New York Life Insurance Co

CVP, GBS GTO Portfolio and Value Lead

New York Life Insurance Co$119K — $170K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience.
  • 5+ years in portfolio management, value realization, or business transformation; 10+ years overall experience.
  • Strong analytical skills to translate data into actionable insights.
  • Expert in financial modeling, KPI development, and benefits tracking.
  • Familiarity with AI adoption and digital transformation programs is advantageous.
  • Exceptional communication and stakeholder management skills.

Responsibilities

  • Design and manage a value realization framework for AI initiatives across the organization.
  • Collaborate with business and technology leaders to establish KPIs and success metrics.
  • Maintain an integrated transformation portfolio that aligns with strategic objectives.
  • Prioritize initiatives based on a transparent value/feasibility lens through governance forums.
  • Develop funding and incentive mechanisms to reward value delivery over activity.
  • Generate executive-ready reports on portfolio health and interdependencies.
  • Continuously refine the value narrative to inform future investments and stakeholder expectations.

Benefits

  • Comprehensive benefits package including leave programs and adoption assistance.
  • Student loan repayment programs offered.
  • Focus on refining benefits based on employee feedback.
  • Commitment to diversity, equity, and inclusion as core values.
  • Recognition as one of Fortune's World's Most Admired Companies.
Full Job Description
Location Designation: Hybrid - 3 days per week

Group Benefit Solutions deliverscomprehensive insurance and absence management solutions for mid-sized and large companies. Our work fosters a healthier, happier, and more secure workforce, contributing to New York Life's legacy of beingthere when we're needed most. Here, you'll design, implement, and support these solutions directly impacting employees' lives. At our core, we provide financial security and peace of mind to people through our absence, accident, disability, voluntary benefits, and life insurance solutions. Click here to learn more about Group Benefits solutions.

Alternate locations: New York, NY (New York); Chattanooga, TN (Tennessee); Des Moines, IA (Iowa); Philadelphia, PA (Pennsylvania)

** We are open for a fully remote schedule for candidates located in Iowa. **

Role Overview:

New York Life Group Benefit Solutions (GBS) is reimagining how we work, and we're excited to announce a new role within our Group Transformation Office (GTO) - the Value Lead. This role will be pivotal in driving measurable business outcomes and ensuring that AI initiatives deliver tangible value across the enterprise.

If you're passionate about connecting strategy to results, enabling value realization, and shaping the future of work at scale - we want to hear from you.

Are you a strategic thinker with a passion for delivering measurable impact? New York Life GBS is seeking a dynamic individual to lead the Portfolio & Value Orchestration pillar of our GTO. You'll ensure that every initiative aligns with business priorities and delivers quantifiable outcomes.

What You'll Do:
  • Design and own the value realization framework for AI- and agentic-led initiatives across GBS, including clear baselines, target outcomes, payback timing, and ongoing economics.
  • Partner with business and technology leaders to define a tight set of KPIs and success metrics that connect AI adoption, digital worker utilization, experience improvements, and financial impact (revenue, cost, risk).
  • Develop and maintain the integrated transformation portfolio, ensuring every initiative is explicitly tied to strategic objectives, value hypotheses, and capacity constraints.
  • Facilitate prioritization and rebalancing of initiatives using a transparent value / feasibility / readiness lens, driving decisions through SteerCo and GTO governance forums.
  • Shape funding and incentive mechanisms (e.g., value-backed funding, stage gates, and performance measures) so leaders and teams are rewarded for delivering measurable value, not just activity.
  • Provide executive-ready insights and reporting on portfolio health - progress against milestones, realized and forecast benefits, risks, interdependencies, and course-correction recommendations.
  • Continuously refine the value story, using data and feedback to update business cases, inform future waves of AI investment, and articulate the impact of GBS Reimagine to the broader enterprise.
  • Ensure all initiatives within the portfolio explicitly align to enterprise business strategy and key corporate metrics, reinforcing GBS's contribution to broader strategic outcomes.


What You'll Bring:
  • Bachelor's degree and/or equivalent experience.
  • 5+ years of proven experience in portfolio management, value realization, or business transformation; 10+ years of overall experience.
  • Strong analytical skills with ability to translate data into actionable insights.
  • Expertise in financial modeling, KPI development, and benefits tracking.
  • Familiarity with AI adoption and digital transformation programs is a plus.
  • Exceptional communication and stakeholder management skills.


