel, R, Python) to identify trends, patterns, and anomalies.
- Build and maintain KPI frameworks, dashboards, and visualizations that stakeholders rely on to make decisions.
- Partner directly with cross-functional stakeholders (finance, operations, customer success) to shape their data needs and influence outcomes with your insights.
- Proactively identify and drive improvements to data collection and analysis processes.
Who You Are:- Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or a related field.
- 3-5 years of experience as a data analyst or in a similar role.
- Demonstrated hands-on SQL depth - able to write and troubleshoot queries independently (required).
- Proficiency in Excel and data visualization tools (e.g., Tableau, Power BI).
- Proven ability to work independently through ambiguity, managing competing priorities without close oversight.
- Strong communication skills, with the ability to translate complex data into stakeholder-ready recommendations that drive action.
- Effective both independently and as part of a team.
- Proficiency in Zoho Analytics strongly preferred.
Our BenefitsIn addition, for salaried positions you would also be eligible for:
- Medical, Dental, and Vision plans
- Flexible Spending/Health Savings Accounts
- Flexible PTO
- 401(k) + Company Match
- Life Insurance, Pet insurance, and more
