DescriptionKey Responsibilities:- The Customer Project Manager will have order to remittance (OTR) responsibilities to include technical order and commercial project order execution of New Unit and Service equipment orders from channel partners, key accounts, direct customers.
- Focused primarily on equipment scope of supply according INNIO Waukesha Product Program.
- Ensure customer satisfaction.
- Proactive risk identification and management for all aspects of order execution.
- Responsible for revenue, payment collection, inventory, and claim management for all assigned orders under execution in close cooperation with Finance.
- Execution of changes to booked orders using existing change order process.
- Responsible for identifying inefficiencies and gaps in the existing order process. Address inefficiencies/gaps by creating new or modifying existing processes. Implement process changes cross-functionally.
- Support know-how transfer and training programs for Channel Partners to align project execution process the INNIO Waukesha's Project Management processes.
- Support continuous development of the Project Management Process and tools based on KPI's such as revenue, contribution margin, customer satisfaction, complete and on-time delivery, finished goods inventory, and collections.
- Focus on customer alignment and simplification initiatives to ensure qualitative and effective order execution.
Qualifications & Skills:- Bachelor's Degree in Engineering (EX: mechanical; electrical), business or a related field.
- 3+ years of industry experience, preferably with reciprocating engines & in the discipline of customer project management.
- Excellent communication and negotiation skills.
- Team player and strong reliability.
- Demonstrated external focus & inclusiveness.
- Willingness to travel up to 20%.
#Waukesha
INNIO offers a great work environment, professional development, challenging careers, and competitive compensation.
