Qualifications

• Minimum 6 years in software development, with 2 years in AI or intelligent automation solutions in production.
• At least 2 years of experience with AI Core, AI Launchpad, generative AI hub.
• Minimum 2 years building and tuning RAG chains, with hands-on experience in Document AI or Document Information Extraction.
• At least 4 years of experience with Python, and Node.js or Java; familiarity with Joule extensibility and workflow automation.
• Bachelor's degree in Computer Science, Software Engineering, Data Science, or a related field.
• Remote position in Canada, with occasional travel (generally under 15%).
• Fluency in French and English for effective communication across North American clients.

Responsibilities

• Design and develop workflows integrating AI services, prompts, models, and decision-making mechanisms in user journeys.
• Implement document ingestion, vector embeddings, anchoring, and workflows in AI processes.
• Define human controls, autonomy rules, exceptions paths, and audit trails to mitigate incorrect responses.
• Evaluate results on actual test datasets, measure accuracy, and instrument solutions to detect drift quickly.
• Support integration testing, acceptance testing, troubleshooting, production deployment, and stabilization of AI components.
• Collaborate with functional specialists to understand business processes before automating, producing actionable documentation for support teams.
• Create reusable patterns, prompt libraries, and assessment tools, conducting sessions to help teams understand AI layer limitations.

Benefits

• Professional development opportunities;
• Profit sharing;
• Group insurance from day one;
• Employee Benefits Deferred Participation Plan;
• Flexible hybrid work mode;
• Public transport and cell phone allowance;
• Generous employer contribution to your group RRSP.