Customer Projects Manager

Jet Aviation

$100K — $120K *
Aerospace & Defense
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required.
  • Five years of aviation management experience with permanent records.
  • Three or more years in practical corporate aircraft management.
  • Flexible schedule availability for nights, weekends, and holidays.
  • Willingness to travel frequently, primarily domestic with potential international travel.

Responsibilities

  • Identify aircraft transition scheduling needs and coordinate records compliance.
  • Select and assign conformity team members and ensure readiness.
  • Manage conformity team for records review and physical inspections.
  • Plan daily operations to meet conformity team goals.
  • Manage and resolve documented discrepancies with discretion.
  • Validate compliance data according to JAFS standards before submission.
  • Review effectiveness and productivity of the conformity team and provide feedback.

Benefits

  • Health, dental & vision insurance.
  • 401(k) matching program.
  • Flexible spending and health savings accounts.
  • Short-term and long-term disability insurance.
  • Generous paid time off and tuition reimbursement.
Full Job Description
Position Summary

The Conformity Project Manager ensures the airworthiness of the aircraft by validating its compliance with 14 CFR regulations and the JAFS conformity process. The Conformity Project Manager will oversee progress and management of the assembled conformity team(s) activities throughout all phases of this process. The Conformity Project Manager will possess a thorough understanding the 14 CFR regulations, the requirements for validating Part 91 and 135 compliance and be capable of following the JAFS confirmation process. The Conformity Project Manager will serve the company's and customer's needs and requirements by producing a conformity package acceptable to the FAA administrator. This hybrid position can be based out of most Jet Aviation locations in the US network.
-Teterboro, NJ
-Savannah, GA
-West Palm Beach, FL
-Scottsdale, AZ
-Dallas, TX
-Houston, TX

Your Profile

-Bachelor's degree
-Five (5) years' experience in aviation management of permanent records.
-Three (3) year's or more of practical corporate aircraft management experience.
-Available to work flexible work schedules including nights, weekends and holidays.
-Frequent travel to on-site conformity location, which mostly will be domestic but may also be international.
-Self-educator and motivator.
-May be required to be 21 years of age or older and have a valid driver's license with a clean driving record; must also be able to pass a required 10-year background check which includes drug test.
-Must obtain an Airport ID Badge within 30 days of employment, if required.
-Client-Focused: Exceptional customer service skills and the ability to interact successfully with C-level executives and affluent individuals, both in person and via telephone. You possess the ability to stay calm and solutions-oriented in high-stress situations to accommodate customer demands.

Your Role

-Identifies the aircraft transitions department scheduling requirements and coordinates the performance of the aircraft's permanent records and physical condition conformity
-Selects and assigns the conformity team with internal/external personnel
-Ensures conformity team members (contractors) are well prepared and understand their responsibility for compliance of Jet Aviation's conformity processes
-Manages the conformity team in the performance of the aircraft's permanent records review and physical inspection
-Uses appropriate discretion when planning daily operation for conformity team's goals and objectives
-Exercises self-determining judgment in managing conformity documented discrepancies with assigned responsible person for efficient resolution
-Validates all collected data and appendixes are complete and detailed in accordance with JAFS Conformity process
-Performs a final review of conformity package in accordance with JAFS accepted validation process on Part 91 and Part 135 aircraft prior to submission to Director of Aircraft Transitions
-Participates in the development and final review of the Aircraft Inspection Manual (AIM) prior to submission to the Director of Quality Assurance
-Reviews the effectiveness, efficiencies, performance and productivity of the conformity team and provides feedback and updates and to the Director of Aircraft Transitions.
-Interfaces with assigned FAA principle inspectors when directed
-Interfaces with assigned maintenance manager or client representative
-Interfaces with computerized maintenance tracking program analyst
-Interfaces with outside vendors in support of the conformity process
-Provides collected data and submits pertinent conformity information into the Continuous Airworthiness Surveillance System (CASS)
-Performs and applies Jet Aviation Safety and CASS policies and procedures
-Other duties and responsibilities as assigned
-Represents Jet Aviation as one company internally and externally with industry groups, regulatory bodies and the General Dynamics network

Desired Characteristics

-Willingness and ability to make decisions
-Sound and accurate judgement
-Accurate and thorough; focus on continuous improvement in processes and performance
-Has a pleasant, friendly, and helpful manner to deliver the best experience to customers and colleagues
-Quality driven with a passion for excellence to represent Jet Aviation as a Brand Ambassador
-Demonstration and commitment to Jet Aviation values (Trust, Honesty, Alignment, Transparency)

Additional Details

At Jet Aviation we believe in selecting the best candidates through a comprehensive and thoughtful process. If you're selected to move forward, you can expect a multistage interview process, including connections with team members and leaders. As a part of our commitment to safety and security, our selected candidate must successfully pass pre-employment requirements before finalizing employment.

At Jet Aviation eligible employees can enjoy a comprehensive package that fuels your passions both inside and outside of work. Your health and well-being matter to us. That's why we offer a competitive benefit package that includes health, dental & vision insurance, matching 401(k), health savings and flexible spending accounts, short-term and long-term disability, life insurance, employee assistance programs, health and wellness awards, generous paid time off, tuition reimbursement, employee discounts and more.

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