Capgemini

D365 CRM Technical Architect

Capgemini$96K — $150K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in Dynamics 365 Customer Engagement (Sales, Service)
  • Expertise in middleware tools, preferably Mulesoft
  • Hands-on experience in C#.Net, JavaScript, MS SQL, MS CRM SDK
  • Familiarity with Azure services for integration and data migration
  • Knowledge in both Online and On-Premise Dynamics 365 implementations

Responsibilities

  • Lead technical workshops with business and technology partners
  • Design and develop scalable architecture solutions
  • Drive pre-sales engagements and build proof of concepts (POCs)
  • Advocate best practices for supported and upgradable implementations
  • Manage solution delivery and technical leadership

Benefits

  • Paid time off based on employee grade (12-25 days)
  • Comprehensive medical, dental, and vision coverage
  • Retirement savings plans (e.g., 401(k), RRSP)
  • Life and disability insurance
  • Employee assistance programs
Full Job Description
Job Description Technical Skills: • Dynamics 365 Customer Engagement(Sales, Service - Must) and knowledge other Microsoft Dynamics 365 suite of products. • Facilitate detailed design from requirements and support construction and deployment. • Design components in a Service Oriented Architecture (SOA) environment with good technical expertise in middleware tools ( preferably Mulesoft) • Dynamics 365 in Online & On-Premise implementations and environments and prior versions. • Providing highly available, scalable Dynamics 365 architecture • Hands on experience in C#.Net, Java Script, MS SQL, MS CRM SDK, MSD developer toolkit & SSRS • Subject matter knowledge in integration architecture and the ability to map integration pattern to functional usage. • Experience in MS CRM & 3rd party Integration using Middleware Tools/ API's(REST, ODATA WebAPI's) /SSIS packages. • Experience in using Azure services for integration(Azure Functions, Service Bus etc. PCF controls, Power Apps and Power Automate for upstream/downstream systems integrations. • Experience in data migration- data analysis, data mappings, data harmonization using OOB and third party tools, preferable expereince in Azure Data Factory. • Experienced in reporting architecture, with SSRS and knowledge on Power BI. • Good to have knowledge in latest features of Dynamics 365 platform (Sales Insights , Customer Service Insights, Customer Voice, etc.) • Experience in effective management of cloud platform resources and good understanding on security models and connectivity CRM systems. • Technical expertise in set up of DevOps pipelines for CRM systems on cloud platforms with standard DevOps tools • Exposure in driving information management strategy, design and deployment on cloud platforms, preferably on Web Services global infrastructure and services. • Exposure in financial services / Banking is preferrable. Delivery and Leadership Skills: • Lead the technical workshops to work with Business and technology partners on requirements to design and develop architecture solutions • Should have good problem solving and analytical skills • Should be able to think independently and be solution driven • Be accountable for solution delivery and technical leadership • Lead technical efforts for Pre-Sales engagements and contribute towards building niche solutions/POC's • Advocate best practices to develop scalable solutions in alignment with Product roadmap through supported and upgradable customizations / implementations. • Experience in Agile methodologies Good to have Certifications: • Microsoft Dynamics 365 for Sales • Microsoft Dynamics 365 for Service • Microsoft Dynamics 365 for Customizations The base compensation range for this role in the posted location is 96366 - 150000 Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include: • Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave • Medical, dental, and vision coverage (or provincial healthcare coordination in Canada) • Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada) • Life and disability insurance • Employee assistance programs • Other benefits as provided by local policy and eligibility

About Capgemini

Capgemini is a global leader in consulting, digital transformation, technology and engineering services. The company is headquartered in Paris, France and operates in over 50 countries. Capgemini provides a range of services including strategy and transformation, application services, technology services, and engineering services. The company serves clients in a variety of industries including automotive, consumer products, financial services, healthcare, and retail.
Learn more about Capgemini
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Founded
1967
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