At DuPont, we work on things that matter — from clean water to advanced materials powering everyday technology. Join a purpose-driven, collaborative company focused on innovation, sustainability, and diverse thinking.

As the Cyrel® North American Equipment Service Manager, you will support the Flexographic Solutions business by ensuring equipment reliability, maximizing uptime, and delivering high-quality customer support.

• Provide technical support across equipment installation lifecycle (pre, during, post)

• Partner with Sales to align technical solutions with customer requirements

• Serve as escalation point for equipment service issues

• Manage and support third-party service providers

• Collaborate with global experts and OEM partners to resolve issues

• Lead equipment upgrades and continuous improvement initiatives

• Utilize diagnostic tools and technologies to improve service effectiveness

• Guide and prioritize activities across technical support resources

• Deliver hands-on problem solving and technical leadership

• 10+ years in flexographic printing and equipment service

• Strong written and verbal communication skills

• Analytical mindset with ability to interpret data and provide recommendations

• Experience with Salesforce, ServiceMax, or similar CRM

• Familiarity with invoicing and service-related financial processes

• Bachelor’s degree in Engineering, Industrial Technology, or related field

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