Klaviyo

Customer Success Manager

Klaviyo$72K — $108K *
Consumer Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years experience in the relevant field
  • Strong project management skills
  • Exceptional communication abilities
  • Proficiency in industry-specific software
  • Bachelor's degree in related discipline

Responsibilities

  • Manage and oversee project timelines and deliverables
  • Collaborate with cross-functional teams to achieve project goals
  • Conduct regular project status meetings and provide updates
  • Identify risks and propose mitigation strategies
  • Ensure adherence to industry regulations and standards

Benefits

  • Participate in the company's annual cash bonus plan
  • Access to health, welfare, and wellbeing benefits
  • Eligibility for variable compensation in sales roles
  • Opportunity for equity participation
  • Generous sign-on payment potential
  • Paid time off and flexible work arrangements
Full Job Description
Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant's job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company's annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $72,000-$108,000 USD This role may require up to 10% travel for purposes such as new hire onboarding, client or partner work if applicable, team meetings, and industry events. Travel is coordinated in advance.

About Klaviyo

Klaviyo is a cloud-based marketing automation platform that helps eCommerce businesses create personalized experiences across email, social media, and other channels. The platform offers a range of features, including email marketing, SMS marketing, list segmentation, A/B testing, and more. Klaviyo's mission is to help businesses grow by providing them with the tools they need to build strong relationships with their customers.
Learn more about Klaviyo
Size
500 employees
Industry
Founded
2012

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