Job Description

The Customer Program/Product Manager (CPM) is responsible for the end-to-end execution of strategic customer programs, ensuring seamless alignment between customer requirements and internal cross-functional teams.

This role serves as the operational leader for customer engagements, driving accountability, visibility, and on-time delivery across engineering, product management, operations, quality, and sales.

The CPM ensures that customer commitments - including project milestones, engineering samples, and volume ramps - are executable, scalable, and delivered with excellence in a supply-constrained and fast-paced environment.

Key Responsibilities:

• End-to-End Program Execution:
  • Own the successful execution of assigned customer programs.
  • Understand and manage customer project scope, schedules, milestones, and deliverables.
  • Align internal development timelines with customer expectations.
  • Identify program risks and drive mitigation plans proactively.
  • Lead regular internal and customer-facing program reviews.

• Volume Ramp & Supply Coordination:
  • Understand customer forecast and volume ramp requirements.
  • Coordinate with supply chain, manufacturing, and capacity planning to ensure readiness.
  • Monitor ramp execution and escalate constraints early.
  • Ensure alignment between customer demand and supply capabilities

• Engineering Samples & NPI Management
  • Manage planning, forecasting, and delivery of engineering samples.
  • Track requested ship dates, lead times, and build status.
  • Drive cross-functional coordination to meet sample commitments.
  • Ensure proper governance through NPI planning gates and readiness reviews.

• Cross-Functional Leadership & Governance
  • Act as a single point of program coordination across: Product Line Management Design Engineering, Applications / FAEs, Operations & Supply Chain, Quality, Sales.
  • Establish execution dashboards and KPIs.
  • Provide transparent status updates on schedule, quality, supply, and risks.
  • Escalate critical issues with data-driven recommendations.

Qualifications

• Bachelor's degree in Engineering, Business, or related field.
• 8+ years of experience in program management, product management, or operations within semiconductors, power electronics, or infrastructure markets.
• Strong understanding of NPI processes, supply chain operations, and volume ramp execution.
• Experience managing complex, high-visibility customer programs.
• Proven ability to lead cross-functional teams without direct authority.
• Excellent communication, organization, and executive presentation skills.
• Strong analytical mindset with ability to create structured execution dashboards.

Additional Information

The expected annual pay range for this position is $190K-$230. This position is also eligible for bonus opportunities. Please note that final offer amount will be dependent on geographic location, applicable experience, and skillset of the candidate.

Renesas offers a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, and pet insurance. In addition to elective benefit options, benefited employees receive company-paid life insurance and AD&D, LTD, short term medical benefits as well as paid sick time, paid holidays, and accrued paid vacation. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.

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