Elevance Health

Cybersecurity ServiceNow Application Senior Advisor

Elevance Health$100K — $130K *
Information Technology
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • BS/BA in Information Technology or related field
  • 8+ years in systems administration and information security
  • Expertise in access management and network security technologies
  • Experience in planning and designing complex systems
  • Familiarity with multiple technical and business disciplines

Responsibilities

  • Lead design and optimization of ServiceNow for cybersecurity and PCI compliance
  • Act as subject matter expert for ServiceNow application functions
  • Develop scalable workflows for PCI DSS assessments
  • Provide technical escalation on complex security issues
  • Create presentations for IT management regarding security system changes
  • Participate as a technical consultant on project teams
  • Engineer access management and network security solutions
  • Generate strategic reports on PCI compliance and program maturity

Benefits

  • Hybrid work environment with in-office days
  • Collaborative and adaptable workplace promoting work-life balance
  • Opportunities for professional development and certifications
  • Employee support for remote work accommodations as required by law
  • Involvement in significant projects impacting enterprise security
Full Job Description
Anticipated End Date:
2026-06-12

Position Title:
Cybersecurity ServiceNow Application Senior Advisor

Job Description:

Cybersecurity ServiceNow Application Senior Advisor

Information Secuirty Risk Management

Hybrid 1: This role requires associates to be in-office 1 - 2 days per week in the Indianapolis, IN or Atlanta, GA office, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace.
  • Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law.


The Information Security Sr. Advisor is responsible for leading the design, development, configuration, enhancement, and ongoing optimization of ServiceNow capabilities that support cybersecurity risk, compliance, third-party risk, and PCI assessment processes. This role develops, recommends, and implements enterprise information security policies, technical standards, guidelines, procedures, and other elements of an infrastructure necessary to support developing and improving ServiceNow workflows, data models, forms, control libraries, evidence collection processes, assessment templates, dashboards, reporting, integrations, and automation capabilities used to support cybersecurity and PCI DSS assessment activities.

How you will make an impact:
  • Serve as a subject matter expert for ServiceNow application functionality supporting cybersecurity and PCI assessment processes, including intake, scoping, evidence requests, questionnaire workflows, control mapping, findings management, issue tracking, risk acceptance, approvals, and reporting.
  • Design scalable workflows to support PCI DSS assessment activities, including ROC, SAQ, AOC, gap assessments, evidence collection, control owner attestations, remediation tracking, compensating control documentation, targeted risk analyses, and assessment readiness activities.
  • Leads system and network architecture support for information and network security technologies; leads development and execution of risk assessment methodologies to fit business, regulatory, and technical environment considerations; leads the development of requirements, system architecture, and software design of security products and services; leads the development of strategies for discovery, evaluation and response to new networking attacks; develops security incident response plans and strategies.
  • Provides trouble resolution and serves as point of technical escalation on complex problems.
  • Creates presentations and seeks IT management approval and acceptance of significant replacements or reconfigurations of major security systems serving the Enterprise. Sets vendor strategy and direction.
  • May be assigned to project teams for technical consultation to business partners and developers.
  • Designs & engineers comprehensive access management and network security technical solutions based on business requirements and defined technology standards; works with architecture to update technology direction & strategy.
  • Develops reports supporting strategy and direction for management. including PCI compliance readiness, control performance, and program meturity.
  • Capable of serving as technical merger & acquisition lead. .


Minimum Requirments:
  • Requires BS/BA in information Technology or related field of study and a minimum of 8 years experience in systems administration and security aspects of information systems, access management and network security technologies, network communications, computer networking, telecommunications, systems development and management, hardware, software, data, and people; experience with multiple technical and business disciplines required; requires broad-based experience to plan and design highly complex systems; or any combination of education and experience, which would provide an equivalent background.


