Koch Industries

Customer Quality Engineer

Koch Industries$80K — $90K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering or related field.
  • 2+ years of experience in a Quality role.
  • Experience in a multisite manufacturing environment.
  • Track record managing quality improvement processes with multidisciplinary teams.
  • Willingness to travel to various customer or CM sites in Mexico.

Responsibilities

  • Coordinate quality activities with Datacom key accounts, Molex, and contract manufacturers.
  • Evaluate customer responses to quality notifications and secure approvals.
  • Act as the first point of contact for quality issues from customers or contract manufacturers.
  • Assign specific customer concerns to appropriate Molex personnel and expedite resolutions globally.
  • Facilitate action item completion and communication to meet quality targets.
  • Conduct quality communications meetings with customers and stakeholders.
  • Travel quarterly for proactive customer reviews and relationship building.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • Flexible spending and health savings accounts available.
  • Life insurance and disability benefits provided.
  • Retirement plan participation including employer contributions.
  • Paid vacation and time off, including parental leave and adoption assistance.
Full Job Description
Your Job

The Customer Quality Engineer will coordinate all internal Molex quality activities and communications for assigned customer products and for additional Strategic customers. They will also coordinate quality for all Molex entities producing components and assemblies for said customers. External communication and coordination with customer suppliers, sub-contractors, DSS, ODM and CMs is required to ensure consistent quality performance and execution globally.

Location: This is a remote role with a preference for Applicants based in Texas.

What You Will Do

  • Coordinate with Datacom key account, Molex, & CM's on QN's, SQA, & Quality improvement. This includes reviewing all quality data before submitting to customers and coordinating action if required.
  • Evaluating all 8D's provided to assigned customer in response to a QN. Securing customer approval on QN's Molex wishes to close and for any change notices
  • Serve as initial contact on quality issues from customer, or CM's. Ensure availability for high-priority issues.
  • Assign specific customer concerns to the most appropriate Molex personnel. Provide global expediting for all assigned customer QN's, and liaison with Molex operating entities and assigned customer locations on all quality issues and requirements.
  • Provide coordination for completion & communication of action items to meet quality targets.
  • Schedule and conduct quality communications meetings and calls with customers, CM's, and within Molex. Ensure global coordination of quality related communications regarding customers.
  • Visit customer and Molex locations quarterly for proactive reviews and attend regional and/or glob al meetings with customers. This may include participation in relationship building activities with assigned customer locations.
  • Coordinate with plants globally for uniform action on all new products and change management for assigned customers.
  • Provide oversight and coordination within Molex in the following ways: ensure that quality lab certifications to meet assigned customer requirements, supplier quality engineer responsibilities with Molex suppliers, and quality engineering coordination with Molex entities. Also, coordinate lessons learned between entities.
  • Participate in an internal audit team for entities supplying assigned customers. Participate in all products and system audits for assigned customers in any Molex site.


Who You Are (Basic Qualifications)

  • Bachelor's degree in Engineering or related field.
  • 2+ years of experience in a Quality role.
  • Demonstrated experience in a quality role in a multisite manufacturing environment.
  • Previous experience managing a successful quality improvement process with multidiscipline involvement (engineering, manufacturing, sales, etc.).
  • Ability to Travel to various customer or CM sites within the Mexico region


What Will Put You Ahead

  • Knowledge of SAP
  • Knowledge of advanced quality tools associated with Lean Six Sigma including DOE


For this role, we anticipate paying $80,000 - $90,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Hiring Philosophy

All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here .

Our Benefits

Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.

Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results.

About Koch Industries

Koch Industries, Inc. is an American privately-held multinational conglomerate corporation based in Wichita, Kansas. Its subsidiaries are involved in the manufacturing, refining, and distribution of petroleum, chemicals, energy, fiber, intermediates and polymers, minerals, fertilizers, pulp and paper, chemical technology equipment, ranching, finance, commodities trading, and investing. Koch owns Infor, Invista, Georgia-Pacific, Molex, Flint Hills Resources, Koch Pipeline, Koch Fertilizer, Koch Minerals, Matador Cattle Company, i360, and Guardian Industries. The firm employs 120,000 people in 60 countries, with about half of its business in the United States. The company is the largest non-Canadian landowner in the Athabasca oil sands. With annual revenues of $110 billion by 2014, the company is the largest privately held company in the United States. In 2007, it was ranked as the largest privately held company. If Koch Industries had been a public company in 2013, it would have ranked 17th in the Fortune 500. The company was founded by its namesake, Fred C. Koch, in 1940 after he developed an innovative crude oil refining process. Fred C. Koch died in 1967 and his majority interest in the company was split amongst his four sons. In June 1983, after a bitter legal and boardroom battle, the stakes of Frederick R. Koch and William "Bill" Koch were bought out for $1.1 billion and Charles Koch and David Koch became majority owners in the company. Charles owns 42% of the company; trusts for the benefit of Elaine Tettemer Marshall and Elaine's children, Preston Marshall and E. Pierce Marshall Jr., own 16% of the company. The heirs of David Koch, who died on August 23, 2019, own the balance, 42%, of the corporation.
Learn more about Koch Industries
Industry
Founded
1940

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