Data Analyst, Customer Success & Digital SolutionsAustin, TX (Onsite 4 days per week) Note: This is a full-time role and we do not offer C2C or C2H employment and are not able to sponsor visas for this position. The Role The Analytics organization is chartered with advancing data driven decision making across Acrisure. As a member of the team, you will be responsible for leading the requirements gathering, design, implementation and delivery of reporting and analytics capabilities for Customer Success and Digital Solutions. You will be comfortable working across a wide variety of people including senior executive leadership, analysts, program management, and technical team members.
Here are some of the ways in which you'll achieve impact: - Drive the development of efficient and reliable reporting and analytics capabilities with a data as a product and customer-first mindset.
- Advance the transition of users from legacy means of accessing information to the future state strategies of data enablement and self-service with applied analytics.
- Design and maintain internal SDKs, dashboards and reusable data libraries that enable stakeholders, analysts and engineers to access curated datasets with consistency and confidence.
- Champion a developer-experience mindset by gathering feedback from SDK consumers, iterating on interfaces, and providing documentation and onboarding resources that scale knowledge across the team
- Leverage AI-assisted development tools to accelerate SDK, Dashboards, and analytics via Palantir.
- Create presentation/visualization of data to see beyond the numbers while transforming data into actionable insights and recommendations.
- Identify, adopt, and evangelize data analysis best practices and technical standards.
- Advocate for and identify creative implementations to optimize business impact.
- Empower others to grow understanding of the complexity of data by creatively scaling how teams' knowledge is shared and applied
- Help identify better practices, tools, and relevant trends that can improve data quality across the business.
You may be a fit for this role if you have: - 5+ years of industry experience as a Data Analyst or Business Intelligence Professional serving the finance and accounting business functions.
- A passion for building remarkable things with data.
- Demonstrated ability to be a data storyteller and can go deep in building data visualizations and reporting using third party tools (Tableau and PowerBI).
- Strong understanding of data models, structures, theories, principles, and practices.
- Proficiency working with stakeholders to gather requirements, understand process and translate them to data and create/evaluate associated KPIs.
- Experience with AI, SQL, Python, PowerBI, Tableau, dbt, BigQuery, Git, Palantir and data modeling
- Experience with agile project execution and business tools such as Jira & ServiceNow
- Have excellent communication and leadership skills and can unpack complex problems in order to find solutions.
- Ability to understand the business purpose or problem behind a request.
- Positive & creative problem solving in the face of data challenges.
- Flexibility to successfully multi-task in a fast-paced environment with a positive attitude.
- Strong teamwork, solution-centric, and customer-service-oriented attitude.
- Possess empathy, kindness towards others, a positive attitude, and self-awareness.
- Have a Bachelor's degree in Computer Science, Math, Statistics, Business, or related field, or equivalent experience.
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Candidates should be comfortable with an on-site presence to support collaboration, team leadership, and cross-functional partnership. Benefits and Perks: - Competitive compensation
- Generous vacation policy, paid holidays, and paid sick time
- Medical Insurance, Dental Insurance, and Vision Insurance (employee-paid)
- Company-paid Short-Term and Long-Term Disability Insurance
- Company-paid Group Life insurance
- Company-paid Employee Assistance Program (EAP) and Calm App subscription
- Employee-paid Pet Insurance and optional supplemental insurance coverage
- Vested 401(k) with company match and financial wellness programs
- Flexible Spending Account (FSA), Health Savings Account (HSA) and commuter benefits options
- Paid maternity leave, paid paternity leave, and fertility benefits
- Career growth and learning opportunities
- ...and so much more!
Please note: This list is not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Offerings may vary based on subsidiary entity or geographic location.
Making a lasting impact on the communities it serves, Acrisure has pledged more than $22 million through its partnerships with Corewell Health Helen DeVos Children's Hospital in Grand Rapids, Michigan, UPMC Children's Hospital in Pittsburgh, Pennsylvania and Blythedale Children's Hospital in Valhalla, New York.
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