Preferred Skills, Capabilities, and Experiences:
  • Security Certifications: CISSP and other advanced technical security certifications (e.g. Information Systems Security Architecture Professional, Information Security Engineering Professional, Certification and Accreditation Professional, or equivalent certifications) strongly preferred.
  • 5+ years of experience in cybersecurity, ServiceNow application development, GRC/IRM systems, IT risk management, compliance operations, audit management, business analysis, workflow automation, or a related field.
  • Experience with cybersecurity and compliance frameworks such as PCI DSS, NIST CSF, NIST SP 800-53, HIPAA, HITRUST, SOC 2, ISO 27001/27002, CIS Controls, CSA CCM, or similar control frameworks.
  • Experience working in healthcare, insurance, financial services, payment processing, retail, or another regulated industry.
  • Relevant certification such as ServiceNow Certified System Administrator, ServiceNow Certified Implementation Specialist, ServiceNow Certified Application Developer, Certified Implementation Specialist - Risk and Compliance, PCI ISA, PCI QSA, CISA, CISSP, CISM, CRISC, Security+, or equivalent cybersecurity, audit, compliance, or ServiceNow certification.


Job Level:
Non-Management Exempt

Workshift:

Job Family:
IFT > IT Security & Compliance

Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.

NOTE: Workday keeps job postings active through 11:59:59 PM on the day before the listed end date. Example: If the end date is 3/13, the posting will automatically come down on 3/12 at 11:59:59 PM. In other words - the job is posted until 3/13, not through 3/13.

About Elevance Health

Epoch Health represents the next evolution in comprehensive healthcare specifically for men. Our philosophy is a clinical approach designed to help men enhance their quality of life through truly personalized and professional clinical care. At Epoch we stress appropriate health treatments, proactive screenings and lifestyle modifications.

Elevance Health Careers

Join the vibrant team at Elevance Health, a leader in healthcare solutions, where we prioritize innovation, leadership, and the well-being of our communities. At Elevance Health, we offer more than just job opportunities; we provide a pathway to a fulfilling career in a diverse and inclusive environment.

Work You’ll Do

At Elevance Health, you will be part of a team dedicated to reshaping the future of healthcare through outstanding service and cutting-edge technology. Our professionals enjoy a culture of collaboration and respect that supports both personal and professional growth.

Explore Career Opportunities

Whether you're seeking your first internship or a seasoned professional position, Elevance Health offers a range of employment opportunities across various specialties. Our team is growing, and we are hiring individuals who are passionate about making a difference in healthcare. Explore positions that match your skills and interests in our dynamic company.

Innovate and Lead

Join us and contribute to a culture of innovation and continuous improvement. At Elevance Health, you will work alongside industry leaders and have the chance to develop leadership skills that are crucial in today’s fast-paced healthcare environment. Our leadership and diversity training ensure that all team members are equipped to lead, inspire, and thrive.

Develop Your Career

Elevance Health is committed to the professional growth of our employees. With access to comprehensive benefits, career development programs, and networking opportunities, you can expand your skills and advance your career within a supportive and nurturing environment. Our commitment to professional development is reflected in our robust training programs and our focus on promoting from within.

Benefits and Culture

We understand that the well-being of our employees is paramount. Elevance Health offers competitive benefits designed to support the health, financial security, and work-life balance of our team members. Our inclusive culture fosters innovation and is one of our greatest strengths.

Join Our Team

Ready to make a significant impact in healthcare? Search for open job opportunities at Elevance Health that align with your skills and career ambitions. We are looking for curious, creative, and solution-driven team players who are ready to drive change and deliver solutions.

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Apply Now

Start your journey with Elevance Health by exploring our career portal for available job opportunities. Submit your resume, prepare for your interview, and take the first step towards a rewarding career that makes a real difference.

Elevance Health Careers

Empowering your future in healthcare. Join us and be part of a team that is dedicated to improving lives and communities every day.
Learn more about Elevance Health
Size
3,969 employees
Market Cap
$116.9 billion
Industry
Net Income
$4.5 billion
Founded
1944
5 Year Trend
+10.3%
Revenue
$121.8 billion
NASDAQ

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