TeleTech

Cybersecurity Operations Center Analyst, Senior

TeleTech$99K — $225K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in a Security Operations Center (SOC) at a classified level within the DoD
  • Proven ability to manage the full incident lifecycle, including triage, investigation, and remediation
  • Experience in enhancing continuous monitoring tools and refining detection rules
  • Skilled in developing and maturing SOPs for incident response
  • Expertise in post-compromise recovery and After-Action Report (AAR) creation
  • Effective communicator for technical coordination during active incident response
  • Must possess TS/SCI clearance and a relevant bachelor's degree.

Responsibilities

  • Lead a cybersecurity operations team in threat analysis and incident management
  • Utilize state-of-the-art tools to enhance monitoring strategies
  • Analyze threat intelligence and assess event data to identify attack patterns
  • Manage containment and recovery efforts for compromised systems
  • Generate and present briefings for senior leadership based on threat feeds
  • Coordinate with stakeholders during incident response operations
  • Ensure continual improvement of SOC processes and standard operating procedures.

Benefits

  • Comprehensive health, life, and disability insurance
  • 401(k) retirement plan with company match
  • Paid leave and professional development opportunities
  • Tuition assistance for further education
  • Work-life balance programs and dependent care support
  • Recognition awards for exceptional employee performance.
Full Job Description
Cybersecurity Operations Center Analyst, Senior

The Opportunity:

As a Cybersecurity Operations Center Analyst on our security operations center team, you’ll improve tier monitoring strategies and analyze threats, using state-of-the-art tools and platforms. You’ll work with the team to comprehend, mitigate, and respond to threats quickly, restoring operations and limiting the impact. You’ll manage efforts to figure out just how many systems are affected and assist recovery efforts. You’ll combine threat intelligence, event data, and assessments of events to identify patterns to understand attackers’ goals to stop them from succeeding. This is a great opportunity to continue to build your cybersecurity skills with hands-on experience in threat assessment and incident response. Join us as we protect clients from malicious actors.

In this role, you’ll lead a team of professionals as they use cyberspace capabilities to evaluate potential weaknesses as well as the effectiveness of mitigations for cyber security solutions. You will leverage cyberspace operations systems to aggregate threat feeds that inform briefings for senior leadership aligned to our Army client.

If you want to be in the fight, working shoulder to shoulder with our mission partner influencing the most critical global cyber missions, this is the opportunity for you.  

You Have:

  • 7+ years of experience working in a Security Operations Center(SOC) at a classified level within the DoW
  • Experience leading every phase of the incident lifecycle, including conducting rapid triage to determine severity, performing deep-dive investigations into root causes, and assessing appropriate containment, eradication, and remediation strategies to halt active threats
  • Experience working with cybersecurity staff to evolve continuous monitoring toolsets by generating new detection rules and refining existing alerts to maximize high-fidelity alerts and minimize false positives
  • Experience refining, developing, and maturing standard operating procedures (SOPs) and SOC responsibilities throughout each stage of the incident response lifecycle
  • Ability to manage post-compromise activities, focusing on the eradication of malicious artifacts, guiding the secure recovery of mission services, and generating comprehensive After-Action Reports (AARs) to document lessons learned
  • Ability to serve as a primary focal point for active incident response operations, taking responsibility for technical coordination and clear communication with key stakeholders
  • TS/SCI clearance
  • Bachelor's degree
  • Ability to obtain an 8570 DoW approved CSSP baseline certification, including CEH, CFR, CCNA Cyber Ops, CCNA-Security, CySA+, GCIA, GCIH, GICSP, Cloud+, SCYBER, or PenTest+, before start date

Nice If You Have:

  • Experience using Elastic for monitoring, analysis, and case management
  • Experience using endpoint tools to successfully hunt for adversarial behavior
  • Experience with GCFA, GNFA, or equivalentrelevant digital forensics
  • Ability to conduct threat hunting using network and host-based information
  • TS/SCI clearance with a polygraph
  • 8570 CSSP Analyst or Incident Responder Certification

Clearance:
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;TS/SCI clearance is required.

Compensation

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $99,000.00 to $225,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

Similar Jobs

More Jobs at TeleTech

More Information Technology Jobs

Find similar Cybersecurity Operations Center Analyst, Senior jobs: