Req ID 87707 | Elec Op - Marshall, United States ZF Active Safety and Electronics US LLC
Job DescriptionAbout the Team:Supervise production schedulers and customer service staff to ensure accurate planning and scheduling.
What you can look forward to as Customer Service & Scheduling Supervisor:- Interface with customers regarding shipment and delivery information.
- Supervises and coordinates activities of workers engaged in customer service activities.
- Responsible for direct supervision of the customer service team, including the creation of work schedules according to budgets and workloads.
- Report the customer issues affecting delivery metrics to internal management.
- Maintain SAP data relevant to production scheduling (scheduling agreements, master data, etc.)
- Interact with internal and external customers to aid in the resolution of issues.
- Assist in SIOP process as required.
- Occasional travel for customers requires business conferences.
Your profile as Customer Service & Scheduling Supervisor- Bachelor's degree required
- Minimum 6 years' experience in Customer Service or Material/Production Planning
- Strong communication skills are required, both written and spoken.
- Proficient in software including Microsoft Excel, Microsoft Word, and SAP.
- Organizational and time management skills.
The expected base compensation for this role is $85,000 - $95,000 annually. Actual base compensation within the identified range will vary based on factors relevant to the position.
What we offer in Marshall:- A supportive collaborative team environment
- Annual Incentive Plan
- Paid Vacation
- 401k Plan
- Health Care Benefits
- Paid Holidays
- A strong diversity culture
- Supportive Employee Groups and community outreach activities
Be part of our ZF team as Customer Service & Scheduling Supervisor and apply now!
Contact
Bethany Vijayakumar
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