S&P Global, Inc

Cyber Compliance & Customer Assurance Specialist

S&P Global, Inc$70K — $95K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4-6 years of experience in cybersecurity compliance, controls testing, or audit
  • Knowledge of compliance frameworks like SOX, ISO 27001, SOC 2, and TISAX
  • Hands-on experience with compliance audits and certification readiness
  • Experience responding to security questionnaires and customer audits
  • Ability to create and maintain compliance metrics and documentation
  • Strong communication skills for technical to business translation
  • Skilled in cross-functional collaboration and multitasking
  • Detail-oriented with strong analytical and problem-solving abilities

Responsibilities

  • Support compliance activities and control testing aligned to various regulatory frameworks
  • Manage evidence collection and documentation for internal and external audits
  • Respond effectively to customer security questionnaires and audits
  • Administer and align cybersecurity compliance frameworks and policies
  • Prepare and maintain compliance metrics and reports for leadership
  • Oversee cybersecurity risk exception processes with prompt follow-up actions
  • Assist in governance committee reporting and material preparation
  • Track control ownership and evidence requests for continuous audit readiness

Benefits

  • Opportunity to work on enterprise-wide cybersecurity initiatives
  • Collaborative environment with cross-functional teamwork
  • Engagement with global compliance frameworks and standards
  • Opportunity to develop metrics and reports for executive leadership
  • Supportive role with impactful customer assurance responsibilities
Full Job Description
About the Role:

The Cyber Compliance & Customer Assurance Specialist will support enterprise-wide cybersecurity compliance and customer assurance activities, including certification and audit readiness for frameworks such as SOX, ISO 27001, SOC 2, and TISAX. This role is responsible for executing compliance processes, coordinating audit evidence, responding to customer security questionnaires and audits, and supporting the broader Cyber Governance, Risk & Compliance program

The Team:

A global Cyber Governance, Risk & Compliance (GRC) team that is responsible for managing cyber risk, driving policy adherence, enabling compliance, supporting customer trust initiatives, and delivering enterprise-wide governance processes. The team partners across IT, Security, Legal, Risk, Privacy, Sales, and Business functions to deliver integrated risk management and assurance capabilities.

Responsibilities and Impact:
  • Support compliance activities and control testing aligned to SOX, ISO 27001, SOC 2, TISAX, and other applicable regulatory and contractual requirements.
  • Coordinate internal and external audits by managing evidence collection, maintaining documentation, tracking remediation activities, and supporting certification readiness efforts across applicable frameworks.
  • Respond to customer security questionnaires, due diligence requests, and customer-led audits, ensuring accurate and timely representation of the organization's security and compliance posture.
  • Maintain and administer cybersecurity compliance frameworks, policies, and standards, ensuring alignment with control requirements across SOX, ISO 27001, SOC 2, and TISAX.
  • Prepare and maintain compliance and customer assurance metrics, dashboards, and reports for leadership review and governance forums.
  • Administer cybersecurity risk exception and control exception processes, including intake, documentation, tracking, and follow-up activities to ensure timely review and resolution.
  • Assist in the preparation of materials and reporting for governance committees, including the Information Security Governance Committee (ISGC).
  • Track control ownership, testing schedules, and evidence requests across compliance frameworks to support continuous audit readiness.
  • Collaborate with stakeholders across Legal, Privacy, Risk, Sales, Procurement, and business teams to support customer assurance requests, audit response, and compliance initiatives.


What We're Looking For:
  • 4-6 years working experience in one or more areas of cybersecurity compliance, controls testing, audit, or customer assurance.
  • Working knowledge of cybersecurity compliance and control frameworks (SOX, ISO 27001, NIST, TISAX, SOC 2).
  • Experience supporting compliance audits, control testing, or certification readiness activities.
  • Experience responding to customer security questionnaires, due diligence requests, or customer-led audits.
  • Experience developing and maintaining metrics, dashboards, reports, and documentation for compliance and assurance programs.
  • Strong written and verbal communication skills with the ability to translate technical concepts into business-focused communications.
  • Ability to collaborate effectively with cross-functional teams and manage multiple priorities in a fast-paced environment.
  • Strong analytical, organizational, and problem-solving skills with attention to detail.

About S&P Global, Inc

S&P Global Market Intelligence is an exclusive analysis and in-depth data in real time for the banking.

S&P Global, Inc Careers

Join the dynamic team at S&P Global, Inc, a leader in providing transparent and innovative financial intelligence and analytics. As a global powerhouse, we are at the forefront of shaping the financial industry, making this an ideal time to advance your career with us. Work You’ll Do At S&P Global, Inc, you will be part of a culture that thrives on diversity, leadership, and professional excellence. Our team is committed to fostering an environment where innovation and growth are not just encouraged but are part of everyday activities. Transform your career with opportunities that place you at the intersection of data, technology, and market insights. Our professionals lead the industry in delivering cutting-edge solutions that address the challenges of today’s global markets. Join our team and collaborate with some of the brightest minds in the industry. With over 20,000 dedicated professionals worldwide, S&P Global, Inc offers a unique platform for professional growth and networking. S&P Global, Inc Jobs and Employment Opportunities We are continuously expanding our team and looking for talented individuals who are eager to drive innovation and lead change. Explore job opportunities in various fields, from financial services to data analysis, and contribute to our mission of providing essential intelligence. Do Innovative Work Be part of a company that values the skills and knowledge of its employees. At S&P Global, Inc, innovation is at the core of what we do. We offer a range of positions that allow you to apply your expertise and push the boundaries of what is possible in the financial sector. Internship Programs Kickstart your career with an internship at S&P Global, Inc. Our internships provide invaluable workplace experience and a chance to develop key skills that will aid you in your professional journey. Interns at S&P Global, Inc are crucial team members, working on projects that directly impact our business and clients. Benefits and Growth S&P Global, Inc is dedicated to the growth and development of its employees. We offer comprehensive benefits designed to enhance your life and well-being. From advanced career development programs to leadership training, we provide the tools necessary for you to succeed. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Whether you are starting your career or looking to take it to the next level, S&P Global, Inc offers a range of job opportunities and career paths. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at S&P Global, Inc. S&P Global, Inc is not just a company—it’s a place where you can make a difference. Join us and help shape the future of the financial world.
Learn more about S&P Global, Inc
Size
22,850 employees
Market Cap
$107.6 billion
Industry
Net Income
$2.3 billion
Founded
1888
5 Year Trend
+7.9%
Revenue
$7.4 billion
NASDAQ

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