Title: Data Analyst

Location: Austin, TX (Hybrid, 2 days a week, Tue & Wed)

Reporting to: Sr. Manager, Owned Program Analytics

About the Role:

Hippo's shared services organization is scaling, and we need an analyst who can own analytics for critical operational areas and tell a compelling story with data. In this role, you will partner with the Analytics Lead and operational teams to design dashboards, uncover insights, and drive decisions.

You will take ownership of your analytics verticals from the ground up - defining what we measure, building the dashboards, and translating data into actionable business insights. You'll present findings directly to the stakeholders and operational leaders. This is not a supporting role; you own the narrative and drive business conversations with data.

Reporting to Sr Manager, Data & Analytics, you'll have autonomy to shape how shared services uses data to optimize operations.

About You:

Are you a data analyst who wants to work in a fast growing InsurTech company where shared services touches nearly every function at Hippo. Right now, critical questions go unanswered: How are we retaining agents? What's driving retention in certain states or roles? What's our actual office utilization? Are HR processes working as designed?

This data analyst will change that. You will unlock visibility into operations, support strategic decisions, and demonstrate the value of analytics to the business.

You're someone who:

• Gets excited about uncovering insights in data and sharing them with others
• Doesn't wait to be told what to do - you see the gap and fill it
• Takes pride in accuracy and clarity
• Views ambiguity as an opportunity, not an obstacle
• Wants to grow your analytics skills and build expertise in a function that matters

What You'll Do:

Own Your Analytics Verticals

• Take full ownership of assigned domains
• Define KPIs and metrics with stakeholders; design dashboards from requirements through delivery
• Build Tableau dashboards and SQL queries that answer specific business questions
• Present findings to stakeholders, and operational teams; translate data into recommendations
• Identify and pursue analytics opportunities proactively
• Maintain dashboards, validate data quality, and support stakeholder adoption
• Conduct stakeholder interviews to understand business needs
• Define scope and approach for new analytics initiatives
• Communicate back to stakeholders in clear, business-friendly language

Collaboration & Learning

• Partner on complex analytics questions
• Contribute to team standards and best practices
• Share learnings and insights across the analytics function

Must Haves:

• 6+ years of data analytics experience
• Bachelor's degree in STEM
• SQL proficiency - can write efficient queries against databases/data warehouses
• Tableau (or similar BI tool) - comfortable building dashboards from scratch
• Self-starter mindset - takes initiative to identify opportunities, gathers requirements without being asked, doesn't need handholding
• Excellent communication skills
• Storyteller - can present data insights clearly to non-technical audiences, explains 'why' not just 'what,' connects findings to business recommendations
• Analytical problem-solving - comfortable scoping ambiguous problems and recommending approaches
• Attention to detail - data quality and accuracy matter; you catch inconsistencies

Preferred Qualifications:

• Insurance, healthcare, or regulated industry experience
• Familiarity with HR or operations analytics
• Exposure to data governance or compliance reporting
• Proven experience leveraging AI to automate job functions
• Experience presenting to senior leadership

Benefits and Perks:

Hippo treats its team members with the same level of dedication and care as we do our customers, which is why we're fortunate to provide all of our Hippos with:

• Healthy Hippos Benefits - Multiple medical plans to choose from and 100% employer covered dental & vision plans for our team members and their families. We also offer a 401(k)-retirement plan, short & long-term disability, employer-paid life insurance, Flexible Spending Accounts (FSA) for health and dependent care, and an Employee Assistance Program (EAP)
• Equity -This position is eligible for equity compensation
• Training and Career Growth - Training and internal career growth opportunities
• Flexible Time Off - You know when and how you should recharge
• Little Hippos Program - We offer 12 weeks of parental leave for primary and secondary caregivers
• Hippo Habitat - Snacks and drinks available and catered lunches for onsite employees