The CX GTM Project Manager is the on-the-ground pod lead for day-to-day GTM execution. This role runs cadence, tracks milestones, routes blockers, and ensures no phase gate advances without complete sign-off - across the full five-phase journey from Pre GTM through Scale. Key Responsibilities • Lead the day-to-day operational cadence of assigned GTM pod(s) across all five phases: Pre GTM, Build, Pre-Launch, Launch, and Scale • Own pod-level milestone tracking - every open task has a status, owner, and next action updated daily in the cross-pod tracker • Prepare and present the readiness gate package for each phase: checklist completion, open risk items, and sign-off documentation • Route blockers to the GTM Manager or SME Pool the same day they are identified - escalation is a core competency of this role • Maintain RACI fidelity within the pod: every team member knows their responsibility per phase at all times • Facilitate pod retrospectives within two weeks of Scale phase completion and submit findings in the standard format • Write a weekly pod health summary: milestone completion rate, open blockers, phase gate outlook, and risks to launch date • Flag pods at risk of schedule slip to the GTM Manager at least five working days before the affected gate What Success Looks Like • Zero un-escalated blockers older than 24 hours across all assigned pods • Readiness gate packages delivered 48 hours before every gate review - complete, no missing items • 100% of assigned pods complete a structured retrospective within two weeks of Scale phase • Pod health summaries submitted weekly with zero gaps in the cross-pod milestone tracker Skills & Experience • 3+ years in project or program management - PMP, CAPM, or equivalent experience preferred • Proven ability to manage multiple concurrent workstreams with overlapping timelines • Strong written communication - able to produce clear, concise milestone summaries and escalation briefs for a senior audience • Experience running daily standups, gate reviews, and retrospectives in a structured methodology • High attention to detail - comfortable owning a complex checklist with zero margin for missed items