Location & Work Model:

Hybrid setup with flexibility to remotely with occasional travel to New York, Philadelphia, or other key collaboration locations.

#LI-SV1
#LI-HYBRID

Pay Transparency

Salary range: $119,000 - $170,000 (New York City, Philadelphia) // $119,000 - $150,000 (Chattanooga, Iowa)

Overtime eligible: Exempt

Discretionary bonus eligible: Yes

Sales bonus eligible: No

Actual base salary will be determined based on several factors but not limited to individual's experience, skills, qualifications, and job location. Additionally, employees are eligible for an annual discretionary bonus. In addition to base salary, employees may also be eligible to participate in an incentive program.

Actual base salary within that range will be determined by several components including but not limited to the individual's experience, skills, qualifications, and job location.In addition to base salary, employees may also be eligible to participate in an incentive program.

Our Benefits

We provide a full package of benefits for employees - and have unique offerings for a modern workforce, including leave programs, adoption assistance, and student loan repayment programs. Based on feedback from our employees, we continue to refine and add benefits to our offering, so that you can flourish both inside and outside of work.Click hereto discover more about our comprehensive benefit options or visit our NYL Benefits Site.

Job Requisition ID: 93550

#GBS

About New York Life Insurance Co

New York Life Insurance Company is a mutual life insurance company in the United States and one of the life insurers in the world, ranking #88 on the 2014 Fortune 500 list with over $540 billion in total assets under management, and more than $19 billion in surplus and AVR. New York Life and its subsidiaries provide insurance, investment, and retirement solutions. For 175 years, the company has been helping people put their love into action. It was founded in 1845 and is headquartered in New York.

New York Life Insurance Co Careers

Join the esteemed team at New York Life Insurance Co, a leader in the insurance industry, and propel your career to new heights with unparalleled job opportunities. As one of the most respected names in life insurance, we offer a platform where professionalism meets innovation, creating an environment ripe for personal and professional growth.

Work You’ll Do

At New York Life Insurance Co, you will be part of a culture that cherishes diversity and fosters leadership. Our team is composed of skilled professionals dedicated to providing financial security and peace of mind to our clients. By joining us, you will collaborate with top-tier experts in finance and insurance, leveraging your skills to make a meaningful impact.

Explore Career Paths

Whether you are seeking an internship, a full-time position, or a leadership role, New York Life Insurance Co provides a variety of career paths to help you achieve your professional goals. Our commitment to career development is evident through extensive training programs and continuous learning opportunities that ensure our team remains at the forefront of the industry.

Innovate and Lead

Embrace the opportunity to lead projects that drive innovation within the company and the insurance industry. New York Life Insurance Co is at the intersection of tradition and innovation, where we constantly strive to develop solutions that anticipate the needs of our clients.

Be Part of a Great Team

Our team at New York Life Insurance Co is our greatest asset. We thrive on collaboration and respect each other’s contributions, creating a supportive and inclusive workplace. Here, networking and mentorship go hand in hand with day-to-day operations, providing a robust support system for career advancement.

Future-Proof Your Career

With New York Life Insurance Co, your career is future-proofed with endless opportunities for advancement. Our comprehensive benefits package supports your life both inside and outside of work, while our leadership and diversity training prepare you to take on new challenges.

Join Our Team

Search for open positions that match your skills and interests. We are hiring creative, curious, and motivated individuals who are ready to drive their careers forward. Explore our job opportunities and find out how your talents can make a difference at New York Life Insurance Co.

Stay Connected

Keep up to date with the latest industry trends, career tips, and company news through our Careers Blog. Personalize your experience by subscribing to job alert emails, tailored to your preferences, and discover the exciting and rewarding opportunities that await at New York Life Insurance Co.

Prepare for Your Interview

Ready to join us? Prepare your resume and sharpen your interview skills to become part of a company that values vision, leadership, and a commitment to excellence. At New York Life Insurance Co, we are not just offering a job; we are offering a pathway to success.

New York Life Insurance Co – A Place Where Careers Are Made

From fostering innovation to encouraging diversity, New York Life Insurance Co is where you can pursue your passions and grow your career. Join us and make a difference in the lives of our clients and communities every day.
Learn more about New York Life Insurance Co
Size
11,960 employees
Industry
Founded
1845

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