More about the role

This is an exciting job opportunity for you as a Customer Order Specialist onsite in Dallas, Texas, with Signify, the world leader in lighting.

• Accept and validate sales orders

• Verify availability of product for orders and prepare delivery proposals

• Manage sales orders up to delivery

• Respond to customer questions and concerns regarding products and services

• Manage combined shipment, missing, or Dead on Arrival (DOA) products

• Manage customer master data.

While we value and appreciate all applicants, we believe that the following experience and skills will be needed to shine brightly in this job opening:

• High School diploma and 1+ years of work experience in a similar role supporting customers and managing orders

• Passionate about providing excellent customer service and able to establish rapport with customers

• Excellent commercial awareness and effective communicator, utilizing listening and collaboration skills; problem-solving mindset

• Proficient in MS Office; experience with ERP/MRP systems a plus

• Fluency in Spanish preferred

*Must be legally authorized to work in the United States without current or future company sponsorship needs.

• Salary: $ 67,192 - 98,549 based on experience

• Bonus: target bonus opportunity - 5%

• Benefits Overview: Company subsidized benefits plan offerings that include Medical, Health Savings Account, Dental, 401K retirement plan with company match, Employee Stock Purchase Plan (ESPP), Paid Time Off, including paid vacation, holidays/personal days, tuition reimbursement and products discounts. Ability to purchase supplemental benefits that include supplemental life insurance, dependent life insurance, vision insurance and Accidental Death & Dismemberment insurance, health care flexible spending account and dependent care flexible spending account.